JewelRugsCollection

Jewel Rugs

Borough of Queens, New York
|
| 751 Sales | 5 out of 5 stars 5 out of 5 stars

JewelRugsCollection is a Star Seller!

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Average review rating is 4.8 or higher

Announcement    Looking for a beautiful and quality rug at a great price? Let us help. We are a boutique rug store with decades of experience and dedicated personnel. We are proud of our strong customer service, wide selection, and great prices.

We offer free shipping within the Continental US and offer international shipping.

Announcement

Last updated on Nov 5, 2021

Looking for a beautiful and quality rug at a great price? Let us help. We are a boutique rug store with decades of experience and dedicated personnel. We are proud of our strong customer service, wide selection, and great prices.

We offer free shipping within the Continental US and offer international shipping.

Items

751 Sales

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Jon

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Jon

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5 out of 5 stars
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About JewelRugsCollection

Sales 751
On Etsy since 2020

About Us

Shop members

  • Jon

    Owner

    Jon joined the family business in 2020. Jon loves to help customers in any way that he can, and is also focused on expanding the business and creating systems to improve business operations. Jon graduated from Princeton University in 2013.

  • Leon

    Owner

    Leon is the main buyer of our collection, searching and traveling to hand-select and procure fine rugs. He has over 40 years experience in the rug business and is an expert in identification of fine carpets.

Shop policies

Last updated on Dec 9, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

More information

Last updated on Mar 31, 2023

Frequently asked questions

Do you accept returns?

Yes, we do accept returns and exchanges. Customers interested in making a return should contacts us within 7 days of delivery and ship the item within 14 days of delivery. Please note that we do not accept returns on international purchases.

How quickly will my order ship?

We ship our rugs within 5 business days after receiving the order. You will be alerted via email when the rug has shipped.

Do you offer free shipping? And where do you ship to?

We offer free shipping the Continental United States. We do not ship our rugs to P.O. Boxes. We usually ship our rugs with FedEx.

US customers outside of the Continental US should contact us for a shipping quote.

International shipping prices are included on the item listing page for each item. International customers should note that any import taxes or duties incurred at customs are their responsibility. Also, international customers should note that if the item is not picked up at customs, then the item is considered forfeited.

How are orders packed?

Rugs are rolled and tied with twine. All orders are then wrapped in thick plastic to avoid getting wet and to prevent other potential damage in order to ensure a safe delivery to their new home.

How can I properly care for my rug at home?

Rugs made of wool and silk rank among the most beautiful and durable home furnishings in the world. To maintain the beauty of your rug for decades, we suggest vacuuming your rug regularly to remove dirt, loose fibers and to restore freshness. For older and antique rugs, a more gentle vacuum or a broom is recommended. For all rugs, do not vacuum over the fringes as they may become caught inside of the vacuum and tear; instead use a broom or brush. To ensure even wear on the fibers in your Oriental rug, we recommend to rotate it about once per year, or more frequently for rugs in high traffic areas, and less frequently for low use areas.

Will my rug look exactly as it does in the picture?

We try our best to take accurate pictures of the rug. Due to differences in monitor size and screen resolution, rugs may appear different in your browser online compared to viewing them in person. Also, since rugs absorb a lot of light from their surroundings, a color of a rug may look different depending on the lighting conditions with the room, as well as the angle that the rug is being viewed from. Most of our customers find that the rug looks much more beautiful in person than it does in the picture.

Will there be any major unexpected flaws with the rug?

We do our best to show you the maximum exposure of the rug and to explain any flaws with the rug. Most of our rugs are vintage or antique, and therefore it is not uncommon to see some signs of usage, which is part of character of the rug. Customer satisfaction is our priority. We note the condition of each rug in our listings. If you have any questions about the condition of a particular rug, please contact us.

Are there any return instructions?

Our return instructions can be viewed here:

https://jewelrugs.com/pages/etsy-return-instructions

Seller details

is considered a professional seller (known as a trader) in the EU. What's this?