Reviews

Average item review
5 out of 5 stars
(35)
See reviews that mention:
Quality 7 Shipping 4 Customer service 5
  • spasa on Dec 23, 2020

    5 out of 5 stars

    Very well done !
    Also Bob was tracking the purchase making sure that it get where it was supposed.
    I’m happy with the purchase and would buy from this seller again.

  • Bryan on Oct 2, 2020

    3 out of 5 stars

    It's a beautiful cross, but definitely overpriced. This would be a top seller if it was more affordable. I get that the seller wants to make a profit, but for such a simple design with this weight of silver, there has to be more jewelers who are capable of this level of craftsmanship.... Would I buy it again? Answer: I'd probably look for a better deal..... $70 is a lot for this cross. I do like it, but this isn't exactly a diamond in the rough..... I imagine this cross doesn't take too long to mold and polish. This jeweler would probably make a lot more money if he lowered his price.

  • Chey on Jul 28, 2020

    5 out of 5 stars

    This is very lovely and the seller is extremely kind and helpful. Shipped amazingly fast.

  • Drew on Apr 24, 2020

    5 out of 5 stars

    The item itself is unique. No one else in making boutique drum keys that could also double as jewelry.

    Aside from this, Bob has some of the best customer service. He answered every sizing question I had and offered to make alterations free of charge. My drum key had shipped the same day I ordered it as well. He even offered up defected items not posted at a discounted rate if I was interested.

    This shop is awesome.

  • mary ann on Apr 7, 2020

    2 out of 5 stars

    The item as described included the chain, but when I contacted the seller, he said it did not include the chain. I checked back to the original ad and it did say that it included the chain. I contacted the seller again, and he very reluctantly agreed to include the chain.

    Bob

    Bob responded on Apr 7, 2020

    It's unfortunate how this turned out and I apologized for any misunderstandings. The option for with/without a chain is clear when purchasing the item and you did send me a question whether it was included (which I said it was not) and then purchased the item. I then offered an immediate refund which declined. Striving to ensure you are a happy customer I provided the optional chain at no cost. Regardless of your low feedback rating, I hope you like the piece. Have a great day.