JenUngerFineArts' Shop Policies
Welcome to Jen Unger Fine Arts and Handcrafts! I have been painting and making handcrafts for over 25 years and enjoy creating a variety of things, such as greeting cards, landscape paintings, quilts, photo mini albums and more. I hope you will find something to suit your needs in my shop :)
All payments are made through Paypal.
Items will be shipped via Canada post at the lowest rate possible. All items will be shipped 2-5 business days after confirmation of payment. Customs and duty costs are the responsibility of the buyer.
Note for International buyers: Items may get stuck at customs so please be patient.
Note for local buyers: If you are in the Hague, Rosthern, Osler, Warman and Martensville area send me a message and we can discuss possible pick up options.
Refunds and Exchanges
If an item is damaged during shipping or you have not received your purchases within 20 business days from shipping date please contact me. Misuse or wear and tear on items are nonrefundable. Damaged goods should be sent back to me at the expense of the buyer within 30 days of purchase. Any refunds will be made minus shipping, PayPal and Etsy fees. All items will be shipped with care instructions to give you the most enjoyment out of your purchase.
Additional Policies and FAQs
At this time I won't be accepting custom orders as a regular feature of my shop. I will try to have a variety of items to choose from that will meet with different yearly occasions and themes. You are welcome to give suggestions of what you would like to see in my shop through the conversations box or email me. Through this conversation I will decide if I would consider a custom order or if it would even be possible to get the supplies from my regular supplier. Customer must be serious about purchasing and be willing to pay upfront for the custom order.
You can contact me at jenungerfinearts [!at] hotmail.com
Last Updated January 29, 2016