STERLING SILVER AND SEMI-PRECIOUS STONES JEWELRY.
JENISJEWELRYDESIGNS' Shop Policies
Thank you for choosing a JENIS item. This items are handcrafted very carefully with a variety of materials chosen by hand too. I hope to meet your expectations, and i apreciate and thank you for your business.
We accept paypal and credit cards. Cancellations only will be accepted when they are made within 12 hours of purchase, since i ship the next day.
We use USPS shipping and we can send to your home adress or to your P.o. Box. We ship only to U.S. (including Alaska and Hawaii).
All shipping by PRIORITY MAIL is insured and with delivery confirmation.
Refunds and Exchanges
Returns only for damaged or defective items. IF this is the case, I will send you a pre-paid tag and box to shipp it back, let me know at my ETSY CONVERSATIONS.
Returns should be within at least 5 days after recieving your item. If you don't want the item to be repaired or replaced, allow 1 or 2 statements to get your credit.
If an item gets lost in the shipping transit, we will credit your money, since they are one of a kind i don't guarantee i can send you the same item.
If you simply are not pleased with your purchase, let me know at my ETSY CONVERSATIONS and i'm sure we can work it out.
Last Updated November 12, 2012