IntoTheWhirled's Shop Policies
Thank you for stopping by my shop!
You would think that by now I would have written a new welcome message! Alas, I have not. Instead, please allow me to share some links of interest:
ITW Website: www.intothewhirled.com
ITW Flickr: www.flickr.com/photos/intothewhirled
ITW Ravelry: www.ravelry.com/groups/into-the-whirled
PayPal is the preferred method of payment. Payment is expected at the time of purchase. If payment is not received within 3 days the item will be relisted.
E-Checks/Shipping: Please note that when you send money with an eCheck from a U.S. bank account, the transaction is held as pending for 3-4 business days, until the electronic funds transfer clears your bank. From a Canadian bank account, the transaction is held as pending for 7-8 business days.
Items will be shipped the first business day after payment is received.
All shipping is done through the United States Postal Service with Delivery Confirmation to locations within the United States. I make every effort to ensure that your items will survive the journey. However, I am not the USPS and cannot be responsible for any loss or damage that may occur in transit. If you want to insure your shipment, please ask!
Orders will be shipped to the confirmed Paypal address. Please confirm that your Paypal shipping address and Etsy address match prior to final checkout.
Refunds and Exchanges
All items are photographed as accurately as possible, but as computer monitors differ, some colour variation may occur. If for any reason you are unhappy with your purchase, returns are accepted with 7 days of the purchase date. Please note - Items MUST be returned in original condition - yarn in the original hank, fiber unstripped. Upon receipt of the returned item I will process a full refund minus the cost of shipping.
Additional Policies and FAQs
IntoTheWhirled's studio is located in a smoke free home.
All dyes are custom mixed; although my notes tend to be on the obsessive side - I cannot guarantee that colours will match from dyelot to dyelot. If you need a quantity larger then what is available - please EtsyConvo me for a custom order.
Please note that in addition to the love of my life, I share my home with one dog (Delilah) and one cat (Ignatius). Although the critters are not permitted in the studio, I cannot guarantee that stray hair has not made its way in. Please if you have any allergies and choose to purchase from IntoTheWhirled; take the necessary precautions to ensure your safety.
Last Updated March 21, 2011