JamieSpinello

Curious and Botanical jewelry handmade in Austin,Tx.

Austin, Texas On Etsy since 2008

5,684 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

JamieSpinello

Curious and Botanical jewelry handmade in Austin,Tx.

Austin, Texas | 5,684 Sales

Announcement    ►Production is 4+ WEEKS for 'MADE TO ORDER' items • I make everything by hand • orders of multiple items take longer • see more at: ► WWW.JAMIESPINELLO.COM ◄
social media: @JamieSpinello

I do have some items that go out in 1-3 days, you can find those in the 'READY TO SHIP 'section in the left menu or read the production requirement within each listing to get an idea when it will ship.

------------------------------------------------------------------------------------------------------------
► I am a one-woman business. ◄
Soldered / Forged / Etched / Cast / Engraved / Welded / Sculpted by me
Handmade metalworks © Jamie Spinello - All of my work is cast, forged, etched and completely produced in my studio. I do not outsource my production. I also perform all of my own web design, promotional materials, photography and customer service. I appreciate your support!

FAQ's can generally be answered by reading my 'POLICIES' :
http://www.etsy.com/shop/jamiespinello/policy

or if you have any other questions, please contact me directly:
►CONTACT:
https://www.etsy.com/conversations/new?with=jamiespinello
You can also use the "contact" button on the right side of my Etsy page under my avatar. I try to respond to all messages within 24 HOURS. If you have not received a response within 24hrs please give me the benefit of the doubt and MESSAGE ME AGAIN. I probably missed your message and am not intentionally not responding to anyone. Please don't assume that.

★ Multi-item orders and custom orders WILL take longer than the standard production time - I make things by hand as fast as possible and get things made and shipped as soon as I can. If you have questions about my production times, please ask me.

►I am not an assembler, my work is made from scratch◄ and made to order....so I do need the time to make my pieces. Nothing in my shop is mass-produced, which I take great pride in. Some items in my shop are ready to ship and will say so within the listing if they are, but most are made to order. My items are one of a kind made especially for you upon purchase ~ if you need extra length or minor changes to the design, just let me know during checkout using the notes to seller window, or convo me. My designs are HANDMADE by me in my TX studio © Jamie Spinello.

►Production requirements◄ are stated in my policies and in automated messages sent to every customer upon purchase from Etsy. Please contact me if there is a delivery problem or concern about your orders arrival time. Tracking info is sent to every customer from USPS via email ~ check spam folder if it isn't in your inbox. I am a one-woman studio doing all aspects of this shop myself, so if you need to contact me regarding anything pertaining to your order please do so via the ETSY msging system first, my email inbox is not the best. PLEASE DO NOT CONTACT ME VIA EMAIL, your message will most likely get missed if you do so. I try to respond within 24 HOURS. If I have not responded in 24hrs PLEASE MSG ME ON ETSY AGAIN, that means I did not see your first message.

►International Shipping:
I am slowly eliminating the ability for international orders to be placed on Etsy. It has become a problem with international customers purchasing without an understanding of how long it takes to actually receive overseas deliveries and unfortunatley too many customers do not understand customs fees might need to be collected before delivery. It's a headache that I am not willing to deal with anymore and seems to be prolific on Etsy. I still allow international purchases through my official website: www.JamieSpinello.com


★ See More about my Studio and my work!★
...Find out more about me and my studio practice on social media and participate in giveaways, interactive design projects and see whats new...
★ instagram.com/JamieSpinello ( @Jamie Spinello )
★ facebook.com/JamieSpinelloDesigns

drawings, paintings, sculptures & more:
★ www.jamiespinello.com

Announcement

Last updated on Jun 27, 2020

►Production is 4+ WEEKS for 'MADE TO ORDER' items • I make everything by hand • orders of multiple items take longer • see more at: ► WWW.JAMIESPINELLO.COM ◄
social media: @JamieSpinello

I do have some items that go out in 1-3 days, you can find those in the 'READY TO SHIP 'section in the left menu or read the production requirement within each listing to get an idea when it will ship.

------------------------------------------------------------------------------------------------------------
► I am a one-woman business. ◄
Soldered / Forged / Etched / Cast / Engraved / Welded / Sculpted by me
Handmade metalworks © Jamie Spinello - All of my work is cast, forged, etched and completely produced in my studio. I do not outsource my production. I also perform all of my own web design, promotional materials, photography and customer service. I appreciate your support!

FAQ's can generally be answered by reading my 'POLICIES' :
http://www.etsy.com/shop/jamiespinello/policy

or if you have any other questions, please contact me directly:
►CONTACT:
https://www.etsy.com/conversations/new?with=jamiespinello
You can also use the "contact" button on the right side of my Etsy page under my avatar. I try to respond to all messages within 24 HOURS. If you have not received a response within 24hrs please give me the benefit of the doubt and MESSAGE ME AGAIN. I probably missed your message and am not intentionally not responding to anyone. Please don't assume that.

★ Multi-item orders and custom orders WILL take longer than the standard production time - I make things by hand as fast as possible and get things made and shipped as soon as I can. If you have questions about my production times, please ask me.

►I am not an assembler, my work is made from scratch◄ and made to order....so I do need the time to make my pieces. Nothing in my shop is mass-produced, which I take great pride in. Some items in my shop are ready to ship and will say so within the listing if they are, but most are made to order. My items are one of a kind made especially for you upon purchase ~ if you need extra length or minor changes to the design, just let me know during checkout using the notes to seller window, or convo me. My designs are HANDMADE by me in my TX studio © Jamie Spinello.

►Production requirements◄ are stated in my policies and in automated messages sent to every customer upon purchase from Etsy. Please contact me if there is a delivery problem or concern about your orders arrival time. Tracking info is sent to every customer from USPS via email ~ check spam folder if it isn't in your inbox. I am a one-woman studio doing all aspects of this shop myself, so if you need to contact me regarding anything pertaining to your order please do so via the ETSY msging system first, my email inbox is not the best. PLEASE DO NOT CONTACT ME VIA EMAIL, your message will most likely get missed if you do so. I try to respond within 24 HOURS. If I have not responded in 24hrs PLEASE MSG ME ON ETSY AGAIN, that means I did not see your first message.

►International Shipping:
I am slowly eliminating the ability for international orders to be placed on Etsy. It has become a problem with international customers purchasing without an understanding of how long it takes to actually receive overseas deliveries and unfortunatley too many customers do not understand customs fees might need to be collected before delivery. It's a headache that I am not willing to deal with anymore and seems to be prolific on Etsy. I still allow international purchases through my official website: www.JamieSpinello.com


★ See More about my Studio and my work!★
...Find out more about me and my studio practice on social media and participate in giveaways, interactive design projects and see whats new...
★ instagram.com/JamieSpinello ( @Jamie Spinello )
★ facebook.com/JamieSpinelloDesigns

drawings, paintings, sculptures & more:
★ www.jamiespinello.com

Items

5684 Sales
 

All Items

jamiespinello

Contact shop owner

jamiespinello

Reviews

Average item review
5 out of 5 stars
(1965)
See reviews that mention:
quality 244 shipping 196 customer service 185

Updates

I'm really happy with how my urchin censer turned out. I've been working on it on and off for over a year and I finally finished it. star www.JamieSpinello.com star
As always you can find my newest creations and more ready to ship work at my official website.
When I am not creating jewelry, I am creating sculpture. Here is a public art piece I recently created for the city of Austin, that is currently installed at Hampton Branch Library. black_heart
I recently cast a number of plant specimens from my collection in Bronze and Sterling Silver. Many can be found in my Etsy shop. I have a few more listed on my official site www.JamieSpinello.com
View all 90 updates

About JamieSpinello

Sales 5,684
On Etsy since 2008

Curious and Botanical one of a kind jewelry made by hand in Austin, Tx.

I grew up in Mississippi and Louisiana.
Etsy Shop Born: 2008 San Francisco, Ca
Current studio practice and home: Austin, Tx
www.JamieSpinello.com
Instagram: @JamieSpinello

I am a self-taught metalworker and one woman shop. I create handcrafted one of a kind and limited edition designs from beginning to end. I design, solder, cast and fabricate in my studio in Austin, Tx. I design and produce unique pieces with the intent of creating wonder, excitement and inciting positive change. I create heirloom quality and collectible one of a kind conversation pieces that can not be found anywhere else. I am an amulet maker creating ritualistic objects very close to my heart that can be revisited like touchstones reminding throughout one's life to learn new things about one's path that may have been forgotten and incite new thoughts and actions.

I began working with metal in 2007 after graduating with a degree in Painting from the San Francisco Art Institute. I spent a few years after graduation in San Francisco as an in-house illustrator for a subsidiary of Harper Collins, freelancing out my graphic design and illustration services to random startups, working as an onsite gardener for an artist community, and as a professional art installer for an SF Gallery. After exhaustive attempts to find reliable work that paid a decent wage, I decided that floundering around working for other people was never going to be a sustainable, reliable or fulfilling path for me. I decided to build my own self-directed creative career and focus my creative energies towards following my own path. For better or worse, I was more receptive to overcoming my own obstacles on my own terms instead of trying to overcome obstacles others created for me. I haven't looked back since.

I create both functional and non-functional forms of art from my home studio in Austin, Tx. When I am not designing and making jewelry in my studio, I am sketching plants in my gardens, painting, or creating small sculptures. I am currently creating larger aluminum sculptures inspired by the native plants and insects in central Texas. Plants, Fungi, and Insects are a big source of constant wonder and curiosity for me and drive my creative exploration throughout both my 2d and 3d work.

The support and encouragement I have received from strangers over the years as I have grown my business have been truly awe-inspiring. I really appreciate you taking the time to read a bit about me and my shop. If you would like to find out more, you can check out my social media pages below or use the links to the right.

Find out more about me and my studio practice:
www.instagram.com/JamieSpinello
www.facebook.com/JamieSpinello

My Personal website with more of my drawings and sculptures:
www.jamiespinello.com

Shop members

  • Jamie Spinello

    Owner, Maker, Designer

    I am a one-woman metalsmith shop. My work is 100% handmade from scratch in my studio by me. I design, carve, mold, cast, solder, forge, weld and etch everything in my Austin,Tx studio.

Shop policies

Last updated on April 20, 2020
▬▬▬▬▬▬▬▬▬▬▬▬▬▬ WELCOME ▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Most FAQ's can be found on this page, scroll through and see if the info you are looking for is here, if not, send me a quick message.
https://www.etsy.com/conversations/new?with=jamiespinello

▬▬▬▬▬▬▬▬▬▬▬▬▬ PRODUCTION ▬▬▬▬▬▬▬▬▬▬▬▬▬
Everything in my shop is made by me in my studio by hand one at a time in Austin, Tx. All of my designs are one of a kind and most are 'made to order' by me in my studio. Nothing is mass-produced, which I take great pride in. The being said, please read my shipping policy for more about my required production time (aka the estimated processing time) that is required for me to make an item you may have your eye on. Most items in my shop require time for production by hand (approximately 2-3 weeks) before shipment, although I do have some "ready to ship" and it will say so in the listing if so. If you can't wait the required amount of time it takes for me to make my one of a kind handmade 'made to order' items, please check out what is available in my 'Ready to Ship' section in my shop. Those items are shipped out next business day.

▬▬▬▬▬▬▬▬▬▬ QUALITY HANDCRAFTED WORK ▬▬▬▬▬▬▬▬
Everything I make is handmade by me upon receipt of cleared payment. When you buy from my shop, you are buying a one of a kind handmade piece made by my hands, not something cranked out from a factory in mass quantities. If you can not wait for production or have a problem with my estimated production times, please consider purchasing something 'ready to ship' from my 'ready to ship' section instead of something that requires time for production before shipment. I go above and beyond to please every customer and create the best experience possible.

▬▬▬▬▬▬▬▬▬▬▬ SIZING CORRECTLY ▬▬▬▬▬▬▬▬▬▬▬▬
◆RING SIZING:
Rings come in sizes, just like pants. Most of my rings are adjustable, which is a safety net, but it is still best to know your apx size before ordering. If you do not know your ring size, please take a strip of paper wrap it around your desired finger for wear and give me the measurement. If you are unsure still, I can send you a pdf for you to cut out a ring sizer to find your size. If you accidentally ordered the wrong size and need to arrange an exchange, please contact me for details about resizing. There may or may not be a fee involved for resizing depending on the design and the type of resizing process that is required.

◆CUFF SIZING:
I give a general range for sizing in the listings. It is up to each individual to measure their own wrist and give me a measurement if you do not fall within the listed range. I can accommodate any size, but I need your measurements.
Please take a second to find a string or cut a piece of paper to find your measurement (wrap around until ends touch and then lay flat on a ruler for measurement) For longer cuffs I need two measurements, wrist, and mid-forearm.

◆NECKLACE SIZING:
Generally, I offer all of my necklaces in any length you would need. Most of my necklace listings have drop-down options for you to choose your necklace length from the menu. Extra lengths in some cases come with extra costs. Please discuss with me if you need custom lengths.

Necklace length is measured by laying the necklace flat and measuring the necklace horizontally (from end to end) left to right against a ruler. This is the standard measurement that I use for all of my necklaces. If you have concerns about this or questions please contact me on Etsy and I will be happy to help clarify to make sure you pick the right length.

▬▬▬▬▬▬▬▬▬▬▬ ◆CUSTOM ORDERS◆ ▬▬▬▬▬▬▬▬▬▬▬
Custom orders must be discussed upfront before making a purchase. I reserve the right to reject any custom order that I do not feel fits within my production time frame or capabilities. I respond to definitive and well thought out custom requests with specific imagery and design concepts and/or with visuals for reference promptly before loosely developed ideas without any direction. Custom orders will accrue additional fees for the time spent discussing and designing the piece in addition to production and material costs.


▬▬▬▬▬▬▬▬▬▬▬▬▬ ◆CONTACT ◆ ▬▬▬▬▬▬▬▬▬▬▬▬▬

◆IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT ME ON ETSY.
https://www.etsy.com/conversations/new?with=jamiespinello

◆I am pretty quick to respond to convos, so if you have questions please contact me through ETSY. I try to respond within 24 hrs. If you do not get a response within 24hrs, please msg me again. Sometimes Etsy has hiccups and msgs don't go through, I never intentionally leave customers hanging.

Etsy is the best way to contact me. Please avoid emailing me, so that I can make sure not to miss your message. My yahoo account spams almost all emails it doesn't recognize. My email gets backed up with garbage just like everyone else's, so please contact me via Etsy only so that I can be sure to see your msg and respond as quickly as possible.

▬▬▬▬▬▬▬▬▬▬ MATERIALS & CARE INSTRUCTIONS▬▬▬▬▬▬▬▬
Below is a general guide. If you have specific questions please contact me.

◆OXIDATION AND PATINAS CARE◆
All of the items in my shop that are oxidized have been chemically blackened, chemically patinated, or oxidized using a torch and sealed with a protective coating. Like all oxidized metals that are sealed, they are not meant to be worn in water for extended periods of time or exposed to a harsh chemical such as shampoos, soaps, perfumes, lotions etc. To do this would essentially be compromising the sealer and washing them clean, as I said before it is an oxidation (think soot) process, not paint/enamel so it needs to avoid all harsh cleaning processes. Even citric acid, commonly found in natural beauty products can cause advancement of oxidation. If you eat a lot of boiled eggs, dried fruits preserved with sulfites, other foods that are created and fermented with sulfites advanced oxidation of jewerly sheerly through your persperation may also be an issue for you. This goes beyond what most people will ever experience, but I'm laying it all out there, just in case. I pretty much use vinegar with every meal and advanced oxidation is not an issue for me, but I also do not wear perfume or lotions.
NO EXTENDED WATER CONTACT / NO EXPOSURE TO CHEMICALS = longer jewerly life
(no contact with shampoos, rinses, conditioners, cleaning products, perfumes, lotions)

◆BRONZE◆
I make all of my bronze alloys in my home studio. All of my bronze is lead and nickel free. I create the highest quality bronze alloys possible for the best amount of detail and durability. I seal all of my Bronze creations with lacquer and/or Museum wax to prevent oxidation. Treated all of the jewelry pieces I create with care will extend the life of the jewelry.

◆ STERLING SILVER◆
All of the silver I use to create my work is solid .925 Sterling Silver or higher. Sterling Silver can oxidize because it is a composition of 92.5% Silver and 7.5% Copper, as indicated by the ".925" terminology used to describe all Sterling Silver. If exposed to acids which are found pretty much everywhere (soaps, cleaners, perfumes, lotions etc etc), that can cause the silver to oxidize more quickly (turn dark or even black). I do seal all of my Sterling Silver creations with a layer of Museum wax to prevent oxidation for as long as possible. If oxidation does occur, using a polishing cloth to remove oxidation to the desired finish and bring back the shine is advised. If oxidation is really advanced, a more aggressive method of removing oxidation may be advised. If something has a stone in it, please remember to avoid all contact of any cleaner with the stone.

Like most designers, I do not use pure 99% silver, as most designers do not. Pure silver is soft and most designs would be destroyed just by normal wear in a short amount of time because it is flexible and vulnerable. Sterling Silver was created as the jewelry standard because of the durability and the resistance to oxidation.

Argentium Silver: Argentium Silver is a higher grade silver than sterling silver. I will occasional make something in Argentium if requested instead of sterling silver. Using Argentium as a substitute will double the cost.

◆COATING◆ I coat all of my jewelry with either microcrystalline jewelers wax or lacquer to preserve the finish of the piece and to prevent "greening" of the skin. If you prefer I leave the coating off of anything you order, please contact me. I am happy to leave the surfaces uncoated upon request.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 3 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
▬▬◆▬◆ISSUES WITH YOUR ORDER?◆▬◆▬▬
► If you have any problems with your order, please kindly let me know before leaving a review and send me a message on Etsy so I can help you. I am more than happy to improve your experience. Satisfaction is of the utmost importance to me. YES, I do honor exchanges and returns within reason and within 30 days.

►If you have any issues or concerns please contact me to discuss resolution options. I will go above an beyond to try to create the best experience for you in my shop. I take great pride in the items that I make and want to make sure they all have a happy home. If you need to return for a refund, no problem, shoot me a message first so we can make arrangements.

▬▬RETURNS ◆ EXCHANGES ◆ CANCELLATIONS▬▬
YES, I do honor returns, exchanges, and cancellations. I want you to be satisfied.

▬▬RETURNS▬▬
I honor returns if returned within 30 days. I want you to be happy with the handmade item that I made for you. Please contact me on etsy to let me know of your desire to return your item. I will require that you ship the item back that you wish to exchange in a well taped structured package and purchase tracking so that it can be successfully and safely delivered to my studio. Once the item is received back to my studio, I will issue a refund.

Please note you are liable for lost attempted returns, and in order to issue a refund, I do require the item to be safely received back at my studio first. Please add tracking and insurance as proof of your shipment and make sure it is packed well with plenty of tape and reinforcement in the package before you ship it to my studio.

Refunds available minus all shipping costs only after receipt of the returned item to my studio with tracking. Damages due to wear or negligence will not be refunded, although I do offer my repair services free of charge as long as you pay for the shipping. If you had an accident with something, I am happy to help.

▬▬EXCHANGES▬▬
Please contact me before I ship your item if you are unsure about your size for any items requiring correct sizing so that I can hopefully assist you in picking a good fit. If you have mistakenly ordered the incorrect size or want to exchange for another item of equal value, please understand that you will need to cover the shipping costs to and from my studio. Please contact me before arranging to ship something back for an exchange. I will require that you ship the item back that you wish to exchange in a well taped structured package and purchase tracking so that it can be successfully and safely delivered to my studio. Once I receive the item back to my studio and we have agreed upon the item to be sent back out, you will receive new shipment info with tracking. In some cases, additional production time may be required for the new item to be created.

▬▬CANCELLATIONS▬▬
If you require a cancellation, please contact me to cancel your order as soon as possible. If you choose to cancel after your order has already shipped, I must receive my handmade item back to my studio first (please ship back to me with tracking and in a structured well-taped package) before I will issue a cancellation and refund. If cancellation is requested before I ship, I can accommodate a cancellation and refund immediately, please just message me.
Payment
▬▬ ◆PAYMENT◆ ▬▬▬▬
PAYPAL and MAJOR CREDIT CARDS
► I ship to your ETSY address. Please check to make sure your shipping address is correct.
Shipping
▬▬ ◆REQUIRED PRODUCTION TIME◆ ▬▬▬▬
► Can be up to 2-3 weeks per 'made to order' item before shipment. The ship by date generated by Etsy on the invoice is an estimate. I do my best to meet this ship by date or ship before it. 'Ready to Ship' items (marked as such within the listing) are ready to ship next business day. I have a 'Ready to Ship' section in my shop.

►My production time estimates are based on my current volume of orders and currently are 2-3 weeks before shipment, unless otherwise specified in listing or discussed in advance before purchase. If you have a question about whether production is required before shipment, please ask.

►If you can't wait the required amount of time it takes for me to make my 'made to order' designs, check out what is available in my 'Ready to Ship' section in my shop. Those items are shipped out next business day.
http://www.etsy.com/shop/JamieSpinello?section_id=14624658

▬▬ ◆WHEN WILL YOUR ORDER SHIP?◆ ▬▬▬
The estimated shipping date can be found on your order page. This is given only as an estimate. Most items are 'made to order' and require production time for me to make the item before shipment, which is currently ► 2-3 weeks per item ordered◄. I do have a 'ready to ship' section in my shop and those items ship out next business day. All other items require time for me to make them by hand.

Need help finding your order page? Find what you ordered from me here with your estimated "ship by date": https://www.etsy.com/your/purchases

During holiday season, it is possible that transit time can be longer. Every order has a tracking number for you to check in on your estimated delivery after shipment through your invoice (remember to click through the blue tracking link on the invoice and make sure USPS info matches Etsy's). Usually it takes about 2-4 days within US and 2-3 weeks for International packages. However, it is possible that it can take longer because these time frames are only given as estimates by the US Postal Service. Thank you.

► I ship to your ETSY address. Please check to make sure your shipping address is correct.

►If you need to double check your address you have on your Etsy acct to make sure it is up to date, you can find your shipping info here:
https://www.etsy.com/your/account/addresses

►If you have a deadline please convo me BEFORE ordering, so I can let you know if your expectations can be met and what I can realistically offer in the way of turnaround times. If you don't read my policies, fail to note the ship by date on your invoice, and have not read any of my production requirements placed all over my shop, please contact me so I can issue you a refund. I don't want unrealistic expectations to cause dissatisfaction.

▬▬▬▬▬◆MULT-ITEM ORDERS ◆▬▬▬▬▬▬
►MULTI-ITEM orders will take longer for me to make .... 3 items can = over 4 wks....4 items = over 6 wks etc etc...I do try to get items out faster if possible, but I need this production "estimate" as a buffer zone. Many items take days to make with all torching and soldering processes chemical and otherwise involved. If you ordered without looking at the production time required in the listing or can not wait the allotted time for your order, please contact me to arrange a refund and cancellation. I'm human, I try to make things as fast as possible. If unsure, msg me.

▬▬▬▬ ◆GENERAL SHIPPING◆▬▬▬▬▬▬▬
"Standard shipping" for my shop is ◆ PRIORITY USPS shipping for US orders and ◆"First Class USPS" for all international orders (with option to upgrade to priority). I ship priority USPS domestic with tracking which is ~usually~ guaranteed 2-4 days from shipment date AFTER production. Every order has a tracking number for you to check in on your estimated delivery after shipment through your invoice (remember to click through the blue tracking link on the invoice and make sure USPS info matches Etsy's). Usually it takes about 2-4 days within US and 2-3 weeks for International packages. However, it is possible that it can take longer because these time frames are only given as estimates by the US Postal Service.

▬▬▬◆ RUSH ORDER ◆ EXPRESS DELIVERY◆▬▬
If you have ordered a 'made to order' item that required 2-3 weeks for production and you need it by a certain date, I may be able to offer to upgrade your shipping to express mail for an extra fee and rush your order. Please understand that it is not possible for me to offer rushed requests and express shipping all the time and for all items. I will accommodate if possible but we must discuss this first.

▬▬◆▬◆INTERNATIONAL BUYERS◆▬◆▬▬
I am slowly eliminating the ability for international orders to be placed on Etsy. It has become a problem with international customers purchasing without an understanding of how long it takes to actually receive overseas deliveries and unfortunatley too many customers do not understand customs fees might need to be collected before delivery. It's a headache that I am not willing to deal with anymore and seems to be prolific on Etsy. I still allow international purchases through my official website: www.JamieSpinello.com


►►►►PLEASE NOTE ►INTERNATIONAL BUYERS and IMPORT TAXES / CUSTOMS FEES:
Please Be Aware That YOUR Country May Charge You Customs Fees On Your Purchase, which is a form of an "import tax" that your country charges you separate from what you pay to purchase an item from me. I have no control over these fees, and do not know how much they will be, and I Am Not Responsible For Them. If you are not prepared to legally pay your own import taxes your country charges you and wait the appropriate amount of time for an international delivery, please avoid ordering from my shop. Orders will NOT be marked as a gift. All orders are marked automatically as MERCHANDISE on Etsy, and can not be changed. It is illegal to lie on customs forms and I will not honor those requests. The "mark as gift" option on Etsy is to indicate that you request extra packaging because you purcahsed merchandise and are giving it as a gift, not that you request for your customs form to be marked as a gift. First Class International mail usually arrives in 2 weeks but sometimes it takes a month or longer to arrive depending on the time of year and your location.

▬▬▬▬▬▬ ◆SOCIAL MEDIA◆▬▬▬▬▬▬▬▬
Links for behind the scene pics, discounts, giveaways and shop updates.
Instagram: @JamieSpinello
Facebook: https://www.facebook.com/JamieSpinelloDesigns
Additional policies and FAQs
►All orders begin processing on the following business day after receipt of payment, unless discussed with me prior to ordering.

►All items are handmade and most are made to order~meaning the prototype is pictured and your one of a kind custom piece is made especially for you based on my initial design. Production usually takes 2-18 business days depending on if the design you choose is currently in stock and how many items you order.

►Some items can ship out next day, but please message me to find out if the desired item is eligible for next day shipping or look in the listing to see if it is listed as being "ready to ship".

More information

Last updated on Aug 18, 2019
Frequently asked questions
When will my order ship?

MADE TO ORDER ITEMS: Most of my items require approximately 2-3+ weeks for production by hand before shipment and are made to order. Production requirements for my pieces vary from design to design, because of different processes involved. The estimated time required before shipment can be found under the "shipping & polices" tab and on the invoice after purchase.

READY TO SHIP ITEMS:
If an item states it is "READY TO SHIP", it will be shipped in 1-3 business days.

MULTIPLE ITEMS IN ORDER: Orders containing more than one item may take longer than the estimate on your order invoice. I encourage customers to contact me with questions if they are hoping to meet a deadline for gift giving or receipt. Please contact me with any concerns!

Care instructions

For all of my items it is a good idea to avoid harsh cleaning chemicals and or extended periods of submersion in water. Most metals oxidize and react to being exposed to acids in household cleaners, shampoos, and even face wash. To prolong the life of your jewelry, I suggest that you keep your pieces in a dry place (hanging up if a necklace) and to avoid over exposure to water and chemicals.

Where will my purchase ship from?

All of my work ships from my studio in Austin, Tx.

How are your items made?

I use a wide array of processes for creating my work. All of my pieces are made in my studio. I forge, solder, fabricate, cast, carve, etch, and weld everything myself in my studio in Austin, Tx. I do not outsource, when you buy from me, you buy my original real hand made work made in my studio.

Custom and Personalized Requests

I rarely accept custom requests anymore because I don't have the extra time between all of my projects. I do still generally accept minor changes to my designs, but these requests are accepted at my discretion and time willing, so please message me first so we can get started. Thank you.

Returns and Exchanges

If you have any problems with your order, please kindly let me know your concern before leaving a review by sending me a message on Etsy. I am happy to help you. I require all returns and exchanges be initiated first by discussing it with me via Etsy, before you ship back to me. All return and exchange shipments must be packaged well with reinforcement and shipped with tracking for safe arrival back to my studio. Satisfaction is of the utmost important to me when it comes to the enjoyment of my handmade pieces, so I honor exchanges and returns within reason and within 30 days. If you have any questions, please message me.

Evolution of my Designs over the years

I am happy to share the evolution of my work over the years. You can take a peek at some of the first designs I sold on Etsy by checking out my reviews which go all the way back to 2009:
.
.
.
https://www.etsy.com/shop/JamieSpinello/reviews?page=1000