IrvingAndRowe is taking a short break
Reviews
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carole on May 14, 2020
5 out of 5 starsSuper comfortable, nicely made.....material is soft and space for filter is generous
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Karen on May 2, 2020
5 out of 5 starsArrived on-time and looks just like the photo. Cute and well-made. Thank you!
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Julie on May 1, 2020
4 out of 5 starsI was so excited about this mask and loved the way it looked and fit so ordered another, but unfortunately, after the first time in the wash (cold, gentle cycle) it has fallen apart. If you don't want/need to wash it, it's great! But if you're planning to throw it in the laundry, it won't work. After contacting the seller I was issued a refund which I really appreciate. It doesn't seem like others have had issues, so maybe I just had a bad batch or something!
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About IrvingAndRowe
Meet the Maker
Hi! I'm Desiree, the founder and designer of Irving and Rowe, a baby and toddler clothing and accessories company. I live in San Diego, California with my husband, my son born July 1, 2018 and 2 dogs. I graduated from the Fashion Institute of Design and Merchandising, FIDM. In October 2014 I quit my corporate job to pursue my dream of starting this clothing line.
I am a one-woman shop. I’m the designer, patternmaker, and seamstress and I love every minute of it. It is hard doing it all yourself but I have an amazing support system.
Thank you for visiting my site! If you have any question please email me at:
hello [!at] irvingandrowe.com
Shop members
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Desiree Dinsdale
Owner
Hi! I'm Desiree, the founder and designer of Irving and Rowe, a baby and toddler clothes and accessories company. I am a one woman shop and love every minute of it.
Shop policies
Our standards are set high. We take provide in everything we make and would never send you anything we wouldn't put on our own children. Our current turn around time is 2 weeks but we try our hardest to get your orders out as soon as possible.
Face mask turnaround time is 1-2 business days.
Accepted payment methods
Returns and exchanges
I gladly accept exchanges and cancellations
I don't accept returns
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
We take pride in every item we make. We would never send anything out that we would not put on our own children. All items are one of a kind made with love by hand in San Diego, CA.
* Customized items, sale items, holiday items, fast masks and international items are FINAL sale. *
Returns - Please contact us within 7 days of receiving your package. We accept unworn, unwashed item(s). Please send item(s) back within 7 days of contacting us. After we receive the item(s) and they have been approved we will issue you a refund minus shipping.
Exchanges - Please contact us within 7 days of receiving your package. We accept unworn, unwashed item(s). Please send item(s) back within 7 days of contacting us. After we receive the item(s) and they have been approved we will ship you the new item(s).
If you received the incorrect order or are not satisfied in any way please email hello [!at] irvingandrowe.com within 48 hours of receiving your package so we can resolve the issue as soon as possible.
Shipping
https://www.etsy.com/listing/472984816/rush-your-order?ref=shop_home_active_1
We are not responsible for lost or stolen packages. If you would like insurance on your package please purchase priority shipping.
Face mask turnaround time is 1-2 business days.
Additional policies and FAQs
---How do your items fit?
Our items run true to size but if your child is in between sizes we recommend going up a size.
If you need specific measurements or have any questions please contact us at hello [!at] irvingandrowe.com
---What is your turn around time?
We ship first class USPS. Our turn around time is up to 2 weeks and shipping time is 2-5 business days. We try to get your packages out asap. If you need your package sooner please email us at hello [!at] irvingandrowe.com
---What if my package gets stolen or lost.
We are not responsible for lost or stolen packages. If you would like insurance on you package please purchase priority shipping.
---Do you do custom orders?
It depends on what it is. If you need extra length or shorter length then yes. Do you need something made that I do not have then no. Please email me at hello [!at] irvingandrowe.com and I can help you.
---Do you ship international?
You bet we do!