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Isabell Buenz

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Isabell Buenz

Shop policies

Last updated on May 9, 2022

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Thanks for reading my policies. I aim to keep the 'small print ' to a minimum.

Accepted payment methods

Returns and exchanges
Should you be dissatisfied with the quality of your purchase, please contact me in the first instance. Items can be returned within 14 days (postage paid by the customer) and I will refund you in full.
I accept payments by PayPal and credit card payments via PayPal (without the need to open a Paypal account). Please pay on checkout. If payment has not been received within 3 working days the sale will be cancelled and the item will be re-listed.
Within the UK all items will be send 1st class by Royal Mail. For other deliveries items will be sent by Airmail. I aim to send all items the day after payment is received.
Additional policies and FAQs
Please note that any import tax or duties added by overseas authorities are beyond my control.

Please feel free to contact me if you are interested in other items not currently listed.