JJDesignzandGlass

J & J Designz

Scranton, Pennsylvania
|
| 10,558 Sales | 5 out of 5 stars 5 out of 5 stars

JJDesignzandGlass is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    About Us -

At J & J Designz, we like to think of ourselves as a small, but mighty company. Our process allows for truly individualized customer service, while at the same time providing for quick turnaround and delivery of your products. We are equipped to handle orders of a single glass or five hundred (or more :). Please feel free to contact us via Etsy conversation, email at
info [!at] jandjdesignz.com, or visit us on the web at www.jandjdesignz.com to discuss your specific needs.

Announcement

Last updated on Oct 1, 2022

About Us -

At J & J Designz, we like to think of ourselves as a small, but mighty company. Our process allows for truly individualized customer service, while at the same time providing for quick turnaround and delivery of your products. We are equipped to handle orders of a single glass or five hundred (or more :). Please feel free to contact us via Etsy conversation, email at
info [!at] jandjdesignz.com, or visit us on the web at www.jandjdesignz.com to discuss your specific needs.

Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Joanne

Contact shop owner

Joanne

Reviews

Average item review
5 out of 5 stars
(2678)
See reviews that mention:
Loading
Loading

About JJDesignzandGlass

Sales 10,558
On Etsy since 2017

Welcome to J & J Designz

Welcome to J & J Designz. We are a boutique online store that specializes in laser etched products. Founded in 2017, my husband and I decided to 'flex' our combined 40+ years of corporate and IT management to a business that allowed our creative side a chance to shine. To our pleasant surprise, we found our customers loving the products we could create for them using laser etching. Tens and tens of thousands of glasses later, while our business and capabilities have grown, we're still rooted in the same commitment to delivering exceptional products and service to our customers.

Thank you for being part of our journey! For more information on us and our shop, please visit us at www.jandjdesignz.com

Shop members

  • Joanne

    Owner

    J & J is the collaborative works of Jason & Joanne Sepinsky. Joanne's focus is on overall design for each piece, as well as management of day to day operations.

  • Jason

    Owner

    Jason is the building genius behind all our pieces. He brings with him three decades of experience in constructing quality stained glass art pieces. He is also our engineering expert, and IT technical specialist.

  • Blinky

    Maker

    After a stellar holiday season, we realized we needed a bit more "hands on deck" to keep up with demand for etched products. In January 2018, we were happy to welcome a new laser etching machine to our shop, who we have affectionately named Blinky.

  • Pinky

    Maker

    Our popular glasses made a second laser necessary, so in the spring of 2018 we added a helper for Blinky...which of course we had to name Pinky. We keep both very busy each day.

Shop policies

Last updated on Oct 13, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

What if my item arrives damaged in shipping?

We do everything possible to ensure your treasure arrives in pristine condition. All items are shipped with a tracking number and insurance to cover the sales price of the item.

If there is an accident involved during the shipping process, we will do everything possible to work with you and the shipping carrier to resolve the insurance claim. Please keep the original packaging and damaged item until the claim process is resolved and carrier notifies you of handling. You have the choice of us replacing the item (using comparable glass) or refunding the sale.

Care instructions

All of our glassware is dishwasher safe. Laser etching is a permanent mark into the glass surface, so you never need to worry that it will wear off over time.

Returns on Orders

We are committed to providing the highest customer service. Because of the customized nature of our products, they cannot be returned. We provide a proof of your design prior to production and do not produce until the design is approved. If an error was made on our end, or if there is a physical defect with your product, we will work with you to fully resolve the issue.

Seller details

is considered a professional seller (known as a trader) in the EU. What's this?