IrmaDesign's Shop Policies
I accept all credit cards and payment is processed directly through Etsy as you can see on my profile.
WITHIN THE US:
All items are shipped first class.
Delivery confirmation (3 - 5 business days)
Items are shipped first class but tracking number is not available.Shipping time is typically 5 - 10 days, but can be up to 3 weeks or more.
International buyers are responsible for custom fees.
Please contact me if you need your order shipped more quickly.
My items are usually packed in an interesting box with surprise paper, using extra care with jewelry. I like to make each box unique.
Please contact me if you have any special shipping request.
Refunds and Exchanges
REFUNDS AND EXCHANGE:
We operate a no-quibble returns policy and if you return an item within 10 days of receipt, we will give you back the amount you paid for the item, or offer an exchange, whichever you prefer, no questions asked.
So if you’re not happy we will give you the option of exchanging your item or receiving a credit for the amount you paid for that item.
Unfortunately, abuse of this policy may result in us parting company. And when returning goods which you bought using a discount or offer, we will adjust the refund accordingly to reflect any failure to meet the original requirements for a discount/offer, as that discount or offer will no longer apply. Your legal rights are not affected by these statements.
I welcome your feedback and am serious about using it to improve my jewelry and stationery.
Please allow 10-14 working days for your refund to process. Any questions? Please do not hesitate to inbox me.
Additional Policies and FAQs
If you are mailing directly to a gift recipient, I am happy to include a free gift card. Just mention it in the "Notes to Irma Design" when you check out (along with your gift message).
All items in Irma Design are either my creation or in collaboration with my cousin Faryal Manya, a jewelry designer from Pakistan.
Last Updated September 10, 2014