ItemsBox

At ItemsBox, we value and respect your privacy. This Privacy Policy explains how we collect, use, and share your information when you purchase an item, contact us, or otherwise use our services through Etsy.com or its related sites and services.

1. Information We Collect
To fulfill your order, we need to collect certain information, including:

Your name
Email address
Shipping address
Payment information (processed securely by Etsy and not shared with us directly)
Details of the product you are ordering
Any additional personal information you provide when contacting us (e.g., customization requests)

2. Why We Need Your Information and How We Use It
We collect and use your information to:

Fulfill and ship your orders
Communicate with you about your order or any inquiries
Provide customer support
Comply with legal and tax obligations
Improve our products and services

3. Sharing and Disclosure of Information
We respect your privacy. We share your personal information only for very limited reasons and in limited circumstances, including:

Etsy: To provide you our services and comply with Etsy's policies and terms of use.
Service Providers: We share information with trusted delivery and postal companies to fulfill your orders.
Legal Compliance: We may collect, use, retain, and share your information if required to:
Respond to legal processes or government requests
Enforce our agreements, terms, and policies
Prevent, investigate, and address fraud and other illegal activity
Protect the rights, property, and safety of our customers

4. Data Retention
We retain your personal information only for as long as necessary to provide you our services and as described in this Privacy Policy. Generally, we keep data for up to 10 years to comply with legal obligations (such as tax laws) and resolve disputes.

5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection laws.

6. Your Rights
If you reside in certain territories, including the EU, you have several rights regarding your personal information:

Access: You may have the right to access and receive a copy of the personal information we hold about you.
Complain: If you wish to raise a concern, you can contact us, and if unresolved, you have the right to contact your local data protection authority.

7. Contact Us
For purposes of data protection law, I, the owner of ItemsBox, am the data controller of your personal information. If you have questions or concerns, you may contact me at:

Email: info@itemsbox.lt
Alternatively, you may message us directly through Etsy Conversations.