JenSantarelli
Springfield, Illinois ·
Announcement
Welcome to my Etsy shop! I've been making all sorts of things for years and finally decided to share some of them here. To see progress-shots and other projects, check out my social media accounts in the header image for my shop. ^^^
For new product listings, sales notifications, and other store updates, sign up for my e-newsletter here: http://jen1.net/ml
Announcement
Welcome to my Etsy shop! I've been making all sorts of things for years and finally decided to share some of them here. To see progress-shots and other projects, check out my social media accounts in the header image for my shop. ^^^
For new product listings, sales notifications, and other store updates, sign up for my e-newsletter here: http://jen1.net/ml
Reviews
Amber on May 14, 2018
All the pins I received are in excellent condition and are so cute! They shipped very quickly and are exactly what I hoped for.
Shop policies
Shipping
Payment options
- Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Do you have flag buttons for a certain city/state/country?
What I have listed in my shop is what I have currently in production, but I am always adding more! If you have a request for something you don't see listed, please contact me and I'll gladly move it to the top of the list for the next batch of new products. The best way to find out when I've added new listings is to join my mailing list here: http://jen1.net/ml
Will my package arrive by a certain date?
If you need your item to arrive by a specific date, you may want to consider purchasing expedited shipping. (Etsy doesn't display this option until the very last review screen before you place your order.) USPS Priority Mail typically arrives 2-3 days after it has been shipped and Priority Mail Express arrives the day after it has been shipped out. (These shipping times are within the US - international can vary.)
The time it takes for an item to be ready to ship varies by item, so refer to the right side of the listing for the "ready to ship" time. For example, if you need an item in 7 days and the "ready to ship" time is 3–5 business days, then you will need to purchase Priority Mail Express shipping to make sure it gets there in time.
How do you handle packages that the post office is unable to deliver?
For items that I normally carry in my store that have been returned to me as undeliverable, I will refund the price of the item MINUS the cost of shipping. However, no refunds will be offered on custom orders.
It is up to the buyer to make sure their address is correct on the package, that they get expedited shipping if they need an item urgently, and that insurance is purchased in case the post office loses their package. Once a package has left my possession, delivery issues are between the buyer and the post office.