JJOriginalsJewellery's Shop Policies
Welcome to J.J.Originals
Thank you for taking a few minutes to view the policies outlined here! All the items in my shop are handmade by myself. If you have any questions or concerns at all, please don't hesitate to contact me. I will answer your questions as quickly as I can.
I accept PayPal payments only. You can pay with credit card in PayPal without signing up for a PayPal account.
**Please note: I cannot begin to process your order until payment has cleared paypal AND all personalization info has been finalized. Thanks :)
*I will ship item(s) once payment is received. Not before. No exceptions.
All customers are notified when their item ships.
I can not take responsilbe for damage or losses/delays caused by shipping/postal companies as this is out of my control. I can not take responsilbe for damage or losses/delays caused by shipping/postal companies as this is out of my control. Sometimes there are delays with US Customs especially during times of heightened security and delivery to the US can take up to 15 business days and, in rare circumstances, even longer, especially during holidays. I know you are excited to receive your purchases and I thank you for your patience!
Orders are shipped via Canada Post airmail and do not include a tracking number or insurance. If you would like to purchase expedited shipping that includes a tracking number and insurance, please make arrangements with me prior to purchase.
*Please note that all taxes, duties and customs fees associated with international shipping are the responsibility of the buyer.
*Orders are shipped twice a week, this means items usually ship within 48 hours after payment is received.
Refunds and Exchanges
Please remember, you are ordering a handmade item. I will give each and every piece my detailed attention to ensure your jewelry leaves my shop in excellent condition. I cannot accept returns or exchanges. If you are concerned about size, length or design, please send me a conversation in advance and lets discuss exactly what you need.
Additional Policies and FAQs
All of my items are handmade, so they are only one of a kind.
If you have any additional questions please message me!
I sincerely appreciate your business. Thank you for stopping by!
Last Updated July 10, 2011