JennokayKnitCreation

Handmade knit items and original knitting patterns

Nanaimo, Canada · 623 Sales

JennokayKnitCreation

Handmade knit items and original knitting patterns

Nanaimo, Canada 623 Sales On Etsy since 2010

4 out of 5 stars
(66)

Shop owner

Jenn

Contact

Announcement   Welcome to Jennokay Knit Creations! I am dedicated to providing assistance with all my patterns and put love into every stitch of my knitted items. Custom orders welcome!

Announcement

Welcome to Jennokay Knit Creations! I am dedicated to providing assistance with all my patterns and put love into every stitch of my knitted items. Custom orders welcome!

Jenn

Contact shop owner

Jenn

Reviews

Average item review
4 out of 5 stars
(66)
shermscott

shermscott on Aug 29, 2016

5 out of 5 stars

Easy to follow and adorable when finished!

Morag Atkinson

Morag Atkinson on Jul 31, 2016

2 out of 5 stars

Found the pattern a bit vague and knitted very big. This was a gift so disappointed. It wasn't a cheap pattern either. I am an experienced knitter.

View all 66 reviews

Shop policies

Last updated on April 19, 2013
Hello! As I would like you to feel comfortable with my work, feel free to convo me or send me an email and I will answer all questions and even consider custom orders!

All my knit items are knit in a smoke-free, cat loving home and are gently washed before shipping so they are ready for wear! All patterns and knit items are created solely by me and I knit them by hand. I never use a knitting machine.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PayPal only.
Keep in mind that you don't need to establish a PayPal account to pay with your credit or debit card through PayPal. Its a very simple and a straightforward process.
Please take a minute to look at how simple using paypal is -
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Shipping
If you order a knitting pattern, it will be in PDF format. Once your payment successfully processes, you will receive an email directing you to a page where you can download your pattern.

If you have ordered a knit item from me, I will ship your item on the Friday following your order (unless its a custom item that requires being knitted up). To reduce shipping costs, I use a large envelope for shipping (in most cases my hats will fit) I will contact you as soon as the item is shipped. If the shipping cost is less than I charged you, I will refund the difference via pay pal.

Buyers are responsible for any related fees. Also I am not responsible for items lost in the mail.
Refunds and Exchanges
As for my patterns, they have been tested and are written simply so that they are easily understandable. I would be more than happy to answer questions (big or small) or provide resources to help. I am dedicated to providing assistance with my patterns. Please feel free to email or convo me! :) Due to the nature of my product (an electronic file) all pattern sales are final.

As for a knit item, if you are unhappy with my work, I will be happy to return your money once I receive the item back or knit you a new one. As with all home made items, no two items are alike and will have slight differences. Shipping will not be refunded.
Additional policies and FAQs
Firstly, thank you for considering my shop and I would like to make your experience with me as easy and positive as possible. If you have any questions (and I mean any!) feel free to email or convo me and I will do my best to oblige. Knitting is my passion and something I thoroughly enjoy and am looking forward to sharing it!