Jenneliserose's Shop Policies
Welcome to my etsy shop and thankyou so much for visiting! It is exciting to be here and be able to share my artwork and vintage treasures with you. I hope that you enjoy them as much as I enjoy creating and discovering them! New items will be added all the time and I hope that you will feel comfortable enough to contact me with questions! Thanks again!
*I accept Paypal and Direct Checkout
*Please pay at the time of purchase or contact me right away if there is going to be a delay
*If payment is not received within three days and there has been no communication from the buyer the order will be cancelled and the item relisted.
*Orders will be shipped within three days of purchase.
*If you wish to upgrade your shipping please contact me before payment so that I can adjust the shipping cost. Tracking and insurance are available if you are willing to upgrade your shipping or if you are purchasing a larger item or multiple vintage items.
*For orders of more than five prints please contact me before hand so that I can create a reserve listing and alter the shipping price. Shipping prices will remain the same for five prints or less with no extra charges - after five the shipping price will increase based on the weight of the package.
*If you wish to purchase multiple vintage items please contact me so that I can adjust the shipping charges based on the size of the package and the weight.
*I will send you a confirmation email after your item has shipped.
*If you have any questions please ask me before you make your purchase.
*Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
*Please look at photos carefully before purchasing. I will not refund or replace an item unless it has been lost or sustained damage in transit. If you wish to purchase shipping insurance please contact me before hand so that I can adjust the shipping cost.
*For all other inquiries please contact me within at least three days of receiving the item and I will be happy to answer your questions and help you resolve any difficulties.
Additional Policies and FAQs
*I am more than happy to create custom listings or to receive requests should you wish for a print that has been previously listed.
*I do accept custom work and commissions. Please feel free to contact me with inquiries.
Jennelise Rose is in Canada. If you wish to contact me via email it is listed on my blog www.jenneliserose.blogspot.com - or you can convo me through etsy for any additional information.
Last Updated November 4, 2013