
Announcement
Looking for a beautiful and quality rug at a great price? Let us help. We are a boutique rug store with decades of experience and dedicated personnel. We are proud of our strong customer service, wide selection, and great prices.
We offer free shipping within the Continental US and offer international shipping.
Items
Featured items
All Items
Reviews
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Karen on Sep 21, 2023
5 out of 5 starsThe carpet arrived as planned and packaged extremely well. The colors as shown online matched our interior very well. The quality was perfect. We are so happy with our purchase. We highly recommend Jewel Rugs Collection.
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Dinah on Sep 12, 2023
5 out of 5 starsPrior to my purchase, the seller answered all my questions. The rug aririved early and is absolutely beautiful!!
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kim494 on Sep 1, 2023
5 out of 5 starsAbsolutely loved the rug I purchased. The picture didn't do it justice. It was in excellent condition and well packaged...shipped out quickly. I recommend this seller.
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Kathy on Aug 14, 2023
5 out of 5 starsGorgeous rug that pulls together a whole room perfectly! Terrific find from a terrific shop!!
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Sandra on Aug 13, 2023
5 out of 5 starsI am in love with this beautiful rug, for which I have been searching for almost 10 years. It is high quality, and I feel very fortunate to finally own it. It was very well-packed, and shipped immediately. Great seller!
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Ashley on Jul 7, 2023
5 out of 5 starsIt came in beautiful condition! Really pulled my living room together.
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Lisa on Jun 14, 2023
5 out of 5 starsSuch a stunning rug & such a wonderful bargain! Highly recommended!
Updates
About JewelRugsCollection
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Leon & Jon of Jewel Rugs
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We love seeing pictures of our rugs in their new home!
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Our Store
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Our Store
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A screenshot of feedback from our happy customers. We are proud of 100% 5-star reviews.
About Us
Shop members
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Jon
Owner
Jon joined the family business in 2020. Jon loves to help customers in any way that he can, and is also focused on expanding the business and creating systems to improve business operations. Jon graduated from Princeton University in 2013.
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Leon
Owner
Leon is the main buyer of our collection, searching and traveling to hand-select and procure fine rugs. He has over 40 years experience in the rug business and is an expert in identification of fine carpets.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Frequently asked questions
Do you accept returns?
Yes, we do accept returns and exchanges. Customers interested in making a return should contacts us within 7 days of delivery and ship the item within 14 days of delivery. Please note that we do not accept returns on international purchases.
How quickly will my order ship?
We ship our rugs within 5 business days after receiving the order. You will be alerted via email when the rug has shipped.
Do you offer free shipping? And where do you ship to?
We offer free shipping the Continental United States. We do not ship our rugs to P.O. Boxes. We usually ship our rugs with FedEx.
US customers outside of the Continental US should contact us for a shipping quote.
International shipping prices are included on the item listing page for each item. International customers should note that any import taxes or duties incurred at customs are their responsibility. Also, international customers should note that if the item is not picked up at customs, then the item is considered forfeited.
How are orders packed?
Rugs are rolled and tied with twine. All orders are then wrapped in thick plastic to avoid getting wet and to prevent other potential damage in order to ensure a safe delivery to their new home.
How can I properly care for my rug at home?
Rugs made of wool and silk rank among the most beautiful and durable home furnishings in the world. To maintain the beauty of your rug for decades, we suggest vacuuming your rug regularly to remove dirt, loose fibers and to restore freshness. For older and antique rugs, a more gentle vacuum or a broom is recommended. For all rugs, do not vacuum over the fringes as they may become caught inside of the vacuum and tear; instead use a broom or brush. To ensure even wear on the fibers in your Oriental rug, we recommend to rotate it about once per year, or more frequently for rugs in high traffic areas, and less frequently for low use areas.
Will my rug look exactly as it does in the picture?
We try our best to take accurate pictures of the rug. Due to differences in monitor size and screen resolution, rugs may appear different in your browser online compared to viewing them in person. Also, since rugs absorb a lot of light from their surroundings, a color of a rug may look different depending on the lighting conditions with the room, as well as the angle that the rug is being viewed from. Most of our customers find that the rug looks much more beautiful in person than it does in the picture.
Will there be any major unexpected flaws with the rug?
We do our best to show you the maximum exposure of the rug and to explain any flaws with the rug. Most of our rugs are vintage or antique, and therefore it is not uncommon to see some signs of usage, which is part of character of the rug. Customer satisfaction is our priority. We note the condition of each rug in our listings. If you have any questions about the condition of a particular rug, please contact us.
Are there any return instructions?
Our return instructions can be viewed here:
https://jewelrugs.com/pages/etsy-return-instructions
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?