JamiesCakePops

Jamie's Cake Pops

Northfield, Ohio · 999 Sales

JamiesCakePops

Jamie's Cake Pops

Northfield, Ohio 999 Sales On Etsy since 2012

4.5 out of 5 stars
(287)

JamiesCakePops is taking a short break

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Note from shop owner I am taking a short break from taking orders since I am currently booked up through September! I am accepting future orders! Contact me and we can set up your order! Also if we have already discussed a future order please message me so we can possibly set it up!
Thanks
Jamie

Note from shop owner

Last updated on May 27, 2018

I am taking a short break from taking orders since I am currently booked up through September! I am accepting future orders! Contact me and we can set up your order! Also if we have already discussed a future order please message me so we can possibly set it up!
Thanks
Jamie

Jamie Paul

Contact shop owner

Jamie Paul

Reviews

Average item review
4.5 out of 5 stars
(287)
Emily Alice

Emily Alice on Feb 27, 2018

1 out of 5 stars

Shop owner failed to deliver cake pops in time for event as promised in writing. She refused to refund the order. Very unethical business practices.

Jamie

Jamie responded on Mar 12, 2018

Thanks for taking the time to leave a review, but as we discussed it was out of my control that the USPS delayed your order. You were also refunded for part of your order.

Emily Alice

Emily Alice on Feb 27, 2018

1 out of 5 stars

Business failed to deliver cake pops in time for the birthday party. Business refused to refund the order. I would never recommend this company.

Jamie

Jamie responded on Mar 12, 2018

Thanks for taking the time to leave a review, but as we discussed it was out of my control that the USPS delayed your order. You were also refunded for part of your order.

Emily Alice

Emily Alice on Feb 27, 2018

1 out of 5 stars

Terrible experience with this company. I would never recommend using her. Shop owner is misleading, rude and unethical; she expressly guaranteed in writing an order would be delivered two days before a birthday party and, despite ordering the cake pops over one month in advance, the cake pops arrived 3 business days after promised and missed the birthday party. Seller refused to refund the monies trying to place blame on USPS when the seller did not appropriately ship the items. She was asked point blank if the items would make it in time for the party. She actually profited on goods that were not delivered—she kept money from a parent who didnt have the cake pops to serve at the her child’s party because of this seller’s incompetence and misrepresentations. There are many wonderful business owners on Etsy... this is not one.

Jamie

Jamie responded on Mar 12, 2018

Thanks for taking the time to leave a review, but as we discussed it was out of my control that the USPS delayed your order. You were also refunded for part of your order.

View all 287 reviews

About

Around the web

Shop members

  • Jamie Paul

    Owner, Creator, Designer

Shop policies

Last updated on September 29, 2016
Welcome to Jamie's Cake Pops! I will make any custom pop you need for any birthday party, wedding, shower, or any other special occasion!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Unfortunately we do not offer refunds on any perishable items. We can not be responsible for damaged goods. However, we want each and every customer to be satisfied, so please let us know if you have any issues.
Payment
Please place your order at least 2-3 weeks in advance to allow time for creating the best pops and for shipping them out in a timley matter. Thank you for looking!
Shipping
Cake pops are fragile and I pack with extreme care. I will do everything I can on my end to make sure your package is well-protected, but I am limited by the weather and package handlers. I cannot be responsible for damaged goods or delays. Lots of time, effort and expense have gone into the production and packaging of all orders. All of my cake pops are made to order and shipped flat rate shipping via USPS Priority mail or UPS Ground.

*IMPORTANT* Please be sure to write the required deliver by date in the notes section of your order.

**During the warm months of May - October I recommend purchasing an Insulated Shipping liner with gel ice pack from my shop.

Orders are shipped via USPS Priority Mail, which is generally delivered in 2-3 days, but is NOT GUARANTEED. For guaranteed delivery you must upgrade to Express shipping. Please contact me for an express quote!
Additional policies and FAQs
I cannot be held responsible for damaged goods. Lots of time, effort and expense have gone into the production of making your cake pops and packaging them! I do not refund any damaged or delayed shipments due to USPS or UPS. I ship USPS priority mail 2-3 day. Only thing USPS will guarantee is expedited shipping if some would go wrong!

If not advised of any allergies upon placing your order please note that our cake pops could contain milk, coconut oil, red dye, soybean, wheat, eggs, and/or nuts.