Jade13Shop

Privacy Policy (GDPR Compliant) – SAFEX-EU S.R.L.
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Data Controller
The data controller for the personal data collected through this Etsy shop is:

Company Name: SAFEX-EU S.R.L.

Registered Office: LARGO FRANCESCO TORRACA 71, NAPOLI, 80133, ITALY

VAT Number / Fiscal Code: IT10011171211

Contact Email:

2. Information We Collect
To fulfill your order for digital products, you must provide us with certain information (which you authorized Etsy to provide to us), such as:

Your name and surname

Your email address

Details of the product that you’ve ordered

Any additional information you choose to provide us with (for example, for custom or personalized orders).

Note: We do not have access to your full payment details (such as credit card numbers). All payment transactions are securely processed and managed exclusively by Etsy Payments.

3. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:

Order Fulfillment: As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support.

Legal Obligations: To comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by Italian tax and corporate laws (e.g., corporate accounting and invoicing).

Legitimate Interests: As necessary for our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as improving our services.

4. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Tax Advisors and Accountants: We disclose strictly necessary data (such as monthly sales reports) to our certified accountant (Commercialista) for the fulfillment of the S.r.l.'s tax and statutory accounting obligations under Italian law.

Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues.

5. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations (for instance, Italian tax laws require companies to retain sales records and invoices for 10 years).

6. Your Rights (If you reside in the European Union)
If you reside in the EU, you have the right to access, receive, change, or delete the personal information we hold about you, as well as restrict our use of this information. Your main rights are outlined below:

Access: You have the right to receive a copy of the personal information we hold about you by contacting us using the contact information above.

Change, Restrict, Delete: You have the right to change, restrict our use of, or delete your personal information (except where statutory tax retention laws apply).

Complain: If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.