Announcement I mainly handle Japanese beautiful wrapping cloth "Furoshiki" and hand towel "Tenugui".
I mainly handle Japanese beautiful wrapping cloth "Furoshiki" and hand towel "Tenugui".
Accepted payment methods
All buyers are responsible for shipping costs & handling costs. Shipping is by Japan Post Airmail, (as small packet).
It takes about 7-14 days to arrive in case of Airmail (US and worldwide destinations), however I cannot guarantee it.
Airmail shipping fee is reasonable but non-traceable.
Expedited shipping such as EMS (with insurance, tracking number) is available at an extra cost. Email for an estimate.
The item might be opened or collected at your national tax barrier.
Moreover, the item might be taxed at your national tax barrier. I cannot take the responsibility for such cases. Please check your country's laws before purchase.
Shipping to APO/FPO Addresses
Please note that expedited shipping (EMS) parcels can not be delivered to US military bases, therefore we use standard Airmail.
There may be restrictions on types of items that can be delivered to military bases. Before placing your order, please make sure that the items included in the order are not restricted or prohibited.
I can combine two or more items for saving of shipping cost. But, Airmail has restriction of weight and a size.
For that reason, the bundling except for a small and light item is EMS.
Sometimes, bundling does NOT mean saving shipping cost.
Refunds and Exchanges
I basically accept return. If you are not happy with the item purchased, I will refund your money for the cost you paid for the item but will not refund the shipping, insurance, tariffs, duties and costs. In order to get a refund, the item has to be sent back to me within 14 days and in the same condition as when I sent it out. Buyer pays for return shipping cost.
For a free shipping item, I will refund the difference between the price and the actual shipping cost because the price includes the shipping cost from Japan.
If an item you receive has initial failure or is defective due to my errors, please notify me within 3 days of receipt. I will exchange and ship new one at my cost.
NO ORDER CANCELLATION will be accepted.
Additional policies and FAQs
Any personal information collected by my shop will be kept strictly confidential, not shared or used in anyway other than related to your direct inquiries or purchases.
I don't have access to your personal credit details. These are managed by PayPal which is 100% safe. When you make a purchase through my shop is supplied with your email address and home address as provided by you to PayPal.
I have selling some items through eBay store too. I'm already TOP RATED SELLER (of course, POWER SELLER too).
I mean I am a reliable person. ^_^
I'm introducing cool Japanese products and culture every day on my blog.
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Anyway, please send me message before purchase if you have any questions or requests.
Some items are available for wholesale. Feel free to ask wholesale!