Quality Handcrafted Jewelry
JaniceMarie's Shop Policies
I'm proud of my original design pieces and I hope you will be pleased with your purchase. I strive to make the best quality product possible.
I accept PayPal. Credit Card can also be used through Paypal. (Select "PayPal" in the checkout. You are able to process your credit card through PayPal without having an account)
I will mail your purchase within 5 business days after payment is complete. All items are carefully packaged in padded envelopes and are protected with bubble wrap or foam so they won't get damaged during shipping. They are sent First Class mail with a tracking number. All these are included in the shipping fee.
If you need your item quickly and would like Priority mail, contact me prior to your purchase so I can adjust the shipping. Priority mail is an additional $5.00.
If you pay by Paypal, your package will be shipped to the address you have listed there. Please confirm that it is correct.
Refunds and Exchanges
If you are not completely satisfied with your jewelry, please contact me within 3 days of receiving it to discuss a return. A full refund, less shipping and a 10% restocking fee will be issued upon arrival of the item in its original condition. No refunds on custom orders or changes to the original listing. No refunds for items claimed not to be received when tracking shows delivered.
It is strongly recommended that return items are sent with a delivery confirmation. We can't be held responsible for items that are lost in transit ..
Additional Policies and FAQs
If you choose to return your purchase to have something changed about it (for example, shortened or lengthened), shipping charges will apply for the return of the item to you. There is a $5 charge to remake bracelets and earrings or to shorten or lengthen necklaces and backdrops. For double or triple strand items, the charge is $10. Please contact me first to discuss the changes you want.
Each item is made with sterling silver components and Swarovski crystals and pearls to ensure the finest quality.
Last Updated January 27, 2015