Handmade Women Bags and Purses
JOUMANAS' Shop Policies
Welcome to my shop. I hope you like my creations as much as I have fun making them.
Etsy payment is the preferred payment method.
Paypal is accepted.
• Your purchased items will be shipped in two business days after the sale.
• Items listed are stored in and ship from the US (my son helps me with that part).
• Unless when noted on the item page, all US orders will be shipped using First Class USPS Mail. I can make exceptions if requested.
• If you want expedited shipping service, please contact me. I would like to quote you the rate for Express Mail Service. Same applies for all other requests.
• I will email you when your item is dropped at the post office.
• If a parcel goes missing on route to you I will do everything I can from my side to help locate it, but ultimately once it has left my hands and is with the Postal Service I have no control over it.
Refunds and Exchanges
• I do guarantee your satisfaction. If there is a problem with your order, please be sure to contact me, and I will do my best to keep you satisfied.
• I accept exchange and return on Case by Case only.
• I do not accept exchange and return for custom item.
• Unfortunately buyers need to bear the shipping costs (including forward and return shipping cost).
• The items have to be received in their original condition and I only refund the item cost.
Last Updated September 7, 2013