JJBL's Shop Policies
Hello and Welcome to our policies page! We strive to do our best at making affordable quality pieces and hope to make you happy with your purchases.
We accept Paypal and money orders. If paying through Paypal, we will ship the item by the following Saturday after we receive payment at the latest. Money order purchases will be mailed as soon as we receive the money order.
Payment must be made/sent within 7 business days after purchasing item from our shop.
We do not accept cancellations.
Need it mailed to a different address as a gift? Let us know in the comments section when you pay AND message us on Etsy with the other address. We will ship the item in a nice tin, colored tissue paper of your choice, and we can also type up a small gift tag with up to 20 words for free.
All sales are final. If item arrives damaged than we do offer a free repair service but buyer must pay return shipping. All items are securely wrapped in thick bubble wrap and mailed in a bubble mailer through USPS within 2-5 working days from purchase. Please contact us before payment if you need it expedited, additional mailing fees apply.
Refunds and Exchanges
No refunds accepted. We will repair or exchange any item, no questions asked within 30 days after purchase but you must pay to ship the item(s) back to us.
Additional Policies and FAQs
Custom orders can be accepted, just ask! We are open to consignment if you are located in the Sacramento or South Lake Tahoe area.
Last Updated September 14, 2013