JessieAndJabberwock

Original, personalised Invites, decorations & more!

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Happy Holidays all! PLEASE NOTE over the period of the 24-26 DEC we will be taking a few holiday days to be Merry. Any orders placed in this time will be processed on the 27th.
VISIT OUR SITE: http://jessieandthejabberwock.co.uk
Follow us on instagram and pinterest for updates, offers and inspiration!:- @jessieandthejabberwock https://www.pinterest.co.uk/jessiejabberwck/boards/

Announcement

Last updated on Dec 23, 2021

Happy Holidays all! PLEASE NOTE over the period of the 24-26 DEC we will be taking a few holiday days to be Merry. Any orders placed in this time will be processed on the 27th.
VISIT OUR SITE: http://jessieandthejabberwock.co.uk
Follow us on instagram and pinterest for updates, offers and inspiration!:- @jessieandthejabberwock https://www.pinterest.co.uk/jessiejabberwck/boards/

Items

 

All Items

Jessie

Contact shop owner

Jessie

Reviews

Average item review
5 out of 5 stars
(1582)
See reviews that mention:
Quality 83 Shipping 50 Customer service 339

About JessieAndJabberwock

Sales 10,891
On Etsy since 2014

BURBLING ABOUT US....

In a culture where everything is mass produced, our tiny, creative studio was founded with the ideal of bringing you original designs that can be personalised to make special, meaningful party invites, decorations & more! With our extensive design background we are especially passionate about handmade details and endeavour to provide you with an accessible, personal service.
So have a Callooh Callay Party and venture into the world of Jessie & the Jabberwock! Have a gimble at our personalised Frabjous invites and designs. A whiffling good time is promised for every Bandersnatch that visits the magical Jessie & the Jabberwock!

Follow me on instagram jessieandthejabberwock

Follow my Facebook page
https://www.facebook.com/Jessieandthejabberwock/

Follow me on Twitter- @JessieJabberwoc

Shop members

  • Jessie May

    Owner

Shop policies

Last updated on January 6, 2021
• All products are for personal use only. You cannot adapt, resell or claim them as your own.
• Your order will be kept on file until your event's date in case of further amendments.
• If additional amendments are required after your files have been finalised and emailed to you there will be a small editing fee for any further alterations.
• Edits are expected and this is included within the cost of your personalised products. However if excessive edits are requested there may be an extra charge.
• Initial drafts of your personalised digital files will be messaged to you via Etsy within 1-2 business days.
• RUSH ORDERS- Initial drafts of your personalised digital files will be messaged to you via Etsy the same day as your order and once approved will be emailed over ASAP.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
• Given the nature of our items we can only cancel and offer a refund if the editing process has not begun on your order.
• No cancellation or refunds can be offered on any instant download item.
Shipping
• How long will it take to receive my order?
If your order is an INSTANT download you'll have instant access to your items.
For all personalised orders you'll be messaged draft(s) via Etsy messaging within 1-2 (usually 1!) business days. Once approved your file(s) will be finalised and emailed over.

• What is your RUSH order service?
Drafts are always sent out as quick as possible but if you need your order quickly select our Rush Order options and you are GUARANTEED to have a draft messaged to you the same day. (Please remember that we are UK based so if you're an international buyer there is a time difference!) As soon as you've approved your draft(s) your order will then be finalised immediately and emailed to you straight away.

• How will I receive my file?
If you've ordered an INSTANT DOWNLOAD you'll have immediate access to your file(s). You will be sent an automated email with link to download but you can also refer to this article for a guide on all the different ways you can access your files: http://www.etsy.com/help/article/3949
If you've ordered a personalised invite or set your file(s) will be emailed to you via WeTransfer. WeTransfer is a secure file sharing and storage site. You won't need an account to access your files. We use WeTransfer because the email size with attachments can end in inboxes blocking us as unknown contact. WeTransfer tends to eradicate this problem. The link that you're sent will EXPIRE within 7 DAYS so please try and download as soon as you've received this email.
Additional policies and FAQs
ALL DESIGNS ARE FOR PERSONAL USE ONLY. DESIGNS MAY NOT BE ALTERED OR SOLD COMMERCIALLY. Files may NOT be shared, COPIED or TRANSFERRED to any third party.

? FREQUENTLY ASKED QUESTIONS ?
• Can I use a design for a different event? (For example, can I use a birthday invite design as a baby shower invite?)
For most invite designs all text can be customised so they can be adapted to any celebration. Just contact us to let us know what your event is we can discuss this.

• I need more text on my invite than displayed in the examples, will this cost more?
No- We may have to make your text smaller in places but there is no limit on wording on invites. If you’re worried your invite will look too crammed just message us before hand and we’ll advise you.

• Is this a printed invite?
NO! All our invitations are digital files. NO PRINTED PRODUCT WILL BE SENT. Your digital file will be edited for you and you will be emailed high resolution file(s) once you’ve approved your order.

• My print shop has specific dimensions, can you work to their file specifications?
Yes!- Please take the time to find out prior to ordering if your printing service has certain requirements and let us know if you need different measurements. If different formats are requested once an order has been approved and finalised there will be additional reformatting fees.

• Is the Invite one sided?!
Your invites are provided as digital files and will come with the artwork demoed in the example pictures. If there isn’t a “Back” file shown, there is no “Back” artwork provided. Our optional backings are not personalised. We can do this for you at an extra cost, please do get in touch prior to ordering if you have any queries.

• I love an invite design but would like the colours to match my colour scheme. Is this possible?
Yes!- If you would like the artwork colours to be altered there will be an extra charge however as this involves more work. Contact us and we’ll send you a breakdown of our editing costs.

• I love an invite but would love it if you could incorporate some more imagery that goes with my party’s theme. Is this possible?
Yes! There will be no charge to remove graphics. If you’d like new graphics to be incorporated in your design this will cost more. Just get in touch and let us know of your requirements and we’ll be able to let you know of costs.

• I've ordered personalised file(s)- will I receive a proof?
Absolutely! Your order will only be finalised and emailed over to you once you've approved initial draft(s). These will be messaged to you via Etsy so please keep an eye out for any Etsy notifications and check that the correct email address associated with your account.

• What are your business hours?
We're UK based and work Mon-Fri 9.00-5.30pm GMT. However we do still process RUSH orders outside of this time frame.

• Do you take custom requests?
Yes! Just message us to discuss your custom order.