An Original Handmade Shop www.facebook.com/itssewlola
ItsSewLola's Shop Policies
Welcome to Its Sew Lola! The items I sell are handmade by me. They are my version of style for items that I love and enjoy. I hope you like what you see and share love. Keep checking in for new items.
Pay Pal, Visa, Mastercard, American Express, Discover, and Etsy Gift Cards are accepted.
**Please be aware that major credit cards are accepted via Etsy. It takes 3-10 business days for me to receive the payment. The items will not be shipped during the first three business days that the order is placed. Item(s) will be shipped on the following Friday. If you have questions regarding this, please convo me.
Payment via Pay Pal does not take this long and your item(s) will be shipped the following Friday that the order is placed.
Items will be shipped every Friday via USPS First Class Mail with Delivery Confirmation. You will receive a shipping notification via email that your item has been shipped along with a tracking number.
Refunds and Exchanges
Unfortunatley handmade items can not be exchanged or returned. During communication in purchasing items from my shop, it is imperative that full details of the item are discussed. If details can not be provided by the buyer, then the seller obtains full right to creatively design the item to its artistic capabilities.
Refunds will only be provided upon extreme circumstances. Seller holds the right to determine the circumstance and make final decision of return.
On occasion I post sales and discounts for my customers. I want you to be happy with your purchase and experience with It's Sew Lola on Etsy. However, sale items cannot be refunded for previous, or past, purchases.
If any of the items from your order are missing or damaged when your package arrives, please contact me with your name and your transaction information. I want you to be satisfied with your purchase, and I will do what I can to provide that service by packaging items securely. However, if purchased items are not used for its sole intended purpose, I cannot be liable for any damage or loss, nor can the items be exchanged.
Additional Policies and FAQs
ItsSewLola may be contacted for consignment and custom orders. Please be aware that I will need precise measurements for the item, and items will be made according stock.
Custom Orders Policy:
I would be happy to custom make an order for you. Whether it is a variation of color or print on an existing item in my shop, or something new of which I may have the capabilities to produce.
To order a custom made item please read the following guidelines:
1) Convo me on Etsy, or message me on Facebook at facebook.com/itssewlola with your idea or questions.
2) Once specifics are made between the buyer and seller, I will create a custom order listing here on Etsy. It will be reserved just for you with your name. Each custom item will need to be paid for in advance either in full.
3) Once the item is complete I will convo you and attach a photo. The item will shipped immediately with tracking information.
If you are interested in an purchasing an item, but need additional information or time just contact me. I will reserve the item for 24 hours.
Last Updated June 4, 2015