JenSantarelli

Arty Farty Slumber Party

Springfield, Illinois
|
| 4,678 Sales | 5 out of 5 stars 5 out of 5 stars

JenSantarelli is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Bulk discounts are available if you need 100 buttons or more! See the "BULK DISCOUNTS" section for those special listings and rates. If you need quantities not covered there, contact me and I'll create a custom listing for you. :)

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For the most current list of places you can follow me to get shop updates, check out http://www.artyfartyslumberparty.com

business inquiries: sales [!at] artyfartyslumberparty.com

mailing list: http://eepurl.com/b5thpP

Announcement

Last updated on Aug 3, 2022

Bulk discounts are available if you need 100 buttons or more! See the "BULK DISCOUNTS" section for those special listings and rates. If you need quantities not covered there, contact me and I'll create a custom listing for you. :)

-{ +++ }-

For the most current list of places you can follow me to get shop updates, check out http://www.artyfartyslumberparty.com

business inquiries: sales [!at] artyfartyslumberparty.com

mailing list: http://eepurl.com/b5thpP

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Jen Santarelli

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Jen Santarelli

Reviews

Average item review
5 out of 5 stars
(1027)
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About JenSantarelli

Sales 4,678
On Etsy since 2007

Shop members

  • Jen Santarelli

    Owner, Designer, Maker

Shop policies

More information

Last updated on May 11, 2022
Frequently asked questions
Do you offer any discounts for bulk quantities?

Yes! I offer discounts for quantities of 100 or more and standard shipping is free. See the Bulk Discounts section for those listings or contact me if you don't see the quantity there that you are looking for.

Do you have flag buttons for a certain city/state/country?

What I have listed in my shop is what I have currently in production, but I am always adding more! If you have a request for something you don't see listed, please contact me and I'll gladly move it to the top of the list for the next batch of new products. The best way to find out when I've added new listings is to join my mailing list here: http://eepurl.com/b5thpP

Will you ever carry a Confederate flag or MAPs pride flag button in your shop?

Never. 🤮

Will my package arrive by a certain date?

If you need your item to arrive by a specific date, you may want to consider purchasing expedited shipping. USPS Priority Mail typically arrives 2-3 days after it has been shipped and Priority Mail Express arrives 1-2 days after it has been shipped out. (These shipping times are within the US - international can vary.)

The time it takes for an item to be ready to ship varies by item, so plan ahead. Paintings typically ship within 1-3 business days, but buttons are made-to-order and can take 3-5 business days. The larger the order, the longer it will take to make!

How do you handle packages that the post office is unable to deliver?

For items that I normally carry in my store that have been returned to me as undeliverable and are undamaged, I will refund the price of the item MINUS the cost of shipping. The post office doesn't issue a refund on their labels in these circumstances that I can pass on to the customer. However, no refunds will be offered on custom orders since they are made-to-order.

It is up to the buyer to make sure their address is correct on the package, that they get expedited shipping if they need an item urgently, and that insurance is purchased in case the post office loses their package. Once a package has left my possession, delivery issues are between the buyer and the post office.

I haven't received my order yet, but it was marked as shipped. What is going on?

In my experience, a small handful of orders placed with me have gone on a slight detour with the post office on the way to their destination. I cannot stress enough how important it is to chose Priority Mail or Priority Mail Express if you need an order by a specific date - expedited orders have also never gone on the above-mentioned detour.

Last I checked, the post office will refund the cost of shipping if an item hasn't shown up after 45 days, but they will not refund the cost of the contents unless the buyer has purchased insurance for the order. (See https://www.usps.com for the most current info on this.) I can't reimburse buyers out of my own pocket for orders that are lost by the USPS.

Why was my order canceled when I didn't request it?

If I can't generate a shipping label due to an address being entered incorrectly, that order will be canceled. I wish that Etsy did a better job of verifying addresses so that I wasn't put in this position, but I'm not willing to risk putting my shop's reputation on the line by fulfilling a potentially fraudulent order.

Seller details

JenSantarelli is considered a professional seller (known as a trader) in the EU. What's this?