JEWELOX

your beads supply and more.....

Singapore, Singapore · 4374 Sales

JEWELOX

your beads supply and more.....

Singapore, Singapore 4374 Sales On Etsy since 2008

5 out of 5 stars
(1220)

Announcement   ♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥

Welcome to House of Jewelox….the place to shop for your beading and craft needs….bubblegum beads, rhinestone beads, star shaped beads, cute pendants, flower beads, flower cabochons and more!

♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥

Like us on Facebook…www.facebook.com/HouseofJewelox … and be among the first to know about new products, promotions and giveaways….see you at House of Jewelox!

Cindy @ Jewelox

Announcement

Last updated on Jun 23, 2016

♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥

Welcome to House of Jewelox….the place to shop for your beading and craft needs….bubblegum beads, rhinestone beads, star shaped beads, cute pendants, flower beads, flower cabochons and more!

♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥

Like us on Facebook…www.facebook.com/HouseofJewelox … and be among the first to know about new products, promotions and giveaways….see you at House of Jewelox!

Cindy @ Jewelox

Cindy Chang

Contact shop owner

Cindy Chang

Shop policies

Last updated on October 8, 2014
Welcome to Jewelox! A haven of flower beads and more for your creation.......

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
♥ Jewelox accepts payment by PayPal only for international buyers. Please submit payment immediately upon completing checkout. Jewelox is PayPal verified, as such payment through PayPal is completely safe for buyers.

♥ Singaporean buyers may pay through Paypal, ATM Bank transfer or cheque. Once the bank has cleared the cheque, your order will be mailed out within the next three business days. For cheque payment, they must be mailed out the next day after completing checkout. If Jewelox does not receive the cheque within 5 business days, the sale will be cancelled and will be marked as “Payment Not Sent”. For ATM Bank transfers, the payment must be made the next day after completing checkout. I will convo you separately to provide my bank details.

The exchange rate will be US$1 = S$1.35 for buyers paying through cheque or ATM bank transfers. Please wait for my convo for the final amount.
Shipping
Postage/Shipping & Handling:

As at 1 October 2012 - In order to have better accountability to my customers in Jewelox, I have now included Registered Mail within the 'shipping and handling' charges now for INTERNATIONAL PACKAGES only. Customers who has purchased from me before will know that most of the shipping costs are absorbed by me.

With this new change, this means that international packages will be posted out only on Wednesdays and Saturdays as I will have to purchase the registered/tracking mail over the counter instead of dropping the package into the post box.

However, for urgent and genuine cases - please let me know if you need your package urgently and I will try to work it out for you by going to the post office on other days.

♥ Postage will be paid by the buyer based on the following shipping & handling costs:

» DOMESTIC PACKAGES : Shipping & Handling (within Singapore) – US$1.80 (excluding Registered/Tracking Mail). Registered/tracking mail at an additional US$1.60 is highly recommended.

» INTERNATIONAL PACKAGES : Shipping & Handling - US$5.00 (including Registered Mail or Tracking Mail).

Jewelox will not have any control or be held responsible for any lost mail. If the package is lost once it leaves our shop, there are no refunds or returns. Please read my Refund Policy for lost international packages.

♥ Items in the 45/58mm flower beads sections do not enjoy free additional shipping and are shipped according to the weight of total items purchased. However, any additional purchase of other items (again, except the 45/48mm flower beads) in Jewelox will enjoy free additional shipping).

♥ Any additional customs fees incurred on overseas shipments are the sole responsibility of the buyer and Jewelox will not be responsible for the said fees.

♥ Your package will be shipped with the extremely reliable Singapore Post within 3 to 4 business days after a successful transaction. Shipping days are Wednesday and Saturdays. Please allow up to 4 - 5 business days for deliveries in Singapore and up to 2-3 weeks for international deliveries by airmail. In some cases, the packages may take up to a month for international deliveries but these are exceptional cases.

**IMPORTANT**
♥ Please ensure that your Etsy address matches your Paypal shipping address. Orders will be delayed if they do not – we will have to confirm the correct address before shipping.

Handling & Packaging:
♥ All beads are checked and carefully bubble wrapped before packing into a bubble packed envelope. This will minimize any unnecessary damage during handling at the local or overseas post office.

♥ While all efforts will be taken to ensure that your packages are properly packed, at times there could be mishandling at the postal offices during delivery and Jewelox cannot be held responsible.
Refunds and Exchanges
RETURNS and EXCHANGES are permitted under the following conditions.

♥ Damaged Items - Refund /Store Credit on damaged items expire after 30 days of shipment date. After that, you must keep the item. You must take a photo of the damaged item and send it to me before any decision can be made.

♥ We offer store credit/refund ONLY for the value of the product after the photo provided of the damaged product has satisfy the criteria of a damaged product.

♥ NO partial returns...that means if you buy a set of 100 flowers, you may not return 50 of them, you must return the product you purchased in full. Or if you buy 4 flower beads, and decide you don't need the 4th, you may not return/exchange it unless the product is damaged.

♥ Shipping costs are your responsibility if you would like to return/exchange an item because you decide you no longer want it.

♥ If an international package goes missing in the mail, We will provide you with a registered/tracking mail number. It is your responsibility to locate the package with the information I provide you with. If the item is forever lost, we are willing to work with you. However, there are absolutely NO refunds given.

By purchasing from Jewelox, it is deem that you have read and accepted the above terms and conditions.
Additional policies and FAQs
Communicaton:
♥ For any Etsy transaction, please contact me through an Etsy convo (conversation). Please note that I do not communicate through any of my other personal emails addresses with regards to an Etsy transaction. I appreciate your understanding on this.

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Feedback:
♥ We appreciate and value your feedback. If you are not 100% satisfied with the product, please contact us before leaving feedback.

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Jewelry Care:
♥ It is important to take great care of your jewelry so as to get the best wear out of them.

♥ When not wearing your jewelry, it should be stored in a closed container (eg. the box or pouch that it comes in). It is always advisable to wipe your jewelry after each use so as to keep it looking good even longer.

♥ You should avoid wearing them when exercising, sleeping, showering, etc. Avoid getting beauty products such as perfume or hairspray, etc on your jewelry as this can be damaging.

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Materials Disclaimer:
♥ Jewelox trades in good faith and trusts our suppliers. As such, we will not undertake any responsibility as to the authenticity of the contents of our materials used as we only pass on the information our suppliers provide us with.

♥ Some of the materials used are individually handcrafted and as such, there may be slight variations in size, weight, color and oxidation.