JansSilk

Jan's Silk

0 Sales

JansSilk

Jan's Silk

0 Sales On Etsy since 2012

Shop owner

Jan

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Jan

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Jan

Shop policies

Last updated on August 10, 2012
Welcome to Jan's Silk. I say silk because it is one of my favorite things to work with, whether dyeing it or making a necklace from it or making silk lace.

I see a vision of what a color of yarn might look like or a dyed silk pod and I follow and work on that vision until I make something that satisfies me.

I love to create beautiful things that enhance my life as I make them and also enhances the lives of the people who choose my work.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I use Paypal.
Shipping
Please ensure your contact information at Paypal is correct, as that is the address I will use.

I ship within two business days of receiving payment. I ship "small packet air" to the US. Insurance and tracking are not included, however if you want insurance you can have it -- let me know when you place your order -- but it will add a few dollars to the shipping charge.

Shipping does not include tracking. If you would like tracking, let me know and I will find out the cost -- it depends on the size of the parcel and where you live. It is generally substantially more than the price I list.

Please note that shipping times are estimated at 6-13 days, not including the day of mailing, weekends, or statutory holidays, but it's not unusual for it to take 21 days.
Refunds and Exchanges
I want you to be happy with your purchase from Jan's Silk. If for any reason you're not, please convo me and I'll try to work something out. Please contact me before leaving negative feedback.

I am happy to supply refunds for purchases minus shipping costs within ten days of purchase. Please contact me before returning any items. They must be undamaged and unused.

It's hard for me to be responsible for what happens to shipments once they are put in the mail, especially if you do not request insurance; however, if something goes missing PLEASE convo me. Please note Canada Post estimates shipping to Canadian and US destinations to take 6-13 business days (see Shipping Policy, above), but 21 days is not unusual.

If something is damaged en route, please convo me as well and we'll try to work something out. I'm an Etsy buyer as well as an Etsy seller, and while I do realize there are some risks involved in distance buying/selling, it is a two-sided transaction and I believe in trying to work things out!
Additional policies and FAQs
Washing instructions - Individual items should include washing instructions, but knit pieces should be washed cold and laid flat to dry on a towel. Shibori should be dry cleaned only.