Announcement *** Welcome *** I hope you find exactly what you're looking for --- but if not, don't hesitate to contact me for a custom order. Enjoy!
*** Welcome *** I hope you find exactly what you're looking for --- but if not, don't hesitate to contact me for a custom order. Enjoy!
Beverly Duzenack on Oct 21, 2016
Absolutely gorgeous! Love it so much and will be proud to wear them.
Jennifer Bailey on Oct 20, 2016
Morgan Bracy on Oct 14, 2016
Perfect earrings!! Thanks so much. :)
My aim is to provide you with an experience and product you will be happy with so you will be a repeat customer to Jems by Joan.
Accepted payment methods
- Accepts Etsy gift cards
I cannot be responsible for delivery of items once they have been mailed; time varies greatly with first class postings but generally, most items are received within 3-5 business days within the US.
International packages are mailed with a USPS Customs Declaration number which at this time allows ONLY Canadian buyers to track their packages. All other international purchasers should allow up to 4 weeks for delivery.
CUSTOMS AND IMPORT TAXES:
Packages shipped internationally may be subject to import taxes, customs duties, and/or fees imposed by the destination country. Buyers are responsible for any customs and import taxes that may apply. I cannot be held responsible for delays due to your country's customs regulations.
At this time I do not list the shipping charges to individual countries, but if you wish to purchase an item from my shop, please convo me. I will research the cost of shipping to your country before you make any purchases.
If you need the package delivered as soon as possible, I do offer upgrades in postage from first class to Priority in my shop's listings. This is usually quite an expensive add-on, but I will be happy to check with my post office to obtain the least expensive way to expedite your item(s) if you prefer a different method of shipping such as International Priority or Express.
All jewelry items are packed in a gift box with bubble wrap and in a padded envelope. Vintage items are packed in a combination of bubble wrap, peanuts, and packing material.
Refunds and Exchanges
If for any reason you are not satisfied with an item, please contact me so we can try to work out any issues. I accept returns within 14 days and will refund your purchase price (minus shipping costs) provided I have received the returned item in its original condition.
I will gladly replace any item that is damaged when received. Depending on the item, I will either ask for its return (I will pay the shipping charges.) or a picture of the damages.