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patty on Apr 15, 2024
4 out of 5 starsIt took a month to receive my order from CA and i live in Az. No communication from the seller letting me know it would take a month to receive.
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Teri on Apr 13, 2024
1 out of 5 starsI still haven't received (it has been a month since ordered), and have not gotten any response from the seller. I live in the same state, not having delayed shipping was one of the reasons I ordered from this seller
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oliverfinearts on Mar 5, 2024
5 out of 5 starsWow this seller and her work and craftsmanship is superb. So glad I bought 3 items from her. Will buy again. Thank you so much. Excellent customer service.
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oliverfinearts on Mar 5, 2024
5 out of 5 starsWow this seller and her work and craftsmanship is superb. So glad I bought 3 items from her. Will buy again. Thank you so much. Excellent customer service.
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schinskyic on Feb 20, 2024
1 out of 5 starsYet another BUYER BEWARE review. This seller does not know how to run a business. I ordered this on January 13th and NEEDED it in time for Valentine’s Day. Estimated arrival was 1/31-2/8. After two weeks of no updates, I figured I would check in. Trust - as an artist who runs my own business, I led with kindness & empathy! FOUR MESSAGES AND AN EMAIL later, I finally got a reply, only when I warned I would take action with Etsy. Shipping label was created on 1/31 & DID NOT MOVE until 2/13 after yet another warning to take this issue to Etsy. I got my order today, 2/20. SO MANY EXCUSES from the seller & NO ACTION to make it right. Would not recommend this shop to artists unless you have expendable time & money!
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schinskyic on Feb 20, 2024
1 out of 5 starsYet another BUYER BEWARE review. This seller does not know how to run a business. I ordered this on January 13th and NEEDED it in time for Valentine’s Day. Estimated arrival was 1/31-2/8. After two weeks of no updates, I figured I would check in. Trust - as an artist who runs my own business, I led with kindness & empathy! FOUR MESSAGES AND AN EMAIL later, I finally got a reply, only when I warned I would take action with Etsy. Shipping label was created on 1/31 & DID NOT MOVE until 2/13 after yet another warning to take this issue to Etsy. I got my order today, 2/20. SO MANY EXCUSES from the seller & NO ACTION to make it right. Would not recommend this shop to artists unless you have expendable time & money!
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schinskyic on Feb 20, 2024
1 out of 5 starsYet another BUYER BEWARE review. This seller does not know how to run a business. I ordered this on January 13th and NEEDED it in time for Valentine’s Day. Estimated arrival was 1/31-2/8. After two weeks of no updates, I figured I would check in. Trust - as an artist who runs my own business, I led with kindness & empathy! FOUR MESSAGES AND AN EMAIL later, I finally got a reply, only when I warned I would take action with Etsy. Shipping label was created on 1/31 & DID NOT MOVE until 2/13 after yet another warning to take this issue to Etsy. I got my order today, 2/20. SO MANY EXCUSES from the seller & NO ACTION to make it right. Would not recommend this shop to artists unless you have expendable time & money!
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Cat on Feb 18, 2024
5 out of 5 starsThe cords had some delays in the post office but the seller was very responsive and I soon got my items.
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Doctoresse on Feb 2, 2024
5 out of 5 starsThank you seller.Beautiful colors and ribbon
Heidi responded on Mar 22, 2024
Thank you for the review!
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Doctoresse on Feb 2, 2024
5 out of 5 starsThank you seller.This ribbon is so beautiful
Heidi responded on Mar 22, 2024
Thank you for the review!
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birdandstar on Feb 1, 2024
1 out of 5 starsSeller left order hanging for more than 25 days. No resolution and no communication at day 30.
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Chelsey on Jan 24, 2024
1 out of 5 starsOrder item in December STILL have not received item and says item is still sitting in California. Just want Mt money back. Awful service.
Heidi responded on Jan 25, 2024
This order was deliverered in November. It should have been around the 20-22dnd. I can check with the post office and Etsy tomorrow. Thank you
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ri on Jan 21, 2024
1 out of 5 starsHonestly disappointed in the utter lack of communication and customer service. Would love to continue supporting this shop because the product is beautiful but my last order got cancelled without any explanation. Not to mention the first order took over a month to be marked shipped. Zero response from seller when messaging them. I would have appreciated any amount of notice or communication.
Heidi responded on Jan 25, 2024
This order delivered in the beginning of December (12/11_. I don't have a message about this order. I will contact the postal carrier tommorrow. I contacted Etsy for help.