JandPWoodProducts

J and P Wood Products Personalized Name Puzzles

Swartz Creek, Michigan 35844 Sales On Etsy since 2009

5 out of 5 stars (5339)

JandPWoodProducts

J and P Wood Products Personalized Name Puzzles

Swartz Creek, Michigan | 35844 Sales

5 out of 5 stars (5339)

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35844 Sales
5193 Admirers
 

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J and P

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J and P

Announcement    Our puzzles and stools with mixed case letters are early childhood and kindergarten teacher approved. The quality shown in our pictures is the same standard always used to craft new orders.

Announcement

Last updated on Nov 28, 2017

Our puzzles and stools with mixed case letters are early childhood and kindergarten teacher approved. The quality shown in our pictures is the same standard always used to craft new orders.

Reviews

Average item review
5 out of 5 stars
(5339)
See reviews that mention:
quality 1046 shipping 737 customer service 332

About JandPWoodProducts

Sales 35,844
On Etsy since 2009

Teachers Love Our Puzzles!!

" I am a Kindergarten teacher and I wish that every child would get this for a gift at their second birthday!" Jan. 2016

"On another note, as a teacher, I love that you offer a lower case option and an appropriate font for little ones as they learn to recognize the letters in their name! Kindly, Kristen" Nov. 2015

" I am a Kindergarten teacher and I love your font and the lower case letters." Sept. 2015

"I have purchased name puzzles from you in the past for my niece and three nephews. They are the best name puzzles I have ever seen, and I looked long and hard before finding your shop. As a former Kindergarten teacher, I am particularly impressed that you offer name puzzles in mixed case letters, since most other puzzle places I found only offer names in all-capitals. I appreciate that you offer an alternative, and that you also have the option to do first, middle, and last names, which is exactly what I wanted." Mar. 2015

"I am a teacher and am so happy to see you make the names with uppercase and lowercase letters as well as the way the letters are formed ('a' in particular)." Nov. 2013

Shop members

  • Phyllis

    Owner

  • Mindy

    Customer Service

  • John

    Assistant

Shop policies

Last updated on September 29, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
We will take care of our spelling errors or if we sent the wrong item. Customer is responsible for their spelling errors.
Payment
PayPal
Etsy
Shipping
To see the total price with shipping you can add items to your cart to see the price. If you decide not to purchase the items in your cart, you can delete them.

NO LOCAL PICKUPS

ADDRESS CHANGES

Etsy and PayPal require we ship only to the address on the invoice.
See; https://www.etsy.com/help/article/5936? for more information.

DOMESTIC SHIPPING

Make sure the shipping address you provide is USPS verified. USPS has returned to us an unusually high number of orders due to customers providing addresses that are wrong or not complete. Orders returned, by USPS or FedEx, for any reason (No Such Address, Refused, Unable to Forward, etc.) will require payment to cover the cost of shipping a second time and repackaging if necessary. $5.00 will be added as an administration fee. We will bill this amount with an online invoice and it will have to be paid before an order ships a second time.

We use USPS First Class, USPS Priority, and FedEx Ground for shipping. Please keep in mind that once an order has been shipped it is no longer in our hands. J and P Wood Products cannot control shipping times and can only go by the estimated delivery times given by USPS or FedEx. It is up to the recipient to provide a safe, secure place for delivery. This may mean you need to have the Post Office or FedEx hold your parcels so you can personally pick them up.. If tracking shows your order has been delivered and you did not receive it, it is up to you to contact your local Post Office or FedEx about this. We can offer come guidance but we are not responsible for locating your order.

INTERNATIONAL SHIPPING

All international orders are sent as eCommerce via USPS First Class Mail or for parcels 4 or more lbs., USPS International Priority. International Parcels are not insured for damage or non-delivery. If you want your order to be insured please contact us for the additional cost of insurance. USPS advertises international delivery as 1-2 weeks. Our experience is, it occasionally will take much longer. The recipient is responsible for any brokerage fees, duties, taxes, etc. It is up to the recipient to provide a safe, secure place for delivery. This may mean you need to have the carrier hold your parcels so you can personally pick them up.. If tracking shows your order has been delivered and you did not receive it, it is up to you to contact your local carrier about this. We can offer come guidance but we are not responsible for locating your order.
Additional policies and FAQs
Ready to ship time is is available in every listing and does not include delivery time. Domestic shipping normally takes an additional 2 - 5 business days.

We make puzzles with mixed case letters and All Capital Letters. Make sure you are purchasing from the correct listing. Your order will be made according to the listing you purchased from. If you purchase from a mixed case listing your order will be made in mixed case letters even if you key the name in all caps in the note box.

No refunds on personalized items. We will take care of our spelling errors or if we sent the wrong item. Customer is responsible for their spelling errors.

More information

Last updated on Sep 29, 2019
Frequently asked questions
Where do I put the name and gift note?

Please put names in the shopping cart note box for all personalized items. If ordering multiple items please note color for each. Gift notes should also go in the note box. We send a "gift packing slip" (no prices) with every order. If you included a gift note it will be highlight on the packing slip.

How big are the puzzles?

The size for each item is in the "Item Details" in each listing.

Care instructions

Puzzles and stools are not intended for use in wet locations. ie. Pieces should not be used for teething. Stools, if used in a bathroom, feet need to be dry. Finish is moisture resistant, but not waterproof.

Gift wrapping and packaging

We do not gift wrap, but will include a gift note. Gift notes should be included with the name for the puzzle or stool, in the shopping cart note box. (Our experience is PayPal gift notes do not work with etsy.) All puzzles and stools are shrink wrapped.

Wholesale availability

We do not wholesale.

May I add a shape to a single name puzzle?

We do not add shapes to single name puzzles. During the "slow" part of the year we make common names for the busy Holiday Seasons. If we put shapes on single name puzzles it would be impossible to build inventory that would cover all the options. Two and Three name puzzles are all custom, so we do add shapes to those.

What is your "Processing Time?"

Whatever you want to call it, "Turn Around Time", "Ready to Ship Time", "Production Time", or Processing Time", varies with the time of year and does NOT include the time it takes the shipper to get the order from us to you. The current time for each item is shown under "Shipping and Policies" in each listing.

What is your refund Policy

No refunds on personalized items. We will take care of our spelling errors or if we sent the wrong item. Customer is responsible for their spelling errors.

Ready to ship time is clearly posted in all our listings under the Shipping and Policies tab. It is also posted in your shopping cart when you add items to your cart.

Can my order be "rushed"

I'm sorry, at this time we are unable to "rush" an order.

What am I agreeing to when I make a purchase from etsy?

www.etsy.com/legal/buyers/?ref=list