JessHinsley

Jess Hinsley Illustration

Brecon, United Kingdom On Etsy since 2014

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Buyers bought gifts from this shop and gave them 5-star reviews!

JessHinsley

Jess Hinsley Illustration

Brecon, United Kingdom | 667 Sales

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667 Sales
 

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Jess Hinsley

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Jess Hinsley

Reviews

Average item review
5 out of 5 stars
(160)
See reviews that mention:
quality 28 shipping 26 customer service 7

About JessHinsley

Sales 667
On Etsy since 2014

Passionate illustrator and all round creator!

I am an illustrator endeavouring to bring joy worldwide with my illustrated products. I use watercolour and gouache in my illustrations, finishing them off with coloured pencils for texture and detail. I regularly create typography by hand, and incorporate it into my work.

I lovingly hand make everything in my shop, trying my best to use the highest quality, UK sourced materials, and striving to make each item unique and lovely.

Shop members

  • Jess Hinsley

    Owner, Creator

    With a passion for all things creative, I create beautiful illustrated products for everyday life. I have embarked on a deliciously long travelling trip, which you can follow over on my Instagram.

  • Lindy

    Shipper

    Meet my mother! Lindy packs and posts all of your orders, so that I can explore the world. Thanks Mam!

Shop policies

Last updated on April 1, 2017
I strive to make everyday life more beautiful with my illustrated products, and aim to provide an excellent service with high quality products, professional packaging and friendly communication. If you have any queries please get in touch!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I am happy to accept refunds or exchanges if you contact me within 14 days of receipt, with your reason for wishing to return the item, and I will send you the information you need to return the item to me. Items must be sent back within 21 days of initial delivery, and the buyer is responsible for the postage fees of returning the item (unless the item is faulty). Once I have received the item and am satisfied that it is in the condition which I sent it, I will refund the cost of the item only. Returns are sent entirely at the buyers risk, so please keep the proof of posting just incase.

Please note that I cannot accept refunds or exchanges for personalised/customised items, or items on sale.
Payment
Please note that I will only ship out orders once payment has been received. If you are having trouble with the payment please get in touch and I will advise as best I can. If the item is not paid for within 5 working days, I will cancel the order and relist the item.

I aim to ship orders as soon as possible, therefore I don't accept cancellations. However, if you do change your mind about the item, please see my return policy below.
Shipping
For UK orders I post all giclee prints, custom illustrations, tote bags and handmade wash bags with First Class Signed For postage. All other items will be sent with standard First Class postage. The Royal Mail estimates a 1 day delivery aim for First Class postage, but I can't be responsible for any delays caused by the Royal Mail, including in busy times such as the run up to Christmas.

For international orders, I post all items with Standard International postage, if you wish to have an item sent with tracked postage please contact me and I will invoice you the extra cost (please note that international tracked takes the same amount of time to arrive as standard international). The estimated international delivery aims by the Royal Mail are as follows:

Europe: 3-5 working days
USA/Canada: 5-7 working days
Australia/New Zealand: 5-7 working days

Please note I am not responsible for any delays caused by the postal service, including in busy times such as the run up to Christmas, nor am I responsible for delays due to customs. Please also note that customers are responsible for any custom charges that may incur.