Paintings & sculptures by Isabella Di Sclafani
IsabellaDiSclafani's Shop Policies
All my paintings and sculptures are original. I received my BFA in Painting and Drawing from CONCORDIA UNIVERSITY in Montreal in 1989. I work with acrylic, gouache and ink on smooth surfaces such as paper and panels and wood.
I accept Paypal as payment. You can also use a credit card through Paypal even if you don't have a Paypal account.
I also accept ETSY gift cards and ETSY direct checkout as payment.
Local pick-up in Montreal is available. Just contact me for a pick-up time at my studio.
I ship within 3 days. I ship worldwide with CANADA POST. I use regular airmail service (there is no tracking or insurance with this type of shipping).
If you need faster shipping with tracking and insurance, please contact me and I will get an XPRESS POST shipping rate for you.
Buyers are responsible for any and all duties and customs charges in their respective countries.
I always use clean recycled boxes and bubble wrap for shipping. It is always my goal to pack my artwork carefully in the most economical manner so that shipping costs are reasonable and everything arrives safely.
For flat mailing such as drawings and small paintings on panel, I use new envelopes and sturdy non-bendable cardboard backing so that artwork arrives in pristine condition with no bending or breakage.
I highly recommend that all custom orders be shipped with tracking and insurance. Due to the nature of my type of artwork, it is impossible for me to replace or to make an exact duplicate of a custom order if it becomes lost in transit.
I always give all possible shipping options so that the client can make an informed decision before their custom order ships.
LOST, DAMAGED OR STOLEN PACKAGES
Please note that I cannot be held responsible for your package once it has been shipped. Any items that are broken in transit, lost or stolen will not be refunded. Any grievances with your local postal service will be up to you.
If there is ever a problem of any kind, please do not hesitate to let me know and I will do my best to help.
Refunds and Exchanges
All sales are final. If you have any questions about my artwork, please contact me prior to making a purchase.
Please note that colours on computer screens may not be exact. I do my best to photograph my artwork in natural light to enhance picture and colour quality.
Additional Policies and FAQs
All images and artwork are copyrighted by me and purchasing a piece does not purchase the reproduction rights.
Isabella Di Sclafani
Montreal, Quebec, Canada
Last Updated April 28, 2015