JeanLafitteBoutique

Elegant lampwork glass, crystal, and silver earrings

6 Sales

JeanLafitteBoutique

Elegant lampwork glass, crystal, and silver earrings

6 Sales On Etsy since 2011

0 out of 5 stars
(1)

Announcement   New Neon! Watch as new items appear. Elegant Lampwork, Crystal and Pearl Designer Earrings by USA artisan.

Announcement

New Neon! Watch as new items appear. Elegant Lampwork, Crystal and Pearl Designer Earrings by USA artisan.

Cathryn Kapp

Contact shop owner

Cathryn Kapp

Reviews

No reviews in the last year

Anonymous on May 17, 2012

5 out of 5 stars

Cathryn's earrings are beautifully crafted and very reasonably price. I highly recommend her shop

Shop policies

Last updated on October 8, 2011
I use the best materials to insure that your jewelry is durable with normal use and appropriate care. (see CARE below) I thoroughly inspect each piece of jewelry before it is shipped. However, if you are not completely satisfied with your Jean Lafitte Boutique purchase, you can return it for an exchange or store credit.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
FORMS OF PAYMENT
JLB uses Paypal and also accept a personal check, or money order.

Paypal and money orders are immediately shipped within the next 24 hours of a business day, however, the order paid by check may not be filled until the check clears the bank (5-10 days).

SALES TAX
Sales tax will be issued on orders sent within the state of Ohio.
Refunds and Exchanges
.
RETURNS
I use the best materials to insure that your jewelry is durable with normal use and appropriate care. I thoroughly inspect each piece of jewelry before it is shipped. However, if you are not completely satisfied with your Jean Lafitte Boutique (JLB) purchase, you can return it for an exchange or store credit.

Please ship the item via insured carrier to: Jean Lafitte Boutique, 15717 Brewster Road, Cleveland, Ohio 44112

It should be sent prepaid. JLB will not accept CODs. All merchandise returned must be unworn, in original condition, and with the tags intact.

Indicate, on the back of your invoice form, the reason for your return so that I can better serve you in the future. Please allow 2 weeks for the processing of your return/exchange from the date I receive your package.
Full price merchandise returned after 30 days and before 60 days will be issued online store credit only. Merchandise returned after 60 days will be issued online store credit at the current selling price.

If you receive a damaged item, you must notify JLB within 3 days of receiving the product to be eligible for a return. JLB will only accept defective products at our discretion.

Include your name, address, phone number, email address, and the item you would like to exchange. Please return item via traceable carrier, as we are not responsible for items lost or damaged in transit.

If you receive a package from Jean Lafitte Boutique that looks damaged to the extent that the merchandise may be damaged, refuse delivery and let us know by email immediately.

EXCHANGES
I am happy to exchange items within 30 days of purchase, provided the item is unworn and in new, original condition, and is accompanied by a copy of original online sales receipt. All custom orders and items marked Sale/Clearance are non-returnable and non-exchangeable.

Please recognize that exact exchanges may not be available in ‘one of a kind’ jewelry. I will make every effort to exchange the item for a similar piece. I will communicate with you via email before shipping an exchange item. If return item purchase price is more than exchange item purchase price and exceeds $20 in value, we will issue this difference as online store credit. If this difference is less than $20, we will refund this amount to the original credit card:

For Exchange or Store Credit, send your return via insured carrier to: Jean Lafitte Boutique, 15717 Brewster Road, Cleveland, Ohio 44112

A return shipping charge will apply for all exchanges, with the exception of defective items.

Include your name, address, phone number, email address, and which item you would like to exchange for. Please return item using a shipping service that provides a tracking number, as we are not responsible for items lost or damaged in transit.

REPAIRS
If the item in need of repair has not been damaged by the wearer’s misuse, I will always stand behind my craft for a one year period from date of purchase.

For Repairs, please send item via insured carrier to: Jean Lafitte Boutique, 15717 Brewster Road, Cleveland, Ohio 44112

Include your name, address, phone number, email address, and the item you would like to have repaired. Please return item via traceable carrier, as we are not responsible for items lost or damaged in transit.

Write the nature of the repair requested by you on the original sales or shipping receipt or and return it with the package.


VENDOR INQUIRIES
All vendor inquiries must be submitted on official company letterhead. Please forward all inquiries to:
jean [!at] jeanlafitte.com
PRESS INQUIRIES
Please forward any press related inquiries to: Cathryn Kapp, Jean Lafitte Boutique 216.932.1322.

Jean Lafitte Boutique is registered with the State of Ohio.
Additional policies and FAQs
CARE
We recommend cleaning your jewelry using a soft cloth and polishing sterling silver with appropriate cloths. Avoid excessive exposure to water moisture and gasses in the air. Furnace gasses can cause premature tarnishing of sterling silver. Store the jewelry in the soft pouch(es) provided with your jewelry. Travel with jewelry stored in the pouch. The vibration of cars, planes and trains can cause hard or brittle surfaces to scratch jewelry, both the sterling and the beads.

VENDOR INQUIRIES
All vendor inquiries must be submitted on official company letterhead. Please forward all inquiries to:
jean [!at] jeanlafitte.com

PRESS INQUIRIES
Please forward any press related inquiries to: Cathryn Kapp, Jean Lafitte Boutique 216.932.1322.

Jean Lafitte Boutique is registered with the State of Ohio.