JBCC1

JB Crochet Creations (JBCC)

New York, United States · 76 Sales

JBCC1

JB Crochet Creations (JBCC)

New York, United States 76 Sales On Etsy since 2009

5 out of 5 stars
(34)
Jessica Barnes

Contact shop owner

Jessica Barnes

Reviews

Average item review
5 out of 5 stars
(34)
Sylena Spann

Sylena Spann on Apr 24, 2016

5 out of 5 stars

Omg!!!! I absolutely LOVE these earrings!!!! They're even more BEAUTIFUL in person!... Long, and they're not even heavy... I'm in Love.??????

kimbiscuit

kimbiscuit on Apr 9, 2016

5 out of 5 stars

LOVE IT!!!!!!! :D THANK YOU SO MUCH!!!!!!!!!!!!!!

View all 34 reviews

Shop policies

Last updated on April 8, 2016
Hello, I'm Jessica Barnes. I am an post-graduate professional in the NYC area and am a proud crochet addict!!
Crocheting is very relaxing in nature and releases stress.
I am 100% professional, and treat all clients with respect. I believe in meeting client needs and maintaining great business relationships.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
Payment
This website provides the general public with a way to buy and sell handmade and vintage items; following a tradition of an open craft fair; allowing the client to submit payment either through Etsy's direct checkout here on this site, or via PayPal. I WILL NOT ACCEPT CREDIT CARD/PAYMENT INFORMATION IN ANY OTHER FORMAT (i.e. email, mail, etc.) Going through either the Etsy direct checkout or PayPal are the only two options.

It is vital that once and online client has selected an item, that they pay with PayPal immediately or within three (3) calendar days at most. This is because when a client selects an item, it comes up as ‘sold’ and call pull the item from the store site; making it completely unavailable to other potential clients. If PayPal payment is not received within three (3) calendar days, the item will be relisted and the online client will receive a message through Etsy conversations as well as one to their personal email stating the that sale is now VOID.
Shipping
Domestic packages are sent through the United States Postal Service (USPS) with delivery confirmation to ensure that the item(s) reach clients in a safe and timely manner. The client receives a message here on Etsy and via email that the item is on its way; which will include the USPS tracking number. International packages are also sent via the same USPS system, but will instead include a customs tracking number.

I check the delivery confirmation in both cases via the VERY RELIABLE online USPS tracking system. And, if it is confirmed that the item(s) were delivered and/or JBCC receives the signed slip, then delivery has been confirmed-PERIOD. However, in the event that the mailed item(s) come back as ‘return to sender’, JBCC will contact the client immediately and request an alternate mailing address, stating that for this second (2nd) attempt at delivery, postage must now be paid through a $8/Domestic and $16/International penalty; reflected in an Etsy Custom invoice.
Refunds and Exchanges
All JBCC items WITH THE EXCEPTION OF JEWELRY are eligible for refund within 30-days of the original sales transaction. Refund deadlines are attached to the printed copy of the Etsy Invoice included in the final package.
Because JBCC items are handmade on a standalone basis with unique stitches, yarn combinations, etc., there are no exchanges. Yarn combinations and inventory are calculated` based on item sales. Clients receive refund payments only.
In the event that a client finds another item in the collection ‘cool’, they would have to make a new purchase. One item will not be exchanged for another.
The returned item must be in its original form and clear of damages or alterations.
ONCE AGAIN, in observation of being sanitary, JBCC JEWELRY (EARRINGS, NECKLACES, ETC.) ARE NOT ELIGIBLE FOR REFUND.

Refund Process:
All refunds to clients here on Etsy are processed with the same method the payment was received. So, if you paid via Etsy direct checkout, your refund will be processed here on Etsy. If you paid directly via PayPal, you will receive your refund via PayPal. There are NO EXCEPTIONS to this rule. Even if an online client lives within walking distance of JBCC, they are still an online client, and therefore all transactions are processed online.

Steps for Refund:
-The client should make contact with me here via Etsy conversations and request a refund. I would then responds with a JBCC Client Refund Form, which includes both a certification on the client’s behalf that the item is in its original condition and full instructions on getting the item back to JBCC. The client is responsible for full postage of the item back to JBCC and it would be highly recommended that they do so with delivery confirmation. The USPS system is pretty reliable, but JBCC is not responsible for items lost in the mail.
-The item MUST be received by JBCC before any refund transaction begins. The sooner the item is received, the sooner the refund is completed. Such a stern policy is in place because of previous client experiences where a client requests a refund, JBCC in good faith immediately processes it, the client accepts the monetary refund either electronically into their account or via delivery confirmation on the USPS site, but the item is never received by JBCC. JBCC values its clients and want all client transactions to go as smoothly as possible.
-Upon receipt of the item, JBCC then responds with a confirmation email that the item has been received. Payment is processed within 24 hours of the receipt of the item.
-Etsy checkout OR Paypal (depending on how you paid) will then make immediate contact with the client to alert them of their available refund balance.
Additional policies and FAQs
EXTENSIONS and COMPRESSIONS OF CURRENT JBCC ITEMS:
Extensions and compressions typically apply to hats, caps, and winter sets; in which a client may extend a current JBCC cap to loc size or reduce a loc cap to standard adult or child size. Most JBCC cap listings here on the Etsy site include this option; which can be selected under the “Size” Menu.

CUSTOM MADE ITEMS:
CLIENTS SELECTING THEIR OWN COLORS
This policy applies to custom made items-or those that follow color swatch patterns and styles that are NOT currently in the JBCC collection. On the JBCC store site, jbcc1.etsy.com, there is a blue “Request Custom Order” button on the left panel. The Etsy Transaction then begins via Etsy Conversation and via email in which I would then send the client a JBCC yarn color swatch document. They would then respond with the colors of their choice. Note, that for custom made loc caps, it is a REQUIREMENT that the client clearly states the length of their locs or attaches a photo of their locs completely let down to make a proper custom cap assessment.
Upon receipt of the client's color choice(s), they would receive a QUOTE and expected completion date.