NEW pieces care HERE! Welcome to my shop!
JenVolkodavDesigns' Shop Policies
Welcome to my shop!!
Every piece that you will see on my site is hand made by me! I am a hands-on perfectionist, and I hope to reflect that in my work. I am attracted to deep, rich colors as well as unusual color combinations and I try to bring that to my work as well.
Once in a while, when I am feeling a bit "off center" I will create something that has good balance, but that is not symmetrical in design... those are some of my favorites to wear myself!
I am always open to special requests or suggestions, and would love to hear from you. I LOVE doing custom work! If you have a vision or something special, I'd love to make it a reality for you:)
I believe in the goodness of people, in honesty and fairness, and I will always uphold those values in my business dealings.
As a general rule, I do not use lab created stones and on the rare occasion that I do, it will be disclosed. All of my London Blue Topaz is genuine topaz that has been irradiated to created the deep blue color. I ONLY used precious metals and solid gold filled. I NEVER use vermeil or plated metals.
I accept Credit cards via Etsy Direct Checkout and Paypal
Layaway plans can be arranged on a case by case basis! Convo me for details.
Within the domestic US, on most items, I will ship for free via USPS first class shipping WITH insurance and tracking! If you need something sooner, just ask, and we will work it out!
Your package will be delivered via a medium ALLOWED BY YOUR COUNTRY. Many countries prohibit the importation of jewelry with precious metal or gems. IF your country allows it to be shipped in, I will mail your package based on your countries restrictions for shipping that allow INSURANCE. The shipping cost will be more than what I have charged you, and I will cover it free of charge. This is most often International Priority Mail or Registered Mail. Contact me if you have questions.
*****Please be aware that YOUR COUNTRY MAY ADD CUSTOMS FEES and VAT IN EXCESS OF 20%. I will not commit postal fraud and will not mark any packages as gifts! I AM NOT responsible for any additional customs or VAT fees. If are not prepared to pay customs fees, do not order this piece!
Refunds and Exchanges
If you are not happy for any reason, I will refund your full purchase price. Please notify me immediately if you plan to return it. I must receive it back, in unused condition, within 14 days of delivery, and the buyer pays for return shipping. I will always stand behind my work! My work is guaranteed for workmanship for one year from purchase with free repairs.
PRICE ADJUSTMENTS: If an item you purchased goes on sale within 7 days of your purchase, and you contact me within that 7 days (no exceptions!), I am happy to refund you the difference! This does NOT apply to custom orders!
All altered and custom/special order pieces are most often FINAL SALE. Sale prices do not apply to custom orders. Ask if you have any questions!
Additional Policies and FAQs
I will happily reserve any item you like for up to 7 days (sometimes longer). Please, if you have any other questions... just ask!
Due to changing precious metal and stone costs quoted price adjustments, custom price quotes and special quoted discounts are valid for ONLY 30 days from the quote. Thank you for understanding.
All designs Copyright 2015 Jennifer Volkodav Designs.
Jennifer Volkodav Designs/mommyto4 expressly prohibits the copying, reproduction, distribution, or exploitation for commercial or other purposes of all designs in this Shop. Please respect the intellectual property of all artists, artisans and crafters and be inspired, but be original!
Here is some information about Gold in it's various forms —
The key difference between 14/20 gold fill and gold plate or vermeil is this:
Both gold-plate and vermeil are created using an electro-chemical processes. Gold plate is placing a thin molecule of gold over a base metal, and vermeil places a slightly thicker layer of gold over sterling silver.
In the processes of gold plating and vermeil, the coating will wear off and tarnish… in the case of gold plating possibly as soon as 3-6 months and in the case of vermeil possibly as soon as 1-2 years (depending on use). Vermeil will also tarnish and darken with age because the gold does not adhere fully to the silver, and the silver continues to tarnish under the gold.
14/20 gold-fill is created by heat-and-pressure-bonding a layer of gold to a brass (semi-precious metal) core. 14/20 gold filled has a layer of gold that is more than 100 times thicker than even the highest quality vermeil or gold plating, and is measured not by thickness but by weight. The term 14/20 gold-filled means that the gold layer must be at least 1/20th (5%) of the overall product, by weight.
A 14/20 Gold Filled piece is usually considered a lifetime piece of jewelry. Beware of the difference! Under the same care that you would give any precious metal jewelry, 14KGF jewelry will not peel, flake, or wear off and can be treasured as heirloom pieces. Gold-filled jewelry, unlike gold plated jewelry, can be polished and cleaned with jewelry cleaner. The layer of gold will not rub off or wear out. It is tarnish-resistant like solid 14 karat gold and is safe for most people with sensitive skin who can wear solid 14 karat gold jewelry.
Last Updated September 17, 2015