JandPWoodProducts
JandPWoodProducts
J and P Wood Products Personalized Name Puzzles30521 Sales On Etsy since 2009
Announcement Our puzzles and stools with mixed case letters are early childhood and kindergarten teacher approved. The quality shown in our pictures is the same standard always used to craft new orders.
Announcement
Our puzzles and stools with mixed case letters are early childhood and kindergarten teacher approved. The quality shown in our pictures is the same standard always used to craft new orders.
Reviews
Stacey Loureiro on Jun 18, 2018
Puzzles were better than expected. They are very sturdy and great quality. My little ones love them 😃
About
Teachers Love Our Puzzles!!
" I am a Kindergarten teacher and I wish that every child would get this for a gift at their second birthday!" Jan. 2016
"On another note, as a teacher, I love that you offer a lower case option and an appropriate font for little ones as they learn to recognize the letters in their name! Kindly, Kristen" Nov. 2015
" I am a Kindergarten teacher and I love your font and the lower case letters." Sept. 2015
"I have purchased name puzzles from you in the past for my niece and three nephews. They are the best name puzzles I have ever seen, and I looked long and hard before finding your shop. As a former Kindergarten teacher, I am particularly impressed that you offer name puzzles in mixed case letters, since most other puzzle places I found only offer names in all-capitals. I appreciate that you offer an alternative, and that you also have the option to do first, middle, and last names, which is exactly what I wanted." Mar. 2015
"I am a teacher and am so happy to see you make the names with uppercase and lowercase letters as well as the way the letters are formed ('a' in particular)." Nov. 2013
Shop members
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Phyllis
Owner
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Mindy
Customer Service
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John
Assistant
Shop policies
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Payment
Etsy
Shipping
NO LOCAL PICKUPS
ADDRESS CHANGES
Etsy and PayPal require we ship only to the address on the invoice.
See; https://www.etsy.com/help/article/5936? for more information.
DOMESTIC SHIPPING
We use USPS First Class, USPS Priority, and FedEx Ground for shipping. Please keep in mind that once an order has been shipped it is no longer in our hands. J and P Wood Products cannot control shipping times and can only go by the estimated delivery times given by USPS or FedEx. It is up to the recipient to provide a safe, secure place for delivery. This may mean you need to have the Post Office or FedEx hold your parcels so you can personally pick them up.. If tracking shows your order has been delivered and you did not receive it, it is up to you to contact your local Post Office or FedEx about this. We can offer come guidance but we are not responsible for locating your order.
INTERNATIONAL SHIPPING
All international orders are sent as eCommerce via USPS First Class Mail or for parcels 4 or more lbs., USPS International Priority. International Parcels are not insured for damage or non-delivery. If you want your order to be insured please contact us for the additional cost of insurance. USPS advertises international delivery as 1-2 weeks. Our experience is, it occasionally will take much longer. The recipient is responsible for any brokerage fees, duties, taxes, etc. It is up to the recipient to provide a safe, secure place for delivery. This may mean you need to have the carrier hold your parcels so you can personally pick them up.. If tracking shows your order has been delivered and you did not receive it, it is up to you to contact your local carrier about this. We can offer come guidance but we are not responsible for locating your order.
Additional policies and FAQs
We make puzzles with mixed case letters and All Capital Letters. Make sure you are purchasing from the correct listing. Your order will be made according to the listing you purchased from. If you purchase from a mixed case listing your order will be made in mixed case letters even if you key the name in all caps in the note box.
No refunds on personalized items. We will take care of our spelling errors or if we sent the wrong item. Customer is responsible for their spelling errors.
More information
Frequently asked questions
Where do I put the name and gift note?
Please put names in the shopping cart note box for all personalized items. If ordering multiple items please note color for each. Gift notes should also go in the note box. We send a "gift packing slip" (no prices) with every order. If you included a gift note it will be highlight on the packing slip.
How big are the puzzles?
The size for each item is in the "Item Details" in each listing.
Care instructions
Puzzles and stools are not intended for use in wet locations. ie. Pieces should not be used for teething. Stools, if used in a bathroom, feet need to be dry. Finish is moisture resistant, but not waterproof.
Gift wrapping and packaging
We do not gift wrap, but will include a gift note. Gift notes should be included with the name for the puzzle or stool, in the shopping cart note box. (Our experience is PayPal gift notes do not work with etsy.) All puzzles and stools are shrink wrapped.
Wholesale availability
We do not wholesale.
May I add a shape to a single name puzzle?
We do not add shapes to single name puzzles. During the "slow" part of the year we make common names for the busy Holiday Seasons. If we put shapes on single name puzzles it would be impossible to build inventory that would cover all the options. Two and Three name puzzles are all custom, so we do add shapes to those.
What is your "Processing Time?"
Whatever you want to call it, "Turn Around Time", "Ready to Ship Time", "Production Time", or Processing Time", varies with the time of year and does NOT include the time it takes the shipper to get the order from us to you. The current time for each item is shown under "Shipping and Policies" in each listing.
What is your refund Policy
No refunds on personalized items. We will take care of our spelling errors or if we sent the wrong item. Customer is responsible for their spelling errors.
Ready to ship time is clearly posted in all our listings under the Shipping and Policies tab. It is also posted in your shopping cart when you add items to your cart.
Can my order be "rushed"
I'm sorry, at this time we are unable to "rush" an order.
What am I agreeing to when I make a purchase from etsy?
www.etsy.com/legal/buyers/?ref=list