Announcement Welcome to HOLM bags and accessories - worldwide shipping
Welcome to HOLM bags and accessories - worldwide shipping
anne dawson on Jan 11, 2017
This bag is as beautiful in real life as it is in the picture. It's soft, the color is great and the extra pocket makes it perfect. Came in time to be my Christmas present, too!
Adele on Jan 10, 2017
Beautiful and very well made bag. I've been using it every day since I got it. My new fave! <3
stardust300 on Dec 24, 2016
At the heart of Holm is a passion for quality material, timeless design and skilled craftsmanship.
I grew up on the West coast of Scotland, the hills were literally my backyard and the seashore my playground, I made things from sticks & heather and built vast empires on the beach from sand & stones. These natural elements still influence my adult world. I’m all about simple pleasures - warm summer evenings eating outside, standing in the wilderness and feeling the awe of nature, listening to birdsong, lying on grass cloud watching or being lulled to sleep by the sound of waves on a pebble beach.... I'm a mad keen gardener & also have a particular fondness for beautifully crafted hand-thrown pottery and pistachio ice cream.
I learned to stitch from a very young age regularly taking things apart to see how they were constructed before reconstructing them. This feel for fabric and design took me on to Art school where I gained a 1st class Degree from Bristol UWE and went on to study my Masters Degrees at Central Saint Martins London, being lucky to then spend many years working there. Children arrived & my then career took a hike! Once I started getting the hang of motherhood I accepted that I needed to allow myself time to get back into the studio to design & make again.Having always made things this decision was the best I ever took and has allowed me to have this career I adore. I work from my home studio/workshop which overlooks my garden, the birds sing while I work and so do I, although theirs is a much prettier song.
Why Holm? It’s a Scottish word for a small island and Holm is where the heart is.
Owner, Maker, Designer, Curator, Worrier
Confidant And Chief Distraction
likes chewing leather scraps
I only sell things that I am proud of!
My standards are very high (much to my own annoyance sometimes!!) and I hope that this reflects in the quality of my work.
Accepted payment methods
- Accepts Etsy gift cards
For those new to Etsy, here is a handy guide to the checkout process:
I accept payments via -
Etsy Direct Checkout
Etsy Gift cards etc.
- How can I purchase an item with a credit card through PayPal?
If you do not have Pay pal account, go again with Pay pal link and choose credit card payments option. Click on the Paypal link and see that credit card payments are also accepted.
You do not need a PayPal Account to pay for your items through PayPal ,all major credit cards are accepted through PayPal.
- How do I purchase an item on Etsy with checkout ?
- How to Pay with a Credit Card and Create a PayPal Account ?
***Payment must be made in full before any orders are shipped***
Return to shop:
If you need something by a certain date/event please let me know and I will try to accommodate requests, although at Christmas time this is very difficult!
All items are shipped via Royal Mail Parcelforce
Holm is based in the UK and ships to most places.
Items shipped internationally tend to take approx 10 - 12 working days, this approximate time depends on customs or the postal service in your country. Please refer to your Etsy invoice for the "scheduled to ship by" (Business days)
Small items are sent without tracking (due to the extortionate amount it costs!) These unregistered items can take 2-3 weeks to arrive, I am not responsible for replacement or compensation for loss/non-delivery. If a small item is purchased with a larger item then it will be combined with postage/tracking on the larger item.
ALL LARGER VALUE ORDERS (usually item value over $45) are shipped with tracking.
I am not responsible for incorrect shipping addresses
***PLEASE PLEASE PLEASE check that your address is correct***
I ship to the address supplied UNLESS informed as the order is placed - This will usually be confirmed by myself. If payment is made via PayPal, I ship to the PayPal address unless otherwise instructed. Payments made via Credit Card direct through Etsy will be shipped to the Etsy address unless otherwise instructed. If you would like shipping to a different address, please note this in the "Message to Seller" upon purchase.
I prefer NOT to ship to workplaces or PO boxes, please supply a home address
Please keep in mind that I am not responsible for the parcel's time in customs!! Guaranteed delivery dates for overseas orders are not available as they are subject to customs clearance in the destination country. Additional taxes and customs charges are the responsibility of the customer. I am in no way responsible for these taxes and duties, and they shall be the responsibility of the buyer.
I cannot be held responsible for any lost, damaged or misplaced packages. Any claim should be addressed to relevant Postal services by Buyer.
I do not refund for lost , unclaimed , undeliverable packages.If a package is returned as undeliverable, unclaimed, it is the customers responsibility to follow up with the postal carrier. Any claim should be addressed to relevant Postal services by Buyer.
The buyer agrees to these conditions upon purchase
Refunds and Exchanges
Well done if you are still reading this!! I love a concientious customer - thank you!
I make each bag individually by hand with great care. I do my very best to photograph and describe my work truthfully and in detail. I would absolutely hate for any customer to be disappointed. If however there is a problem PLEASE get in touch asap and I'll be happy to work it out with you, I am just an email away!
Also - don't hesitate to ask questions before ordering, I may not return an answer immediately as I'm usually sewing or cutting fabric, but I do endeavour to answer all questions!
Some more boring but essentail things to note -
- Please Note: Colours on the screen vary between monitors due to resolution settings. that colours may vary slightly on different computer monitors, tablet and phone screens.
- I do not refund postage for unclaimed or undeliverable packages.( WRONG ADDRESS ETC. Buyers are responsible for any second shipping cost if an item has been returned undelivered.
- Sale items ,Custom Orders , Alterations/any sort of customization, gift certificate purchases are final sale not refundable or exchangeable .
Items must be returned within 10 days of request and must arrive in unused/as new condition and in similar protective packaging as the original packaging.
Return shipping is the responsibility of the customer until the item is back in my posession.
I cannot be responsible for return items lost in transit and therefore insist returned items must be shipped with tracking for larger value items.
I really don't like all this offical stuff but it has to be done!
Additional policies and FAQs
I handcraft every item with huge care and love. I will never send out an item that I don't believe in 100%. Please convo or e-mail me with any questions you have.
All of my creations and images are copyright. Please do not copy or reproduce any of my items or images without prior approval. Copyright does not transfer with the sale of any item.
my favourite ice cream flavour is pistachio. Thanks for reading all of this... most people don't!
Frequently asked questions
looking for a custom size?
get in touch and let me know