JainaBee's Shop Policies
Hi, thank you for your interest in purchasing my items here. Before purchasing the items, kindly read my shop policies as below :
Method of payment : Paypal only. For credit card purchase, you can pay through PayPal too.
Reserved items : As per your request, I can reserved the items for 2 days only. If payment not made after 2 days, I will release the items for sale again.
I will shipped your items to your Etsy address. Please make sure your Etsy address is correct. If you would like me to send the item to other person, kindly provide other shipping address in "Notes to Jainabee" while check out or send me a convo/message.
I will shipped the item via normal Air Mail Pos Malaysia and unable to track your package. Unless if stated in item description, I will shipped the items via Registered Mail Pos Malaysia with tracking number.
Here's the shipping duration from Malaysia to countries stated below :
United States = less than 20 working days
United Kingdom and European countries = less than 14 working days
Australia = less than 10 working days
However, I can't guarantee international delivery times.
Refunds and Exchanges
If you wish to return a product, please send me a convo or message for more information with photos. Return the product within 7 days of receiving it. Items must be unused and in good condition. Then only I will refund the cost minus shipping charges. All return shipping charges are the buyer's responsibility.
If your order has been damaged, please provide a photo to document the damage. I will then provide you with a refund or exchange, your choice.
Any refunds that are made will be minus shipping and, if applicable, restocking fees.
Additional Policies and FAQs
Please note that colors may differ slightly depending on the computer it's being viewed on.
Last Updated June 21, 2015