Ingugu

Baby alpaca clothing and accessories

2614 Sales

Ingugu

Baby alpaca clothing and accessories

2614 Sales On Etsy since 2012

5 out of 5 stars
(617)

Announcement   Baby alpaca clothing and accessories for children and their mothers.
Woman clothing ---> comming soon. Feel free to contact for custom orders via message or email:
For more information: info [!at] ingugu.com
Pinterest: http://pinterest.com/ingugu/
Follow us www.facebook.com/ingugu
Instagram: http://instagram.com/inguga

For all urgent orders please choose DHL shipping upgrade (Please follow these instructions: www.etsy.com/help/article/4414 ) and please don't forget to write your telephone number in notes section. It is necessary for DHL courier.
Thank you!

Announcement

Last updated on Mar 2, 2018

Baby alpaca clothing and accessories for children and their mothers.
Woman clothing ---> comming soon. Feel free to contact for custom orders via message or email:
For more information: info [!at] ingugu.com
Pinterest: http://pinterest.com/ingugu/
Follow us www.facebook.com/ingugu
Instagram: http://instagram.com/inguga

For all urgent orders please choose DHL shipping upgrade (Please follow these instructions: www.etsy.com/help/article/4414 ) and please don't forget to write your telephone number in notes section. It is necessary for DHL courier.
Thank you!

Inga Remeikė

Contact shop owner

Inga Remeikė

View all 125 items

Reviews

Average item review
5 out of 5 stars
(617)
Marz

Marz on May 7, 2018

5 out of 5 stars

Great quality tights, very soft and warm. I love putting them on my daughter. Arrived beautifully packaged. Inga was professional and friendly. I highly recommend this shop.

cgsmith92

cgsmith92 on Apr 28, 2018

5 out of 5 stars

Absolutely amazing! Beautifully made, incredibly soft and the service was second to none - they were shipped within no time at all. Thank you thank you thank you! I'll definitely be a returning customer xx

View all 617 reviews

About

In love with alpaca wool

When I had my first daughter Ieva I wanted to create the most beautiful knit that is soft, warm and of course Eco friendly. It was a gorgeous overall knitted from softest baby alpaca wool and it became the favorite garment during late autumn and winter worn day-to-day.
After two years it was inherited by my second daughter Juste and after that I gave it to another mother who was very happy for her baby to wear it. That was a moment I understood - this is my future and a path I want to go. The idea of INGUGU was born - a clothing brand which offers you 100% organic quality knits for babies and children.

We cooperate with local woman and produce our knitwear using knitting machines. Then we wash them, dry them naturally and sew. We pack it in linen pouch along with lavender sachets to help avoid the moths. It is quite a long process and it takes about 2-4 days for each piece to make.

Our knitwear can be tagged as SLOW FASHION, SUSTAINABLE, FAIR TRADE and ECO FRIENDLY!

Shop members

  • Inga Remeikė

    Owner, Designer, Maker

  • Alė

    Knitter

  • Svetlana Batura

    Photographer

    www.svetlanabatura.com

Shop policies

Last updated on August 7, 2014
Welcome to Ingugu shop.

All items are made of best quality 100 % baby alpaca wool from Peru.

Here you can find knitted garments for babies and children up to 3 years and accessories like hats and scarves for woman.

Dress up in Eco friendly, silky soft and warm clothes!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
We will do our best for our customer to be happy so please make sure the garment you are buying is the right size. We can provide you with exact measurements so you could be 100% secure you've chosen the right size.
Returns are accepted within 7 days from the delivery date. To process a return, message us with the order details and the reason for return. Please wait for an email confirmation and instructions from us prior to returning the items.
Shipping cost is nonrefundable.
If problems appear please contact: info [!at] ingugu.com
Payment
We accept PayPal as well as credit cards payment.
If question appears, please contact me: info [!at] ingugu.com
Shipping
The item you buy will be shipped after your payment received and time needed to complete Your order.
We knit using manual knitting machines, wash it and finish it mainly by hand. Some of listed items are made to order so it takes from 2 to 10 days to make it for you.

Please let me know if you need your order more quickly for any reason.

We ship via Lithuanian Post as Registered Priority Mail and we'll provide you with tracking information.
To EU countries it usually takes 3-7 days to arrive.
To the rest of the world (USA, Australia and other) it takes about 2-3 weeks to arrive.

Unfortunately there are major delays during Holidays season, starting from the end of November.

For additional cost we ship via DHL Express ( delivery in 2 days). For that you should choose to ship via DHL while purchasing. In this case please write your telephone number and email in notes section or send me a message.

Duties and custom charges are costumers responsibility.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Inga Remeike, am the data controller of your personal information. If you have any questions or concerns, you may contact me at inga.remeike [!at] gmail.com. Alternately, you may mail me at:

Inga Remeike, PO BOX 860, LT-44002 Kaunas, Lithuania