Shop policies
Last updated on
Mar 8, 2018
Shipping
Shipping information can only be added if you sell physical items
Digital downloads
File delivery
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
- Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
The number of days a buyer has to ship an item back must be greater than the number of days a buyer has to contact you
Don't accept returns or exchanges?
Buyers can still file a case with Etsy Support to seek a return or exchange in some situations. Learn more about cases
Shipping to Europe?
EU law allows EU residents to return an item by contacting the seller within 14 days. We recommend accepting returns. Learn more
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please if you have any problems with your order.
Privacy policy
I will only use your shipping and billing address, and contact information
Etsy prohibits the use of buyer information for unsolicited messages. See our Privacy Policy for more info.
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)