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JOUMANAS' Shop Announcement

Welcome all my items; handbags, purses, make up bags, jewelry rolls, pencil cases and more are lovingly sewn by me, at my home, for your delight and mine.

JOUMANAS' Shop Policies

Welcome

Welcome to my shop. I hope you like my creations as much as I have fun making them.

Payment

Etsy payment is the preferred payment method.
Paypal is accepted.

Shipping

• Your purchased items will be shipped in two business days after the sale.

• Items listed are stored in and ship from the US (my son helps me with that part).

• Unless when noted on the item page, all US orders will be shipped using First Class USPS Mail. I can make exceptions if requested.

• If you want expedited shipping service, please contact me. I would like to quote you the rate for Express Mail Service. Same applies for all other requests.

• I will email you when your item is dropped at the post office.

• If a parcel goes missing on route to you I will do everything I can from my side to help locate it, but ultimately once it has left my hands and is with the Postal Service I have no control over it.

Refunds and Exchanges

• I do guarantee your satisfaction. If there is a problem with your order, please be sure to contact me, and I will do my best to keep you satisfied.

• I accept exchange and return on Case by Case only.

• I do not accept exchange and return for custom item.

• Unfortunately buyers need to bear the shipping costs (including forward and return shipping cost).

• The items have to be received in their original condition and I only refund the item cost.

Last Updated September 7, 2013