JCGemsJewelry

Handcrafted Gemstone and Bridal Jewelry

Sydney, Australia · 3935 Sales

JCGemsJewelry

Handcrafted Gemstone and Bridal Jewelry

Sydney, Australia 3935 Sales On Etsy since 2009

5 out of 5 stars
(1022)
Shop owner

Joanna

Contact

Announcement   ********* Buyers - Please Check LEAD TIME, SHIPPING TIME and SHOP POLICY below before placing your order (Cancellation fee will apply if order cancelled without reading the shipping time and shop policy due to the time consumed to get order cancelled with Etsy and refund, thanks for your understanding) **********

**** Please Contact me via ETSY CONVERSATION ONLY ( I won't be answering question from my email address, please contact me here) ****

**************** Items will only ship to your ETSY Address, please let me know if you have a different address *****************


*************** All Items sold in USD **********************************


ANOTHER SHOP: (MORE BRIDAL JEWELRY):
I've got more bridal jewelry design in the following shop:
https://www.etsy.com/shop/JCBridalJewelry?ref=pr_faveshops

Just shop around there and if you happen to see other items that you like, I can combine the order and ship them together to save you some $$$ on the postage :):
https://www.etsy.com/shop/JCBridalJewelry?ref=pr_faveshops

CUBIC ZIRCONIA:
Cubic zirconia has many different grades, and all the cubic zirconia used in my design is of the highest quality, it sparks like diamond and and much prettier in person

CLIP On Earrings:
I have many request lately about a clip on earrings - YES, I can also do clip on earrings, just convo me, I can customize it for you :)

WEDDING JEWELRY:
Please mention your wedding date at check out so that I can judge whether the item can be delivered in time for you. Thank you for your understanding... :)

SHOP POLICY:
https://www.etsy.com/your/shops/JCGemsJewelry/policies

LEAD TIME:
Lead time is currently 3-5 working days. Order will only be processed once payment is cleared (not including public holidays and weekend), and please allow approximately 7 business days ( for Australian Buyers) and 15 working days (about 3 weeks for International buyers) for the items to arrive.

ORDER HANDLING TIME:
Please ensure you read my shop policies for shipping and other details before placing your order, or simply contact me via Etsy if you have any questions before purchasing. All purchases are bound to the conditions stated in the policy and shipping. Thank you for your understanding.

Thanks for shopping at JCGems Jewelry :)

Announcement
Last updated on Jun 15, 2016

********* Buyers - Please Check LEAD TIME, SHIPPING TIME and SHOP POLICY below before placing your order (Cancellation fee will apply if order cancelled without reading the shipping time and shop policy due to the time consumed to get order cancelled with Etsy and refund, thanks for your understanding) **********

**** Please Contact me via ETSY CONVERSATION ONLY ( I won't be answering question from my email address, please contact me here) ****

**************** Items will only ship to your ETSY Address, please let me know if you have a different address *****************


*************** All Items sold in USD **********************************


ANOTHER SHOP: (MORE BRIDAL JEWELRY):
I've got more bridal jewelry design in the following shop:
https://www.etsy.com/shop/JCBridalJewelry?ref=pr_faveshops

Just shop around there and if you happen to see other items that you like, I can combine the order and ship them together to save you some $$$ on the postage :):
https://www.etsy.com/shop/JCBridalJewelry?ref=pr_faveshops

CUBIC ZIRCONIA:
Cubic zirconia has many different grades, and all the cubic zirconia used in my design is of the highest quality, it sparks like diamond and and much prettier in person

CLIP On Earrings:
I have many request lately about a clip on earrings - YES, I can also do clip on earrings, just convo me, I can customize it for you :)

WEDDING JEWELRY:
Please mention your wedding date at check out so that I can judge whether the item can be delivered in time for you. Thank you for your understanding... :)

SHOP POLICY:
https://www.etsy.com/your/shops/JCGemsJewelry/policies

LEAD TIME:
Lead time is currently 3-5 working days. Order will only be processed once payment is cleared (not including public holidays and weekend), and please allow approximately 7 business days ( for Australian Buyers) and 15 working days (about 3 weeks for International buyers) for the items to arrive.

ORDER HANDLING TIME:
Please ensure you read my shop policies for shipping and other details before placing your order, or simply contact me via Etsy if you have any questions before purchasing. All purchases are bound to the conditions stated in the policy and shipping. Thank you for your understanding.

Thanks for shopping at JCGems Jewelry :)

Joanna

Contact shop owner

Joanna

Labradorite (Blue Flash) Gold Vermeil Earrings
US$29.95
Night Star Stone Gold Vermeil Earrings
US$35.00
View all 465 items

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Shop policies

Last updated on August 1, 2016
Welcome to my jcgemsjewelry store, and are glad to meet all the communities at etsy. We will be gradually listing more beautiful handcrafted earrings and necklaces, so please do visit back regularly to check out our new created design items.

Accepted payment methods

Payment
Buyers - Please Check LEAD TIME, SHIPPING TIME and SHOP POLICY

Please Contact me via ETSY CONVERSATION ONLY

Items will only ship to your ETSY Address, please let me know if you have a different address


Australian and International buyers: We only accept Paypal.

All Items are sold in USD (same for local buyers).

If you do not have PayPal, you can pay via credit card without having an account. Simply click on the paypal icon at the checkout and then choose your credit card preference and follow the prompts.

Here are some steps of how to make payment with a credit card:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Shipping
SPECIAL NOTE:
* Items will be shipped to the address provided from your Etsy account. Please let me know if you need the item to be delivered to another address, as we won't be responsible for item lost due to the above reason.

* Please be aware of the delivery timing provided below, as there is noting I can do if the parcel is already shipped before contacting me, and it cannot be refunded due to this reason. Thanks for your understanding.

• All jewelry is made to order. Current lead time is about 1-3 business days, and 3 – 5 business days for larger orders.

• Please contact me before placing your order if you need the item urgently, or less than a month away for your wedding date. Express shipping is available, just contact me.


CURRENT LEAD TIME (MAKING TIME): 1-3 business days.
Item(s) will only be shipped once payment is cleared (not counting public holidays and weekend).

SHIPPING TIME :
Once item is shipped, please allow 3-5 business days (Australian Buyers) and 10 - 15 working days (about 2 - 3 weeks for most International buyers) for the items to arrive, excluding public holidays and weekends.
If you need them for a specific date, it is important that you check with me first before buying the item, as the item might have been completed and shipped before it is too late, and I can't do anything once item is shipped.


CUSTOM TAX:
We are not responsible for your local custom tax. If there is any special requirement that you want us to attach, please kindly let us know, as we do not know your local custom requirement, and we are not responsible for any custom tax issue.

All items will be sent without invoice, if you need a copy of the invoice to go with the package for custom tax purpose, please make us aware and we are happy to help out.

Any unauthorized return item due to unpaid custom tax issue will not be accepted.
Refunds and Exchanges
Customer service is very important to us and we make sure all buyers are happy with their purchase , and we will do the best we can to help to resolve any problems.

*Items can only be returned due to our fault, but not on change of mind, or purchase made by not reading the measurement of the size of the item or the shop policy, as all items are made to order for your specification. Thanks for your understanding.

* Please do not return the item without contacting me first. Any unauthorised items returned will not be accepted.

*Authorised items return will be fully refund, LESS the shipping cost. The item must be return within 3 days of receiving them, and items return must be in its original packaging, and unused condition. Item must be returned to us through registered post at your own shipping cost, or normal mail but taking the risk of item might be lost , as I do not responsible if returned item is lost in the mail, and please package the item with care to avoid any damage on the item, otherwise we will withheld 20% of purchase price if items return damaged.

*If item is accepted for return as per conversation, it must return within 3 days. Items cannot be returned if it has been hold for more than the 3 days.

*Returned items can be used to exchange for any item in shop . Customer is responsible for shipping order back to us.
 


RETURNS AND EXCHANGES ARE SUBJECT TO THE FOLLOWING RESTRICTIONS:

-Earrings CANNOT be returned due to hygiene reason.
-Items that have been worn and damaged due to client negligence cannot be returned.
- All Custom orders items are not returnable, as stock purchased are made specifically for you, unless there was an error made on our part, we will happily exchange your order. You are welcome to just order 1 quantity to try it out, and discount can be adjusted when you place the final order with multiple sets.
- All sales items marked sale are FINAL. There will be no returns or exchanges of those items.
Additional policies and FAQs
Caring Instruction for jewellery:

All our jewelries are made using the best quality of 14kt gold filled, gold vermeil, sterling silver and 16kt gold plated tarnish resistant material, but in order to keep the jewelries long lasting, the little tip is to avoid jewelry touching with water, perfume and spray etc, and always keep them in an air tight jewelry pouch when not in used :)