JarOfStarsMagic

Jar Of Stars: A Destination Imagination Company

Lancaster, United Kingdom | 7325 Sales

JarOfStarsMagic

Jar Of Stars: A Destination Imagination Company

Lancaster, United Kingdom 7325 Sales On Etsy since 2013

4.5 out of 5 stars
(1063)

Announcement   Thank you for visiting our shop!

We have created items based on our own personal interests from the land of TV and Film that we hope you will love!

Announcement

Last updated on Dec 27, 2017

Thank you for visiting our shop!

We have created items based on our own personal interests from the land of TV and Film that we hope you will love!

Jar Of Stars

Contact shop owner

Jar Of Stars

View all 280 items

Reviews

Average item review
4.5 out of 5 stars
(1063)
See reviews that mention:
quality 109 shipping 134 customer service 82
View all 1063 reviews

About

Disney Magic...made by fans...for fans...

On 23rd December 2014 myself and my partner got engaged and started planning our big day! Being huge Disney fans we began searching for all the little things to add our wedding! However unable to find what we wanted we decided to watch all our favourite Disney films, look at how the films were made and use our imaginations to create the perfect set of items for our wedding. With this in mind we decided to start reachig out to other Disney fans and it was evident that other people shared our views and so Jar of Stars was created! What ever the design, film, character or theme let us know and let's make it happen!

Around the web

Shop members

  • Azza

    Creator

    Top 3 Disney Facts! Favourite Film: Peter Pan Favourite Song: Let's Go Fly A Kite! Favourite Character: Donald Duck

Production partners

  • Capes

    China

    Capes Maker

  • Coaster Supplies

    China

    Coaster Supplies

  • Wooden Engraving Specialist

    China

    Our wooden personalised gifts are hand made by our trusted suppliers in China.

  • Plastic Signs

    United Kingdom

    Plastic Signs

Shop policies

Last updated on May 23, 2018
Welcome to Jar Of Stars!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We will issue you a refund or send you a replacement if...

* An item arrives damaged

* An item is lost in transit (A refund or replacement will not be issued until the estimated shipping date has passed)

*We are out of stock

*Item is faulty or defect

*Wrong item has been dispatched


We WILL NOT issue you a refund if...

*An item doesn't arrive by a specific date

*The item is lost in the mail due to an incorrect or incomplete address

* It is a Personalized item(s)

*Information provided to us for personalized information is incorrect
Payment
We are not responsible for any additional taxes.
Shipping
All items are made to order and can take anything from 1-3 weeks to make up. We have included details of how long each item takes to make so please consider this before purchasing.

Please note that we are NOT responsible for any custom duty or import tax.

We use Royal Mail, DPD and GLS as our main shipping providers.
Based on the shipping companies guidelines we estimate that items should arrive:

United Kingdom- 10 Working Days
United States- 15-25 Working Days
Australia- 15-30days Working Days
Europe-20-30days Working Days
Canada-20-30 Days Working Days
Rest of the World-20-30 Days Working Days
Additional policies and FAQs
Change your mind?

* If you have have changed your mind about a product you can simply send it back to us and we will issue you a refund.

* Postage to return items, unless faulty, is the responsibility of the buyer and not Jar of Stars

* Items that are personalized cannot not be returned.

*We will refund you for the items value once received which excludes original postage costs.

More information

Last updated on May 23, 2018
Frequently asked questions
What time does the shop open?

We are open all day every day unless otherwise stated! We try and respond to all messages within 24 hours.

What pen is best to use for writing in guestbooks?

A normal biro will work however thin sharpie will also work :)

I have a problem...what can I do?

We are committed to giving you the best customer service possible. If for any reason you are dissatisfied with a purchase, please contact us and we'll assist you with a prompt solution. Please let us work on the issues. We'd like to settle any problem in a friendly manner. Please do not open a case on Etsy or PayPal, or leave any negative or neutral feedback as at this time we can't help find a solution.

Where is my order???

Orders overseas can take slightly longer to arrive to those being sent to the UK. We do get a lot of customers asking us “Where is my order?” after 1 day of it being shipped, so to help we have included some guidelines below that should help. If your item has not arrived after this time please contact us and we will issue you a refund or send you out a replacement.
United Kingdom- 10 Working Days
United States- 15-25 days
Australia- 15-30days
Europe-20-30days
Canada-20-30 Days