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IttyBittyWoodShoppe's Shop Announcement

I look forward to a new year of creating your wedding toppers, it's going to be a good one. I am booking May through the rest of the year. If you have a April wedding please contact me before purchasing to make sure I can make your date.
**Important Note*** After you purchase please make sure you receive an acknowledgement from me that I received your purchase. If you do not receive one within 8 hours please contact me. It is possible for orders can fall though the system and not get logged in. This will save both of us a lot of headaches.

Just a reminder, we ship by wedding date during the heavy wedding season which starts in April and ends in Oct. When you order, we log your toppers into the first available painting slot to insure a timely delivery.

Also concerning your details. I have a list of questions on each topper listing. I need the answers to these to create your toppers. Please send them in order as listed on form. If you send information outside this form please make sure I reply that I received it. If you do not get a reply from me that I received your information it might not be added. So it is important that you make sure to follow up.

Since the toppers are so much smaller than the real thing some details might have to be left off or changed in order to make things fit. I strive to get your details as close as possible so I will include as much as I can. I use regular tulle for my veils.

***When sending your information please use the questions on each listing to send your details. I use them to create your toppers so make sure you have everything you want added in your answers. If you send details in separate messages they might be over looked and will not be included in your toppers. To find the questions please read the listing. Please be aware that if you order a base the toppers will not be attached to it. I do not attach because they could get broken in shipping and I like to give the bride the ability to arrange them as needed.

Please be aware due to the large number of wedding toppers shipping during this super busy wedding season, your toppers are created by your wedding or need by date. Our delivery time is fluid and changes due to the number of toppers being shipped. We always send shipping notices and tracking numbers. If you are overseas we try to ship 4 weeks before your wedding date to allow travel time and time to clear both Customs Offices.

***Exciting News****Itty Bitty Wood Shoppe was featured on TLC's Four Weddings on February 1st! Watch for the reruns!
*** More News*** We are also featured in the Seattle Bride Spring/Summer 2013 issue. Thanks so much to our brides!
***Exciting News!*** We had to keep it hush, hush but now it's out. Our Captain America is being featured in the Magazine "Its All About Details". Please see our cute couple on the most adorable cake! Just copy and paste this link... http://issuu.com/itsaboutdetails/docs/issue5/74
Thanks so much to our Itty Bitty Family members! I create by wedding date but it is never too early to place your order. Our calender fills up quickly and I don't want to have to say no to a bride that wants a special topper. I ship international orders 4-6 weeks in advance because of recent custom delays. It's never too early to place your reserved spot. We love to ship internationally but like to ship at least 4 weeks before your wedding date unless other arrangements are made for expedited shipping. I create all of your toppers by wedding date. Please know that your toppers will arrive in time for the big day. I appreciate the patience and loveliness of all our Etsy Brides. You are now a part of our Itty Bitty Family! **Recently Featured in UK Bridal Magazine and Interviewed on Texas Television! Let me know how I can help make a keepsake you'll cherish forever.


My wife also has a shoppe: http://ittybittywedding.etsy.com

Check out my other Etsy shop: Itty Bitty Home Shoppe for distressed shelves and benches.

IttyBittyWoodShoppe's Shop Policies

Welcome

Welcome to the Itty Bitty Wood Shoppe

I pride on myself getting your toppers to you in plenty of time for your wedding date. During the busy wedding season topper orders are filled in the order of wedding dates. They may seem to be taking a long time but please be assured that we will take great care to create your topper and you will be able to treasure them always.

With that in mind please try to purchase 2 months or more in advance.

I want everyone to know that your happiness is very important to me and I don't want you to worry. I know you will be pleased with my quality work. I really appreciate your patience and understanding.
Please be aware that from time to time some of our topper styles may vary in shapes and sizes. We will choose the toppers that fit your request the best when this happens. We also may make style changes to our toppers due to design changes to our pegs. Again we will choose the toppers that best reflect your design.

We reserve the right to post pictures of our finished work.

We will be happy to use Express Shipping for your order, the cost will be $24.00 for 1-2 day delivery.

Payment

I accept Pay pal.

I am not responsible for additional charges due to your country's customs policy.
All additional fees are the responsibility of the buyer.

I am fortunate to be able to work full time in my wood shoppe and studio. All of my pieces are one of a kind custom pieces. I do not produce until I receive information and payment from my customer.

I pack my items carefully and I ship First Class with tracking and delivery confirmation. I do not charge excessive shipping fees. I will send you the tracking number as soon as they are shipped. I absorb the cost of purchasing tracking numbers.

After ordering please check your convos often for questions and communication from me. I check mine several times daily so you will always be able to reach me quickly.

Thank you for letting Itty Bitty Wood Shoppe be a part of your wedding.

Shipping

We will be happy to use Express Shipping for your order, the cost will be $24.00 for1-2 day delivery.

International orders will be sent through United States Postal Service with a custom's receipt. There is no tracking available because of the cost involved. Cannot be responsible for delays through US customs or Other countries Customs.
If you would like Global Express Shipping with tracking I will be glad to ship with an additional 40.00 shipping fee. The shop is not responsible for lost packages once they have left our hands and have been turned over to the carrier.

If you are shipping within the US I'll send you the tracking numbers so you can watch the travels of your little couples as they travel home.

First Class mail on other orders.

Refunds and Exchanges

Custom items are created especially for you and are not eligible for return.

Additional Policies and FAQs

My large cake toppers begin at $50.00 for a standard bride and groom painted. My toppers are unique and reflect my artistic designs.
Please let me know if you have any unusual requests for custom items. I am able to work with many different mediums and enjoy a challenge.

Special Note for Custom Items: We love to work with our brides to create unique toppers just for them. Communication is key in allowing us to fulfill your orders. Please keep in touch with us during the customization process. If I am not able to contact you I will hold your order until I must ship. At that time I will use my creative judgement to complete the topper as best I can with the information I have. They will be lovely!

Last Updated July 30, 2013