JannaWerner

... Papiersalat

Oldenburg, Germany

Announcement    Welcome to my shop! Here you'll find scrapbooking, Mixed Media, art journaling, card, DIY decoration and gift wrapping online classes as well as PDF instructions.

For more of my work please visit http://jannawerner.de

Announcement

Welcome to my shop! Here you'll find scrapbooking, Mixed Media, art journaling, card, DIY decoration and gift wrapping online classes as well as PDF instructions.

For more of my work please visit http://jannawerner.de

Items

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Janna Werner

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Janna Werner

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About JannaWerner

Sales 87
On Etsy since 2013

Shop members

  • Janna Werner

    Inhaber

    Did you know that I offer free videos on YouTube? Stop by and get started right away! tinyurl.com/szuct63

Shop policies

Last updated on May 9, 2022
Welcome to my Etsy shop where I sell scrapbooking and mixed media PDF tutorials and online workshops. You can also find me at www.jannawerner.de.

Thanks for stopping by
Janna
xo

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Payment

International:
* PayPal only.
* Vat-exempt.

Shipping

* PDF tutorials will be send within 48 hours via We Transfer.
* Access to the online classes will be send within 48 hours as well

Additional policies and FAQs

If you have questions, feel free to contact me at any time.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or related websites and services.

This Privacy Policy does not apply to the practices of third parties that are not owned and controlled by me, including Etsy, or any third-party services you access through Etsy. To learn more about Etsy's privacy practices, see Etsy's Privacy Policy.

1. What personal data is collected
In order for me to process your order, you must provide me with certain information (for which you have authorized Etsy to provide it to me). This includes your name, email address, mailing address, payment information, and details of the product you order. You also have the option to provide me with further personal information if you contact me directly.

2. Why I need your information and how I use it
I refer to a number of legal bases to collect, use and share your information. Specifically:
to the extent I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
if you have given your express consent (which you can revoke at any time), for example by subscribing to my newsletter distribution list;
if it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases due to tax legislation; and
to the extent necessary for the purposes of my legitimate interests – unless these legitimate interests are overridden by your rights or interests – such as 1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and 2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Use.

3. Disclosure and Disclosure of Information
Customer data is important to my business. I only disclose your personal data for certain reasons and in very specific circumstances, as follows:
Etsy: I share information with Etsy as needed to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Service Providers: I hire certain trusted third-party service providers to perform tasks and provide services for my store, such as parcel services. I pass on your personal data to these third parties, but only to the extent that it is necessary for the performance of these services.
Compliance with laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is appropriate and necessary to: a) respond to legal process or regulatory requirements; b) enforce my contracts, terms and policies; c) prevent, investigate and remedy fraud and other illegal activities, security or technical problems or d) protect the rights, property and safety of my customers or other persons.

4. Data retention
I will only retain your personal information for as long as necessary to provide you with my services and as described in my Privacy Policy. However, it is possible that I may need to retain this information in order to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 4 years.

5. Transfer of personal data to countries outside the EU
I may store and process your information through third-party hosting services in the U.S. and other countries. Therefore, I may transfer your personal data to countries whose data protection and regulatory monitoring laws differ from the relevant laws in your country. If I am expected to transfer information about you to countries outside the EU, I rely on the EU-US Privacy Shield as the legal basis for the transfer, as Google Cloud is certified under the EU-US Privacy Shield.

6. Your rights
If you reside in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply in general and others only in certain cases. These rights are described below:
Access: You may have the right to access and obtain a copy of the personal data I hold about you by writing to me using the contact information below.
Modification, restriction, deletion: You may also have the right to change your personal data, to restrict my use of this data or to delete it. With the exception of exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
Objection: You can object to this, 1. that I process some of your data with regard to my legitimate interests and 2. that you receive marketing messages from me after you have previously expressly consented to this. In such cases, I will delete your personal data unless I can prove convincing legitimate reasons for its further use or it is necessary for legal reasons.
Complaint: If you reside in the EU and wish to raise concerns about my use of your data, without prejudice to any other rights you may have, you are entitled to contact your local data protection authority with these concerns.
How to contact me

For the purposes of the EU General Data Protection Regulation, I, Janna Werner, am the data controller of your personal data. If you have any questions or concerns, you can contact me at hallo [!at] jannawerner.de.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
 
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr