Anonymous on Oct 7, 2012
Love it!!! Thank you so much! :)
Anonymous on Jun 20, 2012
Anonymous on Mar 31, 2012
Accepted payment methods
Payment is due at the moment of purchase - if you forsee any delay in payment, please send me a convo or email me at ginger_kelly [!at] live.com so that I will not assume a non-payment, cancel the sale and relist the item.
Some items may be reserved for a short time (will depend on the item)
Please contact me to arrange this. I will reply to your message within 24hrs - though it usually takes me less than 10hrs ~ I am a devoted Etsy shop keeper ;)
I am willing to consider payment by installments for particular items such as gowns and fantasy costumes. If interested, send me a message
♦ Please note that until further notice I can only ship once a week as I have recently had some very bad luck and no longer have a reliable form of transport to get to town & the post office.
Thank you for your understanding & your support during this difficult time.
To find out my next shipping day, please check my shop announcement.
If you require your item shipped express please send me a message & we can arrange the additional postage to be added to your order.
* * * I M P O R T A N T * * *
I will ship to your PAYPAL address! If you wish for me to ship an item elsewhere, please let me know immediately after the purchase.
Please make sure your postal address is correct before you purchase an item. If you notice a problem during/after checkout please let me know immediately so that I don't send your parcel in the wrong direction!
♦ STANDARD POSTAGE: I use standard airmail shipping & packaging worldwide. So far, this has been a positive experience and most items arrive faster than expected!
♦ Items are shipped from the nearest town to my home in country Australia, Mon-Fri. I live about 20 mins by car from the nearest town so I generally try to keep travel to a minimum and only ship once or twice a week depending on volume of orders. This means my poor old car has time to rest between trips and we don't have to go to the smelly petrol station too often.
As a guide, most items will take 10-15 business days when sent by regular international air mail though I am probably being cautious in my estimates. If it arrives faster it will be a nice surprise for you!
* * * D I S C O U N T S * * *
If you live within Australia I am happy to apply discounts when you order more than three items. Shipping can also be discounted for large orders within Australia.
For international orders, shipping may be reduced if you wish to have your items gift wrapped in tissue paper & bubble wrap instead of a gift box.
* * * P A C K A G I N G * * *
I use recycled paper and cardboard packaging, I also use materials such as bubble wrap and plastic wrapping which I have collected and recycled from local business offices. To try to minimize the impact this has on the environment please recycle these materials when they arrive on your side of the world :)
Refunds and Exchanges
* * * S H I P P I N G ~ U P G R A D E * * *
Items are packaged to the best of my ability to prevent damage, however if you wish to insure your item or wish the item to be sent express post please put a message in the 'message to buyer' section of your purchase & I will advise of any extra postage charges
♦ I go to great lengths to make sure my items are received in the same beautiful condition as they were sent. However, should your items get damaged in transit due to a fault in my packaging, I can accept a return of the damaged item in its original packaging and will refund you the price or send you a replacement as soon as I receive the returned item.
Just send me a convo/email as soon as you receive the item. I will take a case-by-case approach to this
The buyer is responsible for the shipping costs incurred in sending the item back to me.
If you have any further questions please do not hesitate to contact me
Additional policies and FAQs
I love creating custom orders & these are easily arranged by sending me an email or conversation here on Etsy
I typically check in to Etsy EVERY DAY and will answer your message as soon as I am able. You will not be kept waiting for very long :)
* * * W H O L E S A L E ~ O R D E R S * * *
Wholesale for jewelery or fashion accessories can be arranged. A wholesale discount of 20% will be applied to your order.
* Wholesale Order = purchase more than 10 listings of jewelery or accessories
* * * W H O L E S A L E ~ E N Q U I R I E S * * *
There is a wholesale contact form on my website to make it easier for you to get in touch with me regarding wholesale enquiries: http://www.gingerkellystudio.com/wholesale.php