IvoryandSageCo

Wedding Goods + Illustrations

Chicago, Illinois

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to Ivory & Sage Co! Please send us a message if you have any questions, we're here to help! :)

Announcement

Last updated on Nov 4, 2022

Welcome to Ivory & Sage Co! Please send us a message if you have any questions, we're here to help! :)

Items

36963 Sales

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Christina

Contact shop owner

Christina

Reviews

Average item review
5 out of 5 stars
(6260)
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About IvoryandSageCo

Sales 36,963
On Etsy since 2016

Ivory & Sage Co--adding a creative, handmade touch to your special day

Ivory and Sage Co is an online stationary boutique specializing in wedding paper goods. All of our products are designed and created by Christina in her Chicago studio.

I'm currently a proud Chicago-er, but have lived in Indianapolis and England as well. I love to read any and everywhere, enjoy the amazing city of Chicago, and create art for you to cherish!

As all of my friends began getting engaged, I volunteered to help in any way that I could--including with the paper goods. I quickly found out that I loved it and it snowballed from there!

The Ivory & Sage Company team can't wait to make your day full of special touches!

Shop members

  • Christina Shelley

    Owner, Designer, Owner

    Calligrapher, illustrator, painter of all things Ivory & Sage Co.

  • Meryl the Goldendoodle

    Shop Pup

    Meryl makes sure every package is perfect and always volunteers to accompany Christina to the post office!

Production partners

  • A print shop

    United States

    A sustainable partner that binds our book designs.

  • Hand Sanitizer Bottler

    United States

    A small business bottles and labels the hand sanitizer using our custom designs!

  • Screen Printer

    United States

    a small business printer who prioritizes sustainability + minimal waste

Shop policies

Last updated on Jun 3, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Nov 4, 2022

Frequently asked questions

Help, I need a my order ASAP!

No problem! We have a rush upgrade for that! :)
Message us and we'll direct you to the rush upgrade listing to purchase.

VAT + Import Tax Information

As a US-based business, we are not legally allowed or registered to collect and remit VAT, GST, or other import taxes for other countries. Please note that VAT or GST is not collected or remitted by us. Buyers are responsible for any and all import taxes that may be due on the items they purchase from us and thus import from the US. This includes VAT or GST which are taxes assessed by your local government at the time of delivery. We are not able to refund these taxes or costs to you, nor are we able to accept refunds because of these costs incurred by the customer.

What if my package didn't arrive in time?

Once the package leaves my hands, the USPS holds all responsibility for delivery. I'm sorry but we can not offer refunds for goods delivered late, as we don't deliver your package. We encourage you to order early and with upgraded shipping if you're working with a shorter time frame! We always do our best to get your order shipped from our studio ASAP.

Can you do all of my wedding paper goods?

Yes, we'd love to! We love helping a couple create cohesive signage for their special day. Just message us with your needs and we'll give you our pricing details!

Color Printing - Vow & Guest Books

Although we make every effort to show our color swatches accurately, we cannot guarantee your computer monitor will accurately depict our color swatches. We do not accept returns or offer refunds based on color.

Please note that we are not able to provide refunds or exchanges on any custom items (vow books and guestbooks are included) simply because you don't like the color you've received. Monitor screens and mobile devices have variations in colors, and because of this we aren't able to 100% guarantee that the colors you see are the colors we see/print.

If you have a custom color you'd love us to print--a HEX color code is the most accurate way for us to copy that color. Let us know if you have any questions!

Cancellations + Refunds of Custom Items

We do our absolute best to get your orders out ASAP, and because of this, we aren't able to accept cancellations on orders. It's highly likely that your order has already begun production by the time you request cancellation.

We are also not able to accept refunds or exchanges on customized items.

Can I customize your vow books and guestbooks?

Of course! We're happy to make any customizations. This includes names, dates, pronouns and any other details you'd like noted. Please make sure to note your personalization correctly. Your order goes into production after you purchase, so we aren't able to make changes. We are unable to offer refunds for misspellings. Need His + His or Hers + Hers+, or Theirs + Theirs? We're happy to print whatever pronouns you'd like, just be sure to note those when you purchase. If you haven't specified, books will be printed with "His + Hers". Have a preference on how your date is printed? Just be sure to note the exact format you'd like, and we'll print.

Shipping Questions

We ship orders via USPS and FedEx. Delivery issues due to incorrect or incomplete addresses, mailbox issues or transit issues are not under our jurisdiction, nor are we able to refund due to these. We are also not able to refund due to package theft, or because you can't find your order. If you can't find your delivered order, we recommend that you contact the deliverer (USPS or FedEx) directly.

Can you guarantee my order by a certain date?

Our standard production times listed are accurate. We do our best to get orders out ASAP. However, we are not able to control or guarantee shipping transit times, as shipping is completely out of our control. We're happy to give you a shipping and/or production estimate, or show you options for rush upgrades if you're in a time crunch.