JenSantarelli

Stuff That Jen Made!

Springfield, Illinois | 1049 Sales

JenSantarelli

Stuff That Jen Made!

Springfield, Illinois 1049 Sales On Etsy since 2007

5 out of 5 stars
(163)

Announcement   Welcome to my Etsy shop! I've been making all sorts of things for years and finally decided to share some of them here. To see progress-shots and other projects, check out my social media accounts in the header image for my shop. ^^^

For new product listings, sales notifications, and other store updates, sign up for my e-newsletter here: http://jen1.net/ml

Announcement

Last updated on Jun 13, 2018

Welcome to my Etsy shop! I've been making all sorts of things for years and finally decided to share some of them here. To see progress-shots and other projects, check out my social media accounts in the header image for my shop. ^^^

For new product listings, sales notifications, and other store updates, sign up for my e-newsletter here: http://jen1.net/ml

Jen Santarelli

Contact shop owner

Jen Santarelli

View all 168 items

Reviews

Average item review
5 out of 5 stars
(163)
See reviews that mention:
quality 12 shipping 36 customer service 14
View all 163 reviews

Shop policies

More information

Last updated on Sep 28, 2018
Frequently asked questions
Do you have flag buttons for a certain city/state/country?

What I have listed in my shop is what I have currently in production, but I am always adding more! If you have a request for something you don't see listed, please contact me and I'll gladly move it to the top of the list for the next batch of new products. The best way to find out when I've added new listings is to join my mailing list here: http://jen1.net/ml

Please note, I don't do rush orders, so I can't create new items for specific events.

Will my package arrive by a certain date?

If you need your item to arrive by a specific date, you may want to consider purchasing expedited shipping. USPS Priority Mail typically arrives 2-3 days after it has been shipped and Priority Mail Express arrives the day after it has been shipped out. (These shipping times are within the US - international can vary.)

The time it takes for an item to be ready to ship varies by item and I don't do rush orders, so plan ahead. Paintings typically ship within 1-3 business days, but buttons are made-to-order and can take 3-5 business days. The larger the order, the longer it will take to make!

Do you offer any discounts for bulk quantities?

Yes! If you need 100 or more buttons, I offer a 10% discount for quantities of that size. (Please contact me so we can work out the details.) If you need 50 or more buttons, you qualify for free standard shipping! Please Note: Free shipping does not apply to Priority Mail or Priority Mail Express.

How do you handle packages that the post office is unable to deliver?

For items that I normally carry in my store that have been returned to me as undeliverable, I will refund the price of the item MINUS the cost of shipping. However, no refunds will be offered on custom orders.

It is up to the buyer to make sure their address is correct on the package, that they get expedited shipping if they need an item urgently, and that insurance is purchased in case the post office loses their package. Once a package has left my possession, delivery issues are between the buyer and the post office.