Anonymous on Mar 19, 2013
Great communication and perfect timing with delivery of my files . Thank you so much!
Anonymous on Mar 16, 2013
I love my logo ! nThank you Gemma :)
Anonymous on Mar 12, 2013
Thank you. The Design Assessment was just what I was looking for :-)
I am a graphic and web designer with a passion for creating. I have a wide and ever-growing selection of items and services on here that you can look at, mostly premade, but I also offer my services for any custom projects for any of the following services:
- Websites (including content managed, blogs, domain names, email addresses and hosting)
- Business card design
- Business stationery design
- Poster design
- Leaflet *& flyer design
- Etsy shop banners and Etsy store brands
My unique, boutique style of design really lends itself to female focused markets like fashion, photographers, beauty, anything crafty and handmade and kids products or services to name a few. I love what I do, and I want you to love it too.
Accepted payment methods
Payment due within 3 days of purchase. I require payment for all services before I start work on your project with the exception of website projects over $1000 where I require a $400 non-refundable deposit upfront and the rest in a suitable payment plan agreed by you before the website is made live.
For annual hosting and domain renewals, payment can be made by paypal. Outstanding hosting or domain renewal payments will result in your site being taken down.
All taxes are included in the costs.
If you require your items quickly, please let me know and I will do my best to accommodate this.
Refunds and Exchanges
Additional policies and FAQs
PRODUCTION SCHEDULE/DELIVERY OF PROJECT
The client will assume any shipping or insurance costs related to the project. Any alteration or deviation from the above specifications involving extra costs will be executed only upon approval with the client. Jane&Philbert shall not incur any liability or penalty for delays in the completion of the project due to actions or negligence of client, unusual transportation delays, unforeseen illness, or external forces beyond the control of the designer. If such event(s) occur, Jane&Philbert are entitled to extend the delivery dates as necessary to complete the project to the expected standard.
The client guarantees that any text, graphics, photos, designs, trademarks, or other artwork furnished to Jane&Philbert for inclusion in the project are owned by the client, or that the client has express permission from the rightful owner to use each of the elements.
Claims for defects, damages, and/or shortages must be made by the client in writing within a period of fifteen (15) days after completion of project. Failure to make such claim within the stated period shall constitute irrevocable acceptance and an admission that they fully comply with terms, conditions, and specifications.
PROOFING OF FINAL PROJECT
Jane&Philbert shall make every effort to ensure the final product is free of any grammatical and spelling errors, before giving the final product to the client. It is agreed that it is the client’s responsibility to ensure that there are no spelling or grammatical errors contained in the final product. It is agreed that Jane&Phlbert is not responsible or held liable for any errors contained in the final product after the final product has been committed to print or posted in view of the public.
In the event of cancellation of the project, ownership of all copyrights and the original artwork and disks shall be retained by Jane&Philbert, and a fee for work completed, based on the contract price and expenses already incurred shall be paid by the client.
All correspondence and documents provided will be treated as confidential between the client and Jane&Philbert, unless consent has been granted by both parties involved.
If you submit professional photographs to me for use on your website or in print media, you will also need to supply a signed release from the photographer allowing us to use the photographs in any designs I create for you.
If a client stops responding to email communication for a period of thirty (30) days during the design and development process, the project will be canceled without prior notice, any monies paid will be forfeited to Jane&Philbert and the contract will become null and void. Projects restarted after that time will be subject to the current availability of Jane&Philbert, and will be re-quoted based on current rates for the services remaining.
OWNERSHIP OF ARTWORK
Jane&Philbert retains copyright ownership of all original artwork or parts contained therein, whether preliminary or final, until payment has been received in full. Upon receipt of full payment for all services rendered, ownership of the coding and images created by Jane&Philbert are transferred to the client for use for the business the website design was created. Client does not receive the right to redistribute such graphics or code. Rights to photos, graphics, source code and software not owned by Jane&Phlbert are specifically not transferred to the client, and remain the property of their respective owners (stock photo, graphics, content management software, etc.) Jane&Philbert retains the right to use the completed project for the purpose of marketing materials and portfolio. Any preliminary designs not used for client’s project may be used by Jane&Philbert in future projects for other clients.
ITEMS NOT INCLUDED IN WEB DESIGN PACKAGES
Jane&Philbert will not include the following in any web design package apart from during testing and for client demonstration, but can provide details of recommended service providers who can fulfill these tasks:
~ Population of any text or image content outside of the aesthetic design including but not limited to blog posts, information pages
~ Adding products to an e-commerce shop
Jane&Philbert can include the following in web design packages at an hourly rate agreed with you:
~ Web hosting, domain names and email accounts (chargeable per year)
~ Aesthetic changes after the design stage
~ Aesthetic support or changes after the website is made live
~ Functional development aspects not initially requested.
SUBMITTING A PAYMENT FOR ANY OF MY SERVICES MEANS THAT YOU AGREE TO AND UNDERSTAND THESE POLICIES. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS REGARDING THE POLICIES ABOVE.
Gemma | Maker of elegant things at Jane&Philbert
gemma [!at] janeandphilbert.com