JewelryFromMySoul's Shop Policies
Welcome to my Etsy shop and thanks for stopping by. Please contact me if you have questions while you shop. All the necklaces and earrings are made by me, I do use focal pieces and beads from other artists. which I will regognize with each individual piece. Please read the descriptions of the jewelry to learn more about it. I live in a smokefree home but I have 3 very nosy cats. Once they look everything over, they will go to sleep. Also all of my jewelry passes inspection by my mother,, my most honest critic..
Paypal is my only form of payment at present. You can use paypal without having an accounty simply by clicking on the icon at the checkout; then follow the prompts. Paypal is the safiest way to pay on the internet.
Within the US: I will get your jewelry shipped within 48 hours fo payment received except on Sundays and Holidays. Unless a faster route is requested, I will ship by first class with delivery confirmation. I will supply you a tracking number. Shipping is free including insurance. My gift to you.
International: Since I have just opened my shop, this will be done on an individual case, still within 48 hours except Sundays and Holidays.
Refunds and Exchanges
I only want you to be happy with your jewelry. Please contact me within 48 hours if you feel this item is not right for you. Please mail it back to me in 7 days. I am willing to accept its return if its in its original condition and refund the money. The buyer is responsible for return shipping. If a piece is lost in the mail, Etsy policies will be followed to resolve the situation. I will do all I can to make sure you recieve you jewelry as you ordered it.
Additional Policies and FAQs
Each piece of jewelry will be wrapped in a pretty tissure paper and placed in an individual box. The gift box will contain a business card and is mailed in a padded envelope or a bubble mailer.
The descriptions with each necklace will give the length with the length of the extentions if there is one. Many of them can be lengthened or shortened. Please contact me when you purchase the item if it needs to be adjusted. Adjustments are free. If the piece it not adjustable, it will be stated in the description.
Last Updated July 11, 2012