JennlexPrints

# Legal Information for the Etsy Shop “Jennlex Prints”

## General Terms and Conditions, Privacy Information, Cancellation Policy and Model Cancellation Form for Digital Downloads

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## Overview

**A. General Terms and Conditions**

1. Scope of Application
2. Conclusion of the Contract
3. Right of Withdrawal for Consumers
4. Prices, Taxes and Payment Processing
5. Provision of Digital Content
6. Rights of Use for Digital Downloads
7. Technical Requirements and Customer Responsibility
8. Warranty and Defect Rights for Digital Content
9. Customer Specifications, Customization and Third-Party Rights
10. Choice of Law
11. Consumer Dispute Resolution

**B. Privacy Information**

1. Controller and General Information on Data Processing
2. Communication and Contact
3. Processing of Personal Data for Contract Fulfillment
4. Rights of Data Subjects
5. Storage Period
6. Data Protection at Etsy

**C. Cancellation Policy for Digital Content**

1. Consumer Definition and Scope
2. Right of Withdrawal for Digital Downloads
3. Consequences of Withdrawal
4. Premature Expiry of the Right of Withdrawal for Digital Content

**D. Model Cancellation Form**

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# A. General Terms and Conditions

## 1. Scope of Application

### 1.1

These General Terms and Conditions apply to all contracts concerning the provision of digital content, in particular digital downloads, concluded via the Etsy shop “Jennlex Prints” between Alexander Kupec, trading under the business name “Jennlex Prints”, and a customer. Etsy may be involved as platform operator and payment service intermediary in the ordering and payment process. In addition, there is a separate contractual relationship between the seller and Etsy regarding the use of the Etsy platform and the services offered there. Customer within the meaning of these terms and conditions means both consumers and entrepreneurs.

Deviating or supplementary terms and conditions of the customer shall not apply unless their validity has been expressly agreed to.

### 1.2

Digital content within the meaning of these General Terms and Conditions means content that is created, stored and provided in digital form. This may include, in particular, digital print templates, 3D printing files, designs, graphics, files, templates, models, STL files, OBJ files, 3MF files or other downloadable files.

### 1.3

No physical goods are shipped unless expressly stated otherwise in the respective Etsy listing. The customer receives the purchased digital content exclusively in digital form.

### 1.4

A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity.

### 1.5

An entrepreneur is any natural or legal person or partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

## 2. Conclusion of the Contract

### 2.1

The presentation of a digital item on Etsy constitutes a binding offer by the seller to conclude a contract for the provision of the respective digital content.

### 2.2

The customer accepts this offer by placing the desired digital item in the Etsy shopping cart, going through the order process specified by Etsy and bindingly completing the order process by clicking the final order button. With this step, the contract for the selected digital content is concluded in accordance with the Etsy ordering process.

### 2.3

The contract text is stored by the seller and sent to the customer after conclusion of the contract, including these General Terms and Conditions and customer information, in text form, for example by e-mail, letter or fax. The seller does not provide any additional permanent availability of the contract text.

### 2.4

Before bindingly submitting the order, the customer can review their information within the Etsy ordering process and correct it using the usual keyboard and mouse functions. For better checking of the entries, the zoom function of the browser used may also be used.

### 2.5

The languages available for conclusion of the contract are German and English.

## 3. Right of Withdrawal for Consumers

### 3.1

Consumers generally have a right of withdrawal in accordance with statutory provisions. For digital content that is not supplied on a physical data carrier, the withdrawal period is generally fourteen days from conclusion of the contract.

### 3.2

In the case of digital downloads, the right of withdrawal may expire prematurely if provision or download begins before the withdrawal period has expired and the consumer has previously expressly consented and confirmed that, by the beginning of contract performance, they lose their right of withdrawal. In the case of paid digital content, it is additionally required that the consumer be provided with a corresponding contract confirmation on a durable medium.

### 3.3

Details on exercising the right of withdrawal, the consequences of withdrawal and the premature expiry of the right of withdrawal can be found in the cancellation policy in Section C of this legal information.

## 4. Prices, Value-Added Tax and Payment Processing

### 4.1

The prices stated in the respective Etsy listings are total prices shown to the customer during the Etsy ordering process. Since only digital downloads are offered, no shipping costs are incurred unless expressly stated otherwise in the respective listing.

### 4.2

The seller does not operate as a small business owner. However, a separate statement of value-added tax by the seller to the customer is not made for digital downloads via Etsy, insofar as the VAT collection, calculation and remittance is carried out by Etsy within the Etsy ordering and payment process. The prices, taxes and payment amounts shown in the Etsy listing and in the Etsy checkout are decisive.

### 4.3

Insofar as Etsy collects, calculates or remits value-added tax, VAT, GST or comparable consumption taxes on digital content due to legal requirements, this tax processing is carried out via Etsy. In these cases, Etsy assumes the calculation, collection and remittance of value-added tax or comparable consumption taxes to the competent tax authorities. The seller receives their payout in accordance with the agreements existing between the seller and Etsy and the statements prepared by Etsy.

### 4.4

For payments from countries outside the European Union, additional costs may arise over which the seller has no influence and which must be borne by the customer. These may include, in particular, fees charged by credit institutions, exchange rate fees or transfer fees.

### 4.5

The respectively available payment methods are displayed to the customer directly in the Etsy listing or during the ordering process.

### 4.6

If the customer selects a payment method offered via “Etsy Payments”, payment processing is carried out via Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland. If payment is made in US dollars or Canadian dollars, processing may be carried out via Etsy Inc., 117 Adams Street, Brooklyn, NY 11201, United States of America. Etsy Ireland UC or Etsy Inc. enables the use of various payment methods within the framework of Etsy Payments and may engage third-party payment service providers for this purpose. Which payment methods are available in each individual case is shown in the respective listing or during the ordering process. Further information and the terms of use for Etsy Payments are available at: etsy.com/de/legal/etsy-payments/?ref=list

### 4.7

If advance payment by bank transfer has been agreed as the payment method, the purchase price becomes due immediately after conclusion of the contract, unless a later payment date has been expressly agreed.

### 4.8

When paying via PayPal, payment processing is carried out via PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg. The PayPal terms of use apply, available at paypal.com/de/webapps/mpp/ua/useragreement-full. In order to use PayPal, it may be necessary for the customer to have or open a PayPal account.

## 5. Provision of Digital Content

### 5.1

Digital content is provided to the customer via Etsy after successful completion of the ordering and payment process, unless otherwise stated in the respective listing.

### 5.2

Provision may take place in particular in the following ways:

* by download via Etsy,
* by direct access via a download option provided by the seller,
* by e-mail,
* via a link provided by the seller.

### 5.3

There is no entitlement to postal delivery or to delivery of a physical data carrier unless this has been expressly promised in the respective listing.

### 5.4

The customer is responsible for downloading the provided digital content after receipt and securing it appropriately. The seller does not guarantee that download links will remain permanently available unless otherwise stated in the respective listing.

### 5.5

If technical problems occur when accessing the digital content, the customer should contact the seller so that an appropriate solution can be examined.

## 6. Rights of Use for Digital Downloads

### 6.1

Unless otherwise stated in the respective Etsy item description, the customer receives a simple, non-exclusive, unlimited-in-time and worldwide right of use to the purchased digital content.

### 6.2

The right of use is limited to private purposes unless further commercial use is expressly permitted in the respective item description.

### 6.3

Without the express consent of the seller, the customer is not permitted to,

* pass the digital content on to third parties,
* resell the digital content,
* make the files publicly accessible,
* make the files available for download by third parties on platforms, marketplaces, social media or cloud services,
* make copies of the files for third parties,
* present the files as their own works,
* commercially distribute digital or physical products based on the files unless this has been expressly permitted.

### 6.4

The making of copies is permitted only insofar as this is necessary for contractual private use or for an appropriate backup copy.

### 6.5

If the contract relates to the one-time provision of digital content, the right of use is generally granted only once the customer has paid the agreed remuneration in full. A provisional permission to use before full payment is possible; however, this does not constitute a final transfer of rights.

## 7. Technical Requirements, 3D Printing Compatibility and Customer Responsibility

### 7.1

The customer is responsible for having the technical requirements necessary to download, open, save, edit, slice, print or use the digital content. This may include, in particular, an internet-enabled device, an internet connection, suitable software, sufficient storage space, suitable slicer software, a compatible 3D printer and a compatible file format.

### 7.2

The respective file formats and essential characteristics of the digital content are stated in the Etsy item description. 3D printing files may be offered in formats such as STL, OBJ and 3MF. Before completing the order, the customer is obliged to check whether the specified file formats are compatible with their hardware and software, their slicer software and their 3D printer.

### 7.3

The seller owes the provision of the digital file specified in the item description, but not the successful printing on a specific 3D printer, with a specific material or with specific print settings. The success of a 3D print depends, among other things, on printer model, calibration, slicer settings, material, nozzle temperature, bed temperature, adhesion, support structures, scaling, wall thickness, infill, print speed and other customer-side factors.

### 7.4

The seller assumes no responsibility for faulty, failed or unusable 3D prints that are due to unsuitable or incorrect printer settings, lack of calibration, unsuitable material, unsuitable slicer settings, technical problems of the 3D printer or other circumstances within the customer’s area of responsibility. Statutory defect rights remain unaffected if the provided file itself is defective.

### 7.5

Deviations in color, size, surface or stability during printing may occur, in particular due to different printers, materials, slicer settings, scaling, post-processing or environmental conditions. Such print- or setting-related deviations do not constitute a defect in the digital file, provided that the file otherwise corresponds to the item description.

## 8. Warranty and Defect Rights for Digital Content

For digital content, the statutory provisions on liability for defects generally apply. Deviating from this, the following applies:

### 8.1

If the customer acts as an entrepreneur,

* the seller may choose the type of subsequent performance;
* defect rights become time-barred within one year from provision of the digital content;
* the limitation period does not begin anew if a replacement provision is made within the scope of liability for defects.

### 8.2

The limitations and reductions stated in Section 8.1 do not apply

* to claims for damages and claims for reimbursement of expenses by the customer;
* in the event of fraudulent concealment of a defect by the seller;
* to any existing obligation of the seller to provide updates for digital products.

### 8.3

For entrepreneurs, the statutory limitation periods for any statutory right of recourse remain unaffected.

### 8.4

If the customer is a merchant within the meaning of Section 1 of the German Commercial Code, the inspection and notification obligations pursuant to Section 377 of the German Commercial Code apply accordingly, insofar as they are applicable to the respective contract. If the customer fails to make the notifications required there, the digital content is deemed approved.

### 8.5

Technical restrictions based on missing or unsuitable system requirements of the customer do not constitute a defect, provided that the digital content corresponds to the information in the item description. This applies in particular if an STL, OBJ or 3MF file is not compatible with the software, slicer software or 3D printer used by the customer, although the file format and essential characteristics were stated in the item description.

### 8.6

A failed 3D print does not in itself constitute a defect in the digital file. A defect does not exist in particular if the failed print is due to unsuitable printer settings, unsuitable material, incorrect calibration, incorrect scaling, insufficient support structures, unsuitable orientation in the slicer or other circumstances outside the seller’s sphere of influence. The customer’s statutory rights due to an actually defective digital file remain unaffected.

## 9. Customer Specifications, Customization and Third-Party Rights

### 9.1

If digital content is customized, personalized or otherwise edited according to the customer’s specifications, the customer is obliged to provide all content required for this purpose, in particular texts, images, graphics, names, logos or other files, in the formats and sizes specified by the seller. The customer grants the seller the rights of use to this content required for contractual performance.

### 9.2

The customer is solely responsible for the legality of the provided content and for acquiring the rights required for it. The customer assures that the use of their content does not infringe any third-party rights, in particular copyrights, trademark rights or personal rights.

### 9.3

If third parties assert claims against the seller because content provided by the customer was used within the scope of the contractually agreed service, the customer shall indemnify the seller against these claims. The indemnification also includes the reasonable costs of necessary legal defense, including court and attorney fees in the statutory amount. This does not apply insofar as the customer is not responsible for the infringement.

### 9.4

In the event of a claim by third parties, the customer is obliged to provide the seller immediately with all information necessary for examination and defense, completely and truthfully.

### 9.5

The seller may reject orders if the content provided by the customer violates legal provisions, official prohibitions or public morals. This applies in particular to unconstitutional, racist, xenophobic, discriminatory, insulting, harmful-to-minors or violence-glorifying content.

## 10. Choice of Law

All legal relationships between the seller and the customer shall be governed by the law of the Federal Republic of Germany, excluding the provisions on the international sale of movable goods. In relation to consumers, this choice of law applies only insofar as this does not deprive the consumer of the protection of mandatory provisions of the law of the country in which the consumer has their habitual residence.

## 11. Consumer Dispute Resolution

The seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

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# B. Privacy Information

## 1. Controller and General Information on Data Processing

### 1.1

When visiting the Etsy presence of Jennlex Prints and when using the functions offered there, personal data may be processed. Personal data means any information relating to an identified or identifiable natural person.

### 1.2

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

Alexander Kupec
Jennlex Prints
Gartenstraße 13
89568 Hermaringen
Germany
E-mail: [Jennlexprints@gmx.net](mailto:Jennlexprints@gmx.net)

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

## 2. Communication and Contact

If the customer contacts the seller, for example by e-mail or contact form, the personal data transmitted in this process will be processed. Processing takes place for the purpose of handling the inquiry and the associated technical administration. The legal basis is the legitimate interest in properly responding to the inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If the contact is aimed at concluding a contract or carrying out pre-contractual measures, Art. 6 para. 1 lit. b GDPR is additionally the legal basis. The data will be deleted as soon as the inquiry has been finally processed and no statutory retention obligations conflict with deletion. An inquiry is deemed completed when it can be inferred from the circumstances that the matter concerned has been clarified.

## 3. Processing of Personal Data for Contract Fulfillment

### 3.1

Personal data is processed and, where necessary, passed on to service providers if this is necessary for the performance of the contract, the provision of the digital content or payment processing. The legal basis for this is Art. 6 para. 1 lit. b GDPR.

Insofar as statutory information obligations exist, for example in connection with updates for digital products, the processing of the contact data required for this purpose is carried out on the basis of Art. 6 para. 1 lit. c GDPR. In this case, the data is used for the specific purpose of fulfilling the statutory information obligations.

### 3.2 Etsy Payments

If payment is processed via Etsy Payments, the payment and order data required for this purpose is transmitted to Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland. For payments in US dollars or Canadian dollars, processing may be carried out via Etsy Inc., 117 Adams Street, Brooklyn, NY 11201, United States of America. The transmission takes place pursuant to Art. 6 para. 1 lit. b GDPR, insofar as it is necessary for payment processing. Further information on data protection at Etsy is available at: etsy.com/de/legal/privacy/

### 3.3 PayPal

When paying by credit card via PayPal or by direct debit via PayPal, payment data is transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg. The data is passed on on the basis of Art. 6 para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.

## 4. Rights of Data Subjects

### 5.1

Data subjects have various rights vis-à-vis the controller under the GDPR:

* **Access pursuant to Art. 15 GDPR:** Data subjects may request information about the personal data processed, the purposes of processing, the categories of personal data, recipients or categories of recipients, the planned storage period or criteria for determining it, the existence of rights to rectification, erasure, restriction of processing, objection and complaint, the origin of the data if it was not collected from the data subject, and the existence of automated decision-making including profiling. In the case of data transfers to third countries, there is also a right to be informed about safeguards pursuant to Art. 46 GDPR.

* **Rectification pursuant to Art. 16 GDPR:** Data subjects may request that inaccurate personal data be corrected and incomplete data be completed.

* **Erasure pursuant to Art. 17 GDPR:** Data subjects may request the erasure of their personal data under the conditions of Art. 17 para. 1 GDPR. The right does not exist in particular if processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims.

* **Restriction of processing pursuant to Art. 18 GDPR:** Data subjects may request the restriction of processing if the accuracy of the data is contested, the processing is unlawful and erasure is refused, the data is required for the establishment, exercise or defense of legal claims or an objection has been lodged and it has not yet been determined whether the legitimate grounds of the controller prevail.

* **Notification pursuant to Art. 19 GDPR:** If rectification, erasure or restriction of processing has been requested, the controller shall inform the recipients to whom personal data has been disclosed, unless this proves impossible or involves disproportionate effort. Data subjects may request information about these recipients.

* **Data portability pursuant to Art. 20 GDPR:** Data subjects have the right to receive the personal data they have provided in a structured, commonly used and machine-readable format or, where technically feasible, to have it transmitted to another controller.

* **Withdrawal of consent pursuant to Art. 7 para. 3 GDPR:** Consent once given may be withdrawn at any time with effect for the future. The lawfulness of processing until withdrawal remains unaffected. After withdrawal, the data concerned will be deleted unless there is another legal basis for further processing.

* **Complaint pursuant to Art. 77 GDPR:** Data subjects may lodge a complaint with a supervisory authority, in particular in the Member State of their place of residence, their place of work or the place of the alleged infringement, if they consider that the processing of personal data violates the GDPR.

### 5.2 Right to Object

If personal data is processed on the basis of a balancing of interests due to an overriding legitimate interest, the data subject may at any time object to this processing with effect for the future on grounds relating to their particular situation.

After an objection, the processing of the data concerned will be terminated unless there are compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or further processing serves the establishment, exercise or defense of legal claims.

If personal data is processed for the purpose of direct advertising, the data subject may at any time object to the processing of their personal data for this purpose. After such an objection, the data concerned will no longer be processed for direct advertising.

## 5. Storage Period

The duration of storage of personal data depends on the respective legal basis, the purpose of processing and, where applicable, statutory retention obligations, in particular commercial and tax law periods.

Data processed on the basis of consent pursuant to Art. 6 para. 1 lit. a GDPR generally remains stored until the consent is withdrawn.

Data processed for contract performance or for carrying out pre-contractual measures on the basis of Art. 6 para. 1 lit. b GDPR and subject to statutory retention obligations will be deleted after expiry of these periods, provided that it is no longer required for contract fulfillment or contract initiation and there is no legitimate interest in further storage.

Data processed on the basis of Art. 6 para. 1 lit. f GDPR will be stored until the data subject exercises their right to object pursuant to Art. 21 para. 1 GDPR, unless there are compelling legitimate grounds for further processing or the processing serves the establishment, exercise or defense of legal claims.

Data processed for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR will be processed only until the data subject exercises their right to object pursuant to Art. 21 para. 2 GDPR.

Unless otherwise stated in this privacy information, personal data will be deleted as soon as it is no longer required for the purposes for which it was collected or processed.

## 6. Data Protection at Etsy

Etsy is responsible for data processing carried out by Etsy itself or going beyond the processing operations described here. Etsy’s privacy policy is available at: etsy.com/de/legal/privacy/?ref=ftr

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# C. Cancellation Policy for Digital Content

## 1. Consumer Definition and Scope

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity.

This cancellation policy applies to contracts for digital content that is not supplied on a physical data carrier, in particular digital downloads such as STL, OBJ and 3MF files.

## 2. Principle of the Right of Withdrawal for Digital Downloads

The customer generally has the right to withdraw from this contract within fourteen days without giving any reason.

For contracts for digital content that is not supplied on a physical data carrier, the withdrawal period begins on the day the contract is concluded.

Before conclusion of the contract, the customer must be informed that the right of withdrawal for digital content may expire prematurely under the statutory conditions if provision or download begins before the withdrawal period has expired.

## 3. Exercising the Right of Withdrawal

In order to exercise the right of withdrawal, the customer must inform the seller of their decision to withdraw from the contract by means of an unambiguous declaration, for example by letter or e-mail.

The withdrawal must be addressed to:

Alexander Kupec
Jennlex Prints
Gartenstraße 13
89568 Hermaringen
Germany
E-mail: [Jennlexprints@gmx.net](mailto:Jennlexprints@gmx.net)

The customer may use the attached model cancellation form for this purpose. However, use of this form is not mandatory.

To meet the withdrawal deadline, it is sufficient for the notification of exercising the right of withdrawal to be sent before the withdrawal period expires.

## 4. Consequences of an Effective Withdrawal

If the customer effectively withdraws from the contract, the seller shall reimburse all payments received from the customer without undue delay and no later than within fourteen days from the day on which the withdrawal declaration was received by the seller.

For the reimbursement, the seller shall use the same means of payment that the customer used for the original payment, unless expressly agreed otherwise. The customer will not be charged any fees for the reimbursement.

Since digital downloads cannot be physically returned, there is no obligation to return goods.

In the event of an effective withdrawal, the customer is generally not obliged to pay compensation for value for the digital file already received, unless a statutory exception applies in the individual case.

## 5. Premature Expiry of the Right of Withdrawal for Digital Content

The right of withdrawal expires prematurely for contracts concerning the provision of digital content that is not supplied on a physical data carrier if the seller has begun performance of the contract after the consumer has expressly consented to the performance of the contract beginning before the withdrawal period has expired.

In the case of paid digital content, the right of withdrawal expires upon the beginning of contract performance only if the consumer has additionally expressly confirmed that they know that, by giving their consent, they lose their right of withdrawal when contract performance begins, and if the seller has provided the consumer with confirmation of the contract on a durable medium. This confirmation must reproduce the contract content, including the conditions for the premature expiry of the right of withdrawal.

If the download or provision of the digital file begins only after expiry of the withdrawal period, the right of withdrawal remains in place until expiry of the statutory period. If the download or provision begins before expiry of the withdrawal period without the required express consent and acknowledgment of the consumer, the right of withdrawal does not expire prematurely.

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# D. Model Cancellation Form

If you wish to withdraw from the contract, you may complete this form and return it to us.

To:

Alexander Kupec
Jennlex Prints
Gartenstraße 13
89568 Hermaringen
Germany
E-mail: Jennlexprints@gmx.net

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following digital content, in particular a 3D printing file such as STL, OBJ or 3MF (*) / for the provision of the following service (*):

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Ordered on (*): __________________

Name of the consumer(s):

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Address of the consumer(s):

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Signature of the consumer(s), only if notified on paper:

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Date:

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(*) Delete as appropriate

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[24.04.2026 21:23 hrs]