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JOYouz

Handmade Calligraphy, Books, and Necklaces

Raleigh, North Carolina · 288 Sales

JOYouz

Handmade Calligraphy, Books, and Necklaces

Raleigh, North Carolina 288 Sales On Etsy since 2005

0 out of 5 stars
(231)

Shop owner

JOYouz

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JOYouz is taking a short break

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Note from shop owner SHOP ON TEMPORARY VACATION MODE
Due to serious health concerns, I regret that I must put my shop on vacation mode until further notice.

Phyllis

Note from shop owner

Last updated on Feb 10, 2011

SHOP ON TEMPORARY VACATION MODE
Due to serious health concerns, I regret that I must put my shop on vacation mode until further notice.

Phyllis

JOYouz

Contact shop owner

JOYouz

Reviews

No reviews in the last year

Anonymous on Jun 4, 2009

5 out of 5 stars

Absolutely exquisite! Beautiful design, finely crafted, flawless calligraphy! Thank you so much for this and the little extras!:) This seller went the extra mile to ensure prompt shipment of my order and it was most appreciated!

View all 231 reviews

Shop policies

Last updated on February 10, 2011
I am delighted that you are visiting my shop. If you have any questions, contact me before purchasing. I'm happy to accommodate your requests whenever possible.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Currently I only accept Paypal as payment. Paypal is a secure online payment system and is super easy to use. You don't even have to have an account. You can simply pay with a credit card as you would on any other site. All prices listed are stated in US Dollars.

Transaction(s) may be canceled if payment is not made within twenty-four (24) hours. I reserve the right to relist items at my discretion.

Due to fraud involving unconfirmed shipping addresses, I accept payments only from "confirmed" Paypal addresses. You must have a bank account or credit card on file with Paypal so that they can confirm your address. Buyers who cannot provide a confirmed address may be required to purchase USPS insurance and delivery confirmation in addition to the listed postage price.
Shipping
USA orders ship via 1st Class with Delivery Confirmation. Insurance, Priority Mail and overnight shipping are available upon request. For items listed in my shop, shipment is generally made within 3 business days of your purchase and payment. In the case of personalized or special orders, please allow extra time.

If your package is a gift, add the gift recipient's address to your Paypal Account. It's easy to add more addresses to your Paypal Account: just log in to your Paypal Account, go to Profile / Account Information / Street Addresses. It will not change your primary address and it can be removed at any time.

International shipping is available on most products. Please contact me prior to purchasing for an exact quote of shipping cost to your country if it is not already stated in the listing.

International customers are liable for any and all customs fees incurred.
Refunds and Exchanges
I want you to be happy with your purchases and take the greatest care possible on my part to insure that you will be. Detailed descriptions in each of my listings should be sufficient to ensure you know what to expect. Almost all of my products are OOAK (one of a kind) and it is generally impossible to recreate them. For that reason, there is a limited policy of returns and exchange policy.

I am not responsible for damage incurred during the shipping process which is out of my control. If this is a concern for you, please request insurance coverage. I will be glad to add in the cost to your invoice. The amount will be
∙ $1.80 for items up to $49, or
∙ $2.15 for items from $50 to $99, or
∙ $2.60 for items $100+
∙ For items valued at $125 or more, please contact me for an exact insurance quotation.

I understand that sometimes an item is not quite what you expected. Because of this I accept returns on any item (excluding custom orders) within 7 days of its arrival at your address. Sorry but return shipping costs are your responsibility. You will receive a full refund for the item itself. The product must be in a new, unaltered, and unused condition.

Please note: Items personalized with names are not returnable. However, if I make an error, I will of course provide a replacement at no further charge to you.
Additional policies and FAQs
♦ SPECIAL, and PERSONALIZED ORDERS
When time allows, I am delighted to create personalized, custom, and/or special orders. Please click on the CONTACT SELLER link to send me a conversation to discuss what you would like. I enjoy talking to prospective clients and hearing their ideas. With 30 years of experience, I can often come up with additional creative ideas to make the final product even more special than you hope it might be.


♦ PRIVACY POLICY
Your privacy matters to me. Any information given to me during the ordering process will be kept in the highest confidentiality. Neither your physical nor email address will ever be sold or given to another person or organization. I will not spam you with unwanted snail mail or email.

♦ I RESERVE THE RIGHT:
1. To refuse any sale for any reason. A full refund will be remitted to the buyer if paid.
2. To ship only to the PayPal confirmed addresses.