JessieAtHome

Knit and Crochet Patterns and more!

Nutley, New Jersey 704 Sales On Etsy since 2012

4.5 out of 5 stars (64)

JessieAtHome

Knit and Crochet Patterns and more!

Nutley, New Jersey | 704 Sales

Shop owner

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All Items

Jessie

Contact shop owner

Jessie

Announcement    Read more about Jessie At Home on my blog: http://jessieathome.com/

Announcement

Last updated on Mar 17, 2016

Read more about Jessie At Home on my blog: http://jessieathome.com/

Reviews

Average item review
4.5 out of 5 stars
(64)
See reviews that mention:
shipping 2 customer service 4

Shop policies

Last updated on February 18, 2018
Welcome to my shop! Thank you so much for stopping by. I started this shop as a way to help with our income, and to keep my creative spirit happy.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Patterns are not returnable. All other products are unless stated otherwise in the listing. Shipping costs are not refundable with one exception: if your product is $5 or more and shipped within the USA, or shipped with insurance outside the USA, and it arrives damaged, or defective, then either the post office or I will be responsible for shipping costs, as long as you contact me first before returning the product so we determine what needs to be done. It would be very helpful if you could email photos of the damage when you contact me; send emails to jessie519 [!at] gmail.com.

All items shipped within the USA are shipped with insurance. SHIPPING PRICES ON ITEMS SHIPPED OUTSIDE THE USA DO NOT INCLUDE INSURANCE. If you wish to add insurance to an international order, please convo me.

I am happy to chat with you about any questions or concerns you have. Just send me out a message here on Etsy and we can get everything figured out!
Payment
I am quite happy with customers buying listed items in my shop using the payment methods provided by Etsy. However, I am aware that does not always work. If you need a different payment method, or want to place a special order, just send me a message by clicking the "contact" button over there on the left of your screen. I am always glad to chat with you to figure out what will work best for both of us.
Shipping
I do my best to get my shipping prices correct. However, the more items you order at once, the more likely my prices will be off. If you are undercharged for shipping, then I have simply learned a costly lesson, and you got a good deal. If you are overcharged by more then one dollar for shipping then I will refund the overage after your items are sent out. If you are ordering more then 3 items, you can also just send me a message with an inventory of what you would like to order and I will remove the listings, then re~post one listing for your entire order with the correct shipping price. Then you can simply buy your whole list as one order.

When you purchase an item that needs to be sent by mail (as opposed to a PDF) it is my goal to have your purchase on it's way to you by the next mail day after you place your order. However, sometimes life may add a day or two onto that. If something does happen to delay your order, I will do my best to contact you.

All items shipped within the USA are shipped with insurance. SHIPPING PRICES ON ITEMS SHIPPED OUTSIDE THE USA DO NOT INCLUDE INSURANCE. This is due to the exorbitant cost of shipping methods that accept insurance for international packages. If you want insurance on an item and you live outside the USA, then let me know in the "notes to seller" section. I will get an estimate on the cost to ship your purchase to you with insurance, and contact you with that number. If you agree, you can then paypal me the difference of the shipping already paid and the new estimate, and I will then send out your item. Items shipped without insurance are no longer the responsibility of the seller once they have been shipped.

I do ask that you let me know once you have received your item(s). You can do this by filling in the feedback for your purchase, and you can also convo me.
Additional policies and FAQs
Always feel free to contact me at jessie519 [!at] gmail.com with any questions and I will do my best to get back to you in a timely manner. You can also visit me at my Jessie At Home facebook page:
https://www.facebook.com/pages/Jessie-At-Home/290313351031032
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All patterns listed in this Etsy store can also be found for the same price in my Craftsy or Ravelry stores:
http://www.craftsy.com/user/618816/pattern-store
http://www.ravelry.com/designers/jessie-rayot
Craftsy and Ravelry are free to join.
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If you are ordering 3 or more items from this shop at once, you may be overcharged for shipping. If you are overcharged by more than $1 you will be refunded the overage after your order is shipped. To avoid this, you may convo me with a list of items you would like to purchase and I will remove the listings and post a separate “Special Order” listing for you with all the items and correct shipping charge.
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Thank You!