IrmaDesign

Pakistani Clothes and Exclusive Jewelry

Hollywood, Florida · 198 Sales

IrmaDesign

Pakistani Clothes and Exclusive Jewelry

Hollywood, Florida 198 Sales On Etsy since 2012

5 out of 5 stars
(72)

Announcement   Our Valentines Day Sale will surely put love in their 💕
10% off the entire purchase.
Use Code LOVEME2 at checkout.
A special gift for that special someone :)

Announcement

Last updated on Jan 13, 2017

Our Valentines Day Sale will surely put love in their 💕
10% off the entire purchase.
Use Code LOVEME2 at checkout.
A special gift for that special someone :)

Irma Haroon

Contact shop owner

Irma Haroon

Reviews

Average item review
5 out of 5 stars
(72)
zainabayesharashid

zainabayesharashid on Jan 17, 2017

5 out of 5 stars

The item did have some issues shipping due to the holiday, but looked exactly as the pictures. I was thankful the outfit came in time and looked how it was suppose to! Irma replied to my every message to update me on what was going on and keep me at ease about the shipment.

monazzahsyed

monazzahsyed on Dec 22, 2016

1 out of 5 stars

Hi Irma, I just received my package today. I had ordered the "Sobia Nazir luxury chiffon collection , powder pink and beige shalwar kameez" from you. This is a suit I had ordered for a special event and I am very upset! It is nothing at all like the picture posted. The work and material are completely different. And the pants are sewn all wrong, poking out at the edges, too tight at some areas and too loose in others. I am extremely disappointed and I would like to have this item returned. I can not wear this and this is not worth the $130 I paid for it.

Irma

Irma responded on Dec 22, 2016

Hey Monazza, I am so sorry to hear that. I am deeply concerned. We do have a 2 day return/exchange policy upon receipt. We will gladly accept whichever you decide. The dress is a replica as mentioned and sometimes, the color and design varies. But your feedback and concerns are more important. Simply return the dress back to us so we can train our team to keep improving. I apologize again and hopefully you won't be disappointed again.

View all 72 reviews

About

If it's handmade, it's personal.

My husband and I often talk about our little venture into the jewelry business. Stumble upon we call it.
It was less than a year in our marriage and we saw these earrings that my cousin was wearing. And it took off from there.

Irma Design was born in March 2012.
Name, logo, business cards, packaging, the works and we became obsessed with the colors and designs and would think of ideas and jot them down!

In June 2012 , we started importing our jewelry and materials from Pakistan. I design the sketches and the skilled artisans ships me the finished product.

We have recently started our clothing line by collaborating with fashion designers from Pakistan.
The brands include Agha Noor, Maria B, Shireen Couture, Sana Safinaz, Sobia Nazir and are looking to work with many more.

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Shop members

  • Irma Haroon

    Owner, Designer, Marketing

Shop policies

Last updated on November 23, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept all credit cards and payment is processed directly through Etsy as you can see on my profile.
Shipping
WITHIN THE US:
All items are shipped first class.
Delivery confirmation (3 - 5 business days)

INTERNATIONAL:
Items are shipped first class but tracking number is not available.Shipping time is typically 5 - 10 days, but can be up to 3 weeks or more.
International buyers are responsible for custom fees.

WHEN:
Please contact me if you need your order shipped more quickly.

PACKAGING:
My items are usually packed in an interesting box with surprise paper, using extra care with jewelry. I like to make each box unique.

Please contact me if you have any special shipping request.
Refunds and Exchanges
REFUNDS AND EXCHANGE:
We operate a no-quibble returns policy and if you return an item within 2 days of receipt, we will give you back the amount you paid for the item, or offer an exchange, whichever you prefer, no questions asked.

So if you’re not happy we will give you the option of exchanging your item or receiving a credit for the amount you paid for that item.

Unfortunately, abuse of this policy may result in us parting company. And when returning goods which you bought using a discount or offer, we will adjust the refund accordingly to reflect any failure to meet the original requirements for a discount/offer, as that discount or offer will no longer apply. Your legal rights are not affected by these statements.

I welcome your feedback and am serious about using it to improve my jewelry and stationery.

Please allow 10-14 working days for your refund to process. Any questions? Please do not hesitate to inbox me.
Additional policies and FAQs
ADDITIONAL POLICIES:
If you are mailing directly to a gift recipient, I am happy to include a free gift card. Just mention it in the "Notes to Irma Design" when you check out (along with your gift message).

More information

Last updated on Nov 23, 2016
Frequently asked questions

Care instructions

Jewelry:
Maintain the beautiful shine and unique finish by polishing with a soft cloth. Dampen the cloth in lukewarm water, adding a small amount of mild soap, and rub gently on jewelry. Rinse with clean water and pat dry with a soft cloth. If jewelry is particularly dirty, soak for 5 to 10 minutes.

Clothing:
Use the gentle cycle with warm water and all-purpose detergent, unless the label specifies “mild.” Dry on low. Tumble-dry items that contain spandex on low or air-dry them to prevent shrinking. Hand-wash delicate items.

Custom and personalized orders

Please allow upto 3-6 weeks for delivery as all our custom orders are made in Pakistan.
Kindly let us know if you need anything on an urgent basis. We will gladly edit the shipping charges and expedite your process.

Gift wrapping and packaging

We love gifts as much as you do!
Please mention in the "Notes to Irma Design" and we will guarantee a smile on all their special occasions.