JKClayArts' Shop Policies
Thank you for visiting my shop. I hope my beautiful creations make you smile.
I also accept custom order - please convo me and we'll make magic happen!
PayPal is preferred and encouraged.
You can also email me to arrange to pay via a personal check, money order, or cash. Please keep in mind though that I don't ship until I confirm and receive payment.
I expect payments within 5 business days from your day of purchase. If you cannot send it for whatever reason, make sure you convo me within those 5 business days; otherwise I'll cancel your order without further notice.
All payments need to be received AND confirmed within 10 business. Otherwise I'll cancel your order without further notice.
Every art piece comes in a sturdy keep box for both safe shipment and lasting storage.
Unfortunately my little shop cannot fiscally withstand any lost or stolen mail. Please make sure your Etsy (not PayPal) address is both accurate and of a secure location.
Refunds and Exchanges
No returns are allowed. Please feel free to convo me before purchase about the item. I also accept custom orders, and with all the 21st century technology (email, digital pictures, video, phone calls, web calls...), let's make sure we communicate extensively beforehand to make something you like before you click the Check Out button.
All shipment are packaged carefully and securely to ensure safe delivery. If the item is damaged upon arrival, please take a picture and email it to me, send the item back with ALL of the original packaging.
Last Updated January 2, 2012